One-time customer with ERP Sales Order

Hello experts,
I am working with ERP Sales Order on SAP CRM 7.0 Ehp3.
We have a requirement to start using 'one-time customer' process. I know there is a standard account groupd (CPD) on ECC side for this purporse.
We would like to enter a sales order for occasional customers, without saving the customer in the master data table.
I would like to have an occasional customer (example nº 1000 which should work like a CPD). I need to enter a sales order for this customer nº 1000, and once I enter nº 1000 on the BP number field, it should bring a Pop-up in order to enter the customer's information (address).
This is working when I create the order via VA01 on ECC side, but the pop-up is not shown when I try to create the order on CRM via erp sales order.
Any suggestions on how to make one-time customer work on ERP sales order? And how to make the pop-up work?
Thanks in advance!
Luis

Thanks a lot, Rene! I have just read this SAP note and confirmed your information.
Do you know of any workaround or development that could be done for this scenario using ERP sales order?
If not, I will suggest using transaction launcher and create this type of order for the one-time customer directly in VA01.
Once again, thanks for replying!
Luis.

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Hi DJ,
In fact the Order Type Group is only available when you are connected to CRM Backend. For ERP Webshops, you only have the option to add the Order Types separated by coma.
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We are in the process of upgrading from CRM 4.0 sp 6 to CRM 2007. We have been using the Web IC and Mobile sales for the last 4 years. In our original CRM 4.0 implementation (which was developed by SAP) we were using the CRM Web IC to create orders with R/3 using a couple of BADI's. We are currently using R/3 4.7 and have plans to upgrade to ECC 6.0 next year. I was just rereading some of the documentation in the upgrade guide and came across the following line:
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Mandatory: IC WebClient with specific ERP Sales order viewset requires SAP ECC 6.0"
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In the last 12 months we upgraded from 4.0 to 5.0 in CRM and went form 46C to ECC 6.0.
In your current landscape you can create orders in the ICWC where the order is created in CRM and replicates to R/3 4.7. You have the replication scenarios X, Y, Z available to you.
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One time customer/vendor

Good morning
Consultants..........
i am not clarified my self about one time vendors/customers ,,,,,,,,
pls let me know how exactly came in to picture one time customer/vendor and one example for this
Thanks in advance
Regards
prabhakar

Hi,
Practically speaking Customers/Vendor with whom you have an one time Purchase/Sales were called One Time Customers/Vendors.
Why ?
If your regular Vendor/Customer were not able to transact with you at some point of time,you find a Vendor/Customer to whom you have a transaction only once.
So basically you dont need any details about this Customer/Vendor because your transaction is going to last for one transaction.Thats why no Master Records are maintained for this One Time Customer/Vendor(reason behind this is to save some space).
There is one more situation where You have this One Time Customer/Vendor on a regular basis that is whenever your regular Customer/Vendor fails you are going to depend on this One time Customer/Vendor.So you need to segregate the transactions of One Time Customer/Vendor.
What you can do?
You can create a Dummy Customer/Vendor for a particular region with the details like Master Record Name,Currency,Sales Office.
If a One Time Customer from that region orders goods, use the customer number master record when processing the Sales Order. You enter the address and other data that is not in the master record in the Sales Order.This is called Collective Master Record of Customers/Vendors.
Regards
Andrew
PS:I think it is lil more elaborate for a simple question.

Config steps for one time customer

hi,
sap gurus,
can i have the configuration steps for one time customer.
regards,
balaji

Hi,
One-time customers
Customers who only enter into a business transaction with you once are called one-time customers in the R/3 System. It is not necessary for you to create a customer master record for individual one-time customers, since you no longer need this master record after the business transaction has been carried out, and it would use up storage space. You create collective master records for one-time customers.
Use
A collective master record refers to a dummy customer and includes only the data that is identical for a certain group of customers.
You create a collective master record for all customers in a certain region. This collective master record could include fields such as:
Master record name
Language
Currency
Sales office processing the customer data
If a one-time customer from this region orders goods from your company, you use the customer number of your collective master record when processing the sales order. Only in the sales order itself do you enter the address and all other data not given in the collective master record.
Structure
When you create a collective customer master record for a one-time customer, the account group CPD for one-time customers is automatically proposed by the system. This ensures that you can access screens from different partner functions (sold-to party, ship-to party, bill-to party, and payer) relevant for one-time customers. However, only fields that can be identical for all one-time customers are displayed. For example, all address fields are suppressed, since the master record is collective for data on several customers, all of whom can have different addresses.
On the following screens you can enter a limited amount of data in a collective master record for one-time customers:
Address
Sales
Shipping
Billing
Messages
Integration
The account group can restrict the number of screens accessed in the collective master record for one-time customers even further. If only some of the screens and fields for one-time customers are relevant for your company, change the account group CPD or set up a new account group. This is done in Customizing for Logistics Basic Data: Business Partners in the activity Define Account Groups and Field Selection for Customers.
regards
sadhu kishore

Product Proposal in ERP Sales Order.

