Open project was canceled or RoboHelp was unable to load database

I have Robohelp 2002r2 and am creating Robohelp HTML help.
The project was ok yesterday but today when I try to open it I get
the error message "Open project was canceled or RoboHelp was unable
to load database". I tried the solutions in the knowledgebase
(rb_3245) but still no luck. I can't even create a new project
either or I get the same message. Anybody know what to
do????

Welcome to the forum.
The message is usually easily dealt with. I haven't checked
the article as you didn't include a link but I'm guessing it
involved deleting a couple of files and then using the HHP file to
open the project.
What is more worrying is that you cannot create a new
project.
Have you tried opening one of the supplied sample files?
Are your projects stored locally and not on a network?
Have IT given you a new profile to log on with?
Has anything else changed in your environment?

Similar Messages

Project Error: Open project was canceled or RoboHelp was unable to load database

Hi,
I checked an HTMLHelp project out of SourceOff Site (SOS),
then attempted to open it locally with RoboHelp 5 when I got the
error message: "Open project was cancelled or RoboHelp was unable
to load database."
I found the TechNote for this error message (rb_3245) which
said to delete the .xpj and .cpd files, then right-click the HHP
file and click Edit to open the project. This worked fine for
opening the project, however the Primary Layout Source defaulted to
WebHelp. I reset the Primary Layout Source to HTMLHelp which caused
all of the graphics in the project to not display. I fixed this
issue, compiled the Help, and all appeared to be fixed. I checked
the project back into SOS to back it up. This morning, I checked it
out of SOS and tried to open the project locally again, only to get
the same error. I closed the project, undid the check-out, and
asked another writer to check-out the project then open it locally
to see if he got the same error. He did not get the error.
I am not sure what could be wrong on my computer that is
causing this error. I had no problems opening and using this
project until yesterday and I made no file name or path changes to
the project. Any ideas on what may be wrong?

Welcome to the forum.
The message is usually easily dealt with. I haven't checked
the article as you didn't include a link but I'm guessing it
involved deleting a couple of files and then using the HHP file to
open the project.
What is more worrying is that you cannot create a new
project.
Have you tried opening one of the supplied sample files?
Are your projects stored locally and not on a network?
Have IT given you a new profile to log on with?
Has anything else changed in your environment?

"open project was cancelled or the application was unable to load database for..."

I'm doing a project for my Professional Writing course and I
have to use RoboHelp to create an online help document. The
professor provided templates for us to use but when I go to open
the project file I get the following error: "open project was
cancelled or the application was unable to load database
for....(then the directory)"
I know the project file isn't corrupted because the members
of my class are using the same one without issue. I tried
re-downloading the file, I also re-installed the program itself,
still with no luck. I'm using a Trial Version of RoboHelp 6.0 .
The only other suggestions I have seen are that I don't have
edit perms for the system, but it's my personal laptop and I have
full admin privs. I thought at first that the folder was read-only,
but when I opened it up all it displays is the little green box in
the checkbox (which doesn't mean the folder is read-only, it's just
some stupid windows default, it's only read-only if the box is
actually checked). I tried making the entire directory read-only
and then turn it off but still get the same error.
Any suggestions?

There's a topic on my site about Opening Projects that
includes the method of deleting the CPD and XPJ files but I didn't
cover that as the project is good for everyone else. Anything is
worth a try at the moment though.
Another thing to try is to rename the course folder, then
create a new folder with the same name plus all sub folders. Then
move the files across. That will ensure the folder properties are
good and not read only. Yes I know what you said but again anything
is worth a try.
Also, in the last post you are saying the directory is not
read-only. I assume the files are all good?
Ref my previous post, is it the case that now you are getting
an error before the original error would have popped up?

Open project was cancelled or application was unable to load database for pathname

My pc is installed with Robohelp 3x. Recently I shifted the
pc from one room to anther. Now when I attempt to open my existing
workable solution, it give me the following message: "Open project
was canceled or application was unable to load database for
<pathname>". Do I need to call for Robohelp technical
support? If yes, can someone provide me the toll free number?
Can someone pls advise?

Thanks Peter, managed to get in through the link you've
given. I seriously doubt it has anything gotta do with a corrupted
project. I have 2 working projects last week but they can no longer
be opened this week.
I tried even to created an empty project from scratch. It was
created successfully but when I reopen the project, it shows the
same error message.
Could there have been other possibilities or ways which I can
troubleshoot?
*puzzled*

HT1539 while transferring a digital copy to itunes disc was ejected and transfer was cancelled now i am unable to redeem code again. any ideas how to resolve ?

while transferring a digital copy to itunes disc was ejected and transfer was cancelled now i am unable to redeem code again. any ideas how to resolve ?

You welcome

Application was unable to load database

I have a RoboHelp 9 project that I left open on my computer overnight and microsoft updates ran causing my computer to restart. When I try to open my RoboHelp 9 project, i get the following error:
Open project was cancelled or the application was unable to load database for "C:\CODE\HELP\HELP.CPD"
How can I correct the CPD file without starting over?

Hi there
Just delete the CPD and re-open the project. When RoboHelp sees it missing, it will bake up a fresh one to use and all should then be well.
Cheers... Rick

Hi! I have bought one game before but i was cancel it .now i want to load into my ipad again.so must i pay for it or not?

Hi! I have bought one game before but i was cancel it .now i want to load into my ipad again.so must i pay for it or not?

If you already purchased it once, you can go to App Store > Updates > Purchased and find the game. You will not have to pay twice.

Unable to Load Database/Unable to create database.

RoboHelp 6.0 on my PC is suddenly unable to open existing
projects or create new ones. The problem is not in the projects, as
other people can unzip the same set of files and open them with
RoboHelp on their PCs.
The Details:
When attempting to open an existing project (any project
whether in version control or not), I get the message " Open
project was cancelled or the application was unable to load
database for..."
I found the article that says to delete the CPD and XPJ files
and then to use the Edit option to open the HHP file so that
RoboHelp will recreate the two files. When I try that, I get the
message "Unable to create database. Check that the directory is not
read-only." It's
not read-only.
When I attempt to create a new project, the application acts
like it is going to create one, but it just creates a project
folder without the new first topic and then repeats the New Project
Wizard window that prompts for title, etc. It will keep creating
folders and returning to this window in a loop without ever really
creating a project.
RoboSource Control is functioning normally, by the way.
I have uninstalled and reinstalled RH 6 several times, and
have even uninstalled RH 6 and installed to RH 5 just to see if it
could open projects, which it does with no problems. After that
test, I uninstalled RH 5 and reinstalled RH 6, only to encounter
the same problem all over again.
This started happening after I uninstalled other unrelated
software and received a message that some Service Pack 2 files had
been changed and prompting me to insert the Service Pack 2 CD,
which I don't have. This is because our IT department pre-builds
our systems from an image and then distributes job-specific
applications over the network. IT tried repairing Service Pack 2,
but that didn't work. I'd like to uninstall and reinstall Service
Pack 2, but the IT person says it's too risky on a system that was
built from an image.
We would like to find out
which files RoboHelp is looking for when it launches a
project so we can replace those files manually. Does anyone
know what they are or have another suggestion that might fix the
problem?
Otherwise, I am stuck having to allow IT to rebuild my
system. That means reinstalling and reconfiguring everything on it,
just as if I were upgrading to a new PC. This can take a whole work
week. However, I have already spent close to a work week on this
problem, so maybe rebuilding would save time in the long
run.

Problem Resolution = HHA.dll
For anyone who might be interested in the resolution to this
issue, we did rebuild my PC and reinstall all of my software. The
RoboHelp installation "complained" that I did not have HTML Help
Workshop on my system and told me to download version 1.4 from
Microsoft. I did have HTML Help Workshop..it's in my programs list.
(It's not listed in programs on my co-workers' PCs, and they were
not having problems, by the way.) But to make RH happy, I
uninstalled the workshop and tried to install the version from
Microsoft. But a message informed me that I already had a newer
version of the workshop on my system, and I was back where I
started. I could open projects, but there were weird problems.
Selecting Topic Properties was met with an error message, and when
the properties window opened, I could only see whatever template
was assigned (or none if the topic had lost its template), and
there was an extra section for Oracle help.
So I started dinking around in the registry to see if I could
get rid of any traces of the workshop so I could install the
version RH wanted or to find any other clues to my problem. Under
HTMLHelpAuthor, there was a reference to an HHA.dll file located in
C:\WINDOWS\system32...only the file did not exist on my system.
(Remember that my original problem was that some Service Pack 2
files were either modified or missing.) So I did a Google search on
that file name and found out that HTML Help Workshop is included in
newer Windows operating systems, but that people used to have to
get HTML Help Workshop from Microsoft, and that some people had
made the mistake of just putting the HHA.dll file into the
C:WINDOWS\system32 folder without also installing HTML Help
Workshop. At this point it was obvious that I needed the HHA.dll,
so I got it from a co-worker's PC. (Looking at the registry
entries, I can also see that my system was built with a slightly
different version of the operating system than my co-workers have.)
Adding the HHA file to my system solved the problem. All
projects but one were fine; one was still exhibiting the strange
behavior. I fixed it by going back to the RoboHelp 5 version of the
project and re-converting it to RoboHelp 6.
I suspect that if I had known about the HHA.dll file before
we rebuilt the PC, I could have solved the problem without going
through that painful process. That is why I thought I should post
the solution even though it was after the rebuild.

1002097 Unable to load database [Plan1]

Hi all,
I am not able to start the database from essbase. When i start the databse from app, I am getting below message from the panel.
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:27 PM CAT     Failed
Error: 1002097 Unable to load database [Plan1]
Error: 1042015 Network error: Cannot Locate Connect Information For []
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:36 PM CAT     Failed
Error: 1053001 Cannot open object file: C:\Hyperion\products\Essbase\EssbaseServer\app\XXXXAPP\Plan1\Plan1.esm
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:36 PM CAT     Failed
Error: 1053001 Cannot open object file: C:\Hyperion\products\Essbase\EssbaseServer\app\XXXXAPP\Plan1\Plan1.esm
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:40 PM CAT     Failed
Error: 1002097 Unable to load database [Plan1]
I tried deleting the app from essbase and create it from planning (through refreh/create) that is also giving me a olap planning exception "Unable to load database"
I can not open forms as well. it is giving me "Unable to obtain a connection to Hyperion Essbase. If this problem persists, please contact your administrator"
Any Help..?
Thanks !
Edited by: user8819264 on Apr 5, 2011 7:52 AM
Edited by: user8819264 on Apr 5, 2011 8:27 AM

Hi John,
Sry for the delayed reply. The issue was the same as you suggested. There were few esssvr processes running. I couldnt see that from the taskmanager i as was looking on the process that were running with the user i logged in. I could see all once i selected checkbox from "All users". Killed those services and now it is fine.
Thanks.

Unable to load database connector - using JRC w/report connecting to Oracle

A simple Java program was created to test a Crystal Report using JRC. The Java program is a thick-client Swing desktop application (modified from an example of crxi_r2_migrating_rdc_to_jrc.pdf). The program failed to execute the report with the following error:
Unable to load database connector u2018com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'
It might be something simple to correct the problem, but I am not able to find related answers in the documentation and from the forum.
CR version is XI R2. The Java program was compiled and run using jdk1.4.2_13. Oracle is 10.2.
Do I have to use JDBC? or the CR Oracle driver will do? What needs to be setup? If I use JDBC, what do I need to setup (I tried to following the links in the forums or other documentation, but most of the links to http://support.businessobjects.com/.... are broken - i.e. re-route to the SAP support page but not directly linked to the articles)
When the report JRCTestReport.rpt was saved with the option "Save Data With Report", it works fine. So the problem is only with Oracle database driver, the other jars are fine.
In the report JRCTestReport.rpt the database properties are:
 DatabaseDLL crdb_oralce.dll
 Password
 Server myTestDB
 Trusted_Connection False
 User ID MyUser
The crdb_oracle.dll is located at:
C:\Program Files\Business Objects\Common\3.5\bin
Files are stored in the following tree structure:
<Testing Folder>
 JRCTest.java
 JRCTest.class
 WEB-INF
 lib
 All required JRC jars and CRConfig.xml
 Reports
 JRCTestReport.rpt
Java source code JRCTest.java
import java.awt.*;
import javax.swing.*;
import java.io.*;
import com.crystaldecisions.ReportViewer.*;
// Use this for talking to JRC in-process
import com.crystaldecisions.reports.sdk.*;
import com.crystaldecisions.sdk.occa.report.reportsource.*;
public class JRCTest
 private static void createAndShowGUI()
 try
 //Make sure we have nice window decorations.
 JFrame.setDefaultLookAndFeelDecorated(false);
 //Create and set up the window.
 JFrame frame = new JFrame("JRCTest");
 frame.setTitle("JRCTest");
 frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
 ReportViewerBean viewer = new ReportViewerBean();
 System.out.println("ReportViewerBean.init");
 viewer.init(new String[0], null, null, null);
 System.out.println("new ReportClientDocument");
 ReportClientDocument rpt = new ReportClientDocument();
 try
 System.out.println("Openning Report...");
 rpt.open("JRCTestReport.rpt", 0);
 catch (Exception ex)
 System.out.println("Failed to open report");
 System.out.println(ex.toString());
 return;
 try
 System.out.println("logon...");
 rpt.getDatabaseController().logon("myUser", "myPass");
 catch (Exception ex)
 System.out.println("Failed to logon");
 System.out.println(ex.toString());
 return;
 System.out.println("ReportClientDocument.getReportSource");
 IReportSource rptSource = rpt.getReportSource();
 viewer.setReportSource(rptSource);
 System.out.println("viewer.setReportSource");
 frame.getContentPane().add
 (viewer, BorderLayout.CENTER);
 frame.setSize(700, 500);
 frame.setVisible(true);
 viewer.start();
 catch (Exception exception)
 System.out.println(exception.toString());
 public static void main(String[] args)
 javax.swing.SwingUtilities.invokeLater(new Runnable()
 public void run()
 createAndShowGUI();
Execution result:
C:\tmp\CrystalJavaTest>java -classpath .;./WEB-INF/lib;./WEB-INF/lib/ReportViewe
r.jar;./WEB-INF/lib/jrcerom.jar;./WEB-INF/lib/jrcadapter.jar;./WEB-INF/lib/Concu
rrent.jar;./WEB-INF/lib/CrystalCharting.jar;./WEB-INF/lib/CrystalCommon.jar;./WE
B-INF/lib/CrystalContentModels.jar;./WEB-INF/lib/CrystalExporters.jar;./WEB-INF/
lib/CrystalExportingBase.jar;./WEB-INF/lib/CrystalFormulas.jar;./WEB-INF/lib/Cry
stalQueryEngine.jar;./WEB-INF/lib/CrystalReportEngine.jar;./WEB-INF/lib/CrystalR
eportingCommon.jar;./WEB-INF/lib/icu4j.jar;./WEB-INF/lib/keycodeDecoder.jar;./WE
B-INF/lib/log4j.jar;./WEB-INF/lib/MetafileRenderer.jar;./WEB-INF/lib/rasapp.jar;
./WEB-INF/lib/rascore.jar;./WEB-INF/lib/rpoifs.jar;./WEB-INF/lib/Serialization.j
ar;./WEB-INF/lib/URIUtil.jar;./WEB-INF/lib/xercesImpl.jar;./WEB-INF/lib/xml-apis
.jar JRCTest
Starting
Crystal Report Viewer 2.1.21.2
java.vendor = Sun Microsystems Inc.
java.version = 1.4.2_13
os.name = Windows XP
os.version = 5.1
os.arch = x86
ReportViewerBean.init
new ReportClientDocument
Openning Report...
logon...
ReportClientDocument.getReportSource
viewer.setReportSource
ERROR - JRCAgent1 detected an exception: Unable to load database connector 'com.
crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
 at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwRepo
rtSDKException(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.if(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.byte(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unkno
wn Source)
 at com.crystaldecisions.proxy.remoteagent.y.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.r.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.cf.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unkno
wn Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.getPage
(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource
.getPage(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReport
Source.getPage(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.rs.b.if(Unknown Source
 at com.businessobjects.crystalreports.viewer.core.av.a(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.av.run(Unknown Source)
 at java.lang.Thread.run(Thread.java:534)
Unable to load database connector 'com.crystaldecisions.reports.queryengine.driv
erImpl.DriverLoader'.

After I switched the report to use JDBC, I am still getting the same error.
Machine has multiple jdk, oracle 10g, Oracle11g client installed though. So I need to set my path to use the jdk from Crystal Report and Oracle 10g.
The program was compiled and ran with the following path and CLASSPATH:
set path="C:\Program Files\Business Objects\j2sdk1.4.2_08\bin";"C:\Program Files\Business Objects\j2sdk1.4.2_08\jre\bin";"C:\Program Files\Business Objects\j2sdk1.4.2_08\jre\bin\client";c:\oracle\ora102\bin
set CLASSPATH=.;./WEB-INF/lib;./WEB-INF/lib/ReportViewer.jar;./WEB-INF/lib/jrcerom.jar;./WEB-INF/lib/jrcadapter.jar;./WEB-INF/lib/Concurrent.jar;./WEB-INF/lib/CrystalCharting.jar;./WEB-INF/lib/CrystalCommon.jar;./WEB-INF/lib/CrystalContentModels.jar;./WEB-INF/lib/CrystalExporters.jar;./WEB-INF/lib/CrystalExportingBase.jar;./WEB-INF/lib/CrystalFormulas.jar;./WEB-INF/lib/CrystalQueryEngine.jar;./WEB-INF/lib/CrystalReportEngine.jar;./WEB-INF/lib/CrystalReportingCommon.jar;./WEB-INF/lib/icu4j.jar;./WEB-INF/lib/keycodeDecoder.jar;./WEB-INF/lib/log4j.jar;./WEB-INF/lib/MetafileRenderer.jar;./WEB-INF/lib/rasapp.jar;./WEB-INF/lib/rascore.jar;./WEB-INF/lib/rpoifs.jar;./WEB-INF/lib/Serialization.jar;./WEB-INF/lib/URIUtil.jar;./WEB-INF/lib/xercesImpl.jar;./WEB-INF/lib/xml-apis.jar;C:/oracle/ora102/jdbc/lib/ojdbc14.jar
I modified my java testing program to display more info:
Modified program:
import java.awt.*;
import javax.swing.*;
import java.io.*;
import com.crystaldecisions.ReportViewer.*;
// Use this for talking to JRC in-process
import com.crystaldecisions.reports.sdk.*;
import com.crystaldecisions.sdk.occa.report.reportsource.*;
import com.crystaldecisions.sdk.occa.report.exportoptions.*;
import com.crystaldecisions.sdk.occa.report.data.*;
import com.crystaldecisions.sdk.occa.report.lib.PropertyBag;
import com.crystaldecisions.sdk.occa.report.lib.IStrings;
public class JRCTest2
 private static void createAndShowGUI()
 try
 System.out.println("Starting");
 //Make sure we have nice window decorations.
 JFrame.setDefaultLookAndFeelDecorated(false);
 //Create and set up the window.
 JFrame frame = new JFrame("JRCTest2");
 frame.setTitle("Testing 1, 2, 3");
 frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
 System.out.println("new ReportViewerBean");
 ReportViewerBean viewer = new ReportViewerBean();
 System.out.println("ReportViewerBean.init");
 viewer.init(new String[0], null, null, null);
 System.out.println("new ReportClientDocument");
 ReportClientDocument rpt = new ReportClientDocument();
 try
 System.out.println("Openning Report...");
 rpt.open("JRCTestReport.rpt", 0);
 catch (Exception ex)
 System.out.println("Failed to open report");
 System.out.println(ex.toString());
 return;
 try
 // try logon here to see if any exceptions
 rpt.getDatabaseController().logon("myUser", "myPass");
 catch (Exception ex)
 System.out.println("Failed to logon");
 System.out.println(ex.toString());
 return;
 IDatabase idb = rpt.getDatabaseController().getDatabase();
 Tables dtb = idb.getTables();
 IConnectionInfo conInfo = dtb.getTable(0).getConnectionInfo();
 PropertyBag attrs = conInfo.getAttributes();
 conInfo.setPassword("myPass");
 conInfo