Hi Guys,
We are panning to use product proposal (PP) in ERP sales order and we are facing some challenges to fetch Price and Availability in the PP view.
Does anybody integrated PP with ERP sales order? Please provide detailed steps if any.
Please share your experience and steps to integrate this scenario.
To obtain price in PP, do we need to maintain pricing in CRM?
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Thanks
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HI Shree,
You dont have to maintain price in crm to get price in product proposals, pricing in ERP is enough for price to get populated.
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One setting which needs to be maintained in crm is
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Here give the sales Org, Transaction Type and Method schema.
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Material Description is not getting updated in IC-WebClient ERP Sales Order

Hi Experts,
The issue is with ERP Sales Order in IC web client.
Scenerio:1
While creating the Sales order, If we enter a product in Line Item 10 , which is mapped (Product Type) in both the systems(CRM&ERP) . It will take the description for that product correctly. If we enter another product in Line Item 20 , which is not mapped (Product Type) in CRM system (only available in R/3) the description of the previous line Item product (Item 10) inherited to Item 20 instead of taking the description of Item 20.
Scenerio:2
If we enter a product in Line Item 10(as a first Item) , which is not mapped (Product Type) in CRM system (only available in R/3) It will take the correct description for that product . And there is no problem for Second line Item, even though the Second line Item is not mapped (Product Type) in CRM system (only available in R/3)
Technically speaking :The Product which is mapped in both the systems is entered as first line item , this product description is copied for all the line items below (i.e 20,30,40) which are not mapped in both the systems. As and when we entered a mapped product in line Item 50 , It is taking the correct description of Item 50
Kindly advise.
Thanks in Advance,
Raja
Edited by: Raja Parasa on Feb 26, 2010 5:23 AM
Edited by: Raja Parasa on Feb 26, 2010 5:24 AM

Hi Raja,
This looks like a bug.
sorry for not answering ur question.
However, since you are using ERP sales order, i request you to look at my issue in the below thread and answer if you had similar issue.
let me know if i can speak to you in person.
GATP (APO) Check results in ERP Sales order.
thanks
shree

GATP (APO) Check results in ERP Sales order.

Hi Gurus,
We have a requirement to get GATP results (Product Substitution) into ERP Sales order. Please note this is not CRM Sales Order we are dealing with. We are not able to populate product substitution into schedule line.
According to SAP, GATP/ATP happens automatically unlike CRM sales order which has a "ATP check" button. Standard SAP functionality for ERP SLO doesn't have "ATP" button.
My question is, when the automatic check happens in the background, will the ERP sales order populate the "product substitution" results ( assuming that product substitution is set up in APO) from APO into ERP SLO in the schedule line?
Do we need to integrate APO with CRM for ERP sales order?
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Does anyone have an answer to this question. We have the same requirement regarding GATP with ERP Sales Orders in CRM.
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How to create a sales order for one-time customer

Hi all,
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Another one is, instead of calling the standard bapi, I used BDC for VA01. Again, upon recording there was anothe message popped up "FREIGHT REDETERMINED". And it's not in the recording so we can't proceed.
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Kind regards

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hi
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Dear Friend,
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Go to transaction OBD2 account group change.
Then select your account group of your customer.
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Hi
My client has lots of one time customer and they need to capture the phone number and name of the individual customer at the time of sales order creation using one time customer code.
They want only "NAME & PHONE NO" as mandatory field so that the Person who creates a Salesorder should enter the NAME & PHONE NO" . Please let us know where the configuration for teh above is?
We have tried in Account Group One time customer settings which is working at the time of creation of order and not at the time of creation of Sales Order, please help us on the above..
Regards
Anis

Hi Anis,
In the Account group , if you check the one-time customer then while creating the sales order itself it will appear to change the address for that customer.
By the time you can enter your required fields.
I think you mentioned as
We have tried in Account Group One time customer settings which is working at the time of creation of order and not at the time of creation of Sales Order, please help us on the above..
Order creation and creation of sales order are both same.
May be you would have confused.
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Dear SAP CRM gurus,
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I am trying to create an ERP Sales Order from CRM. If Icreate the Sales Order manually, it is working correctly but, if I try to create the ERP Sales Order as follow-up document for the CRM Service Order, it is not working.
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Rajendra answer is correct.
The SAP Standard integration Scenario creates a ERP sales order for all the salesitems in the serviceorder.
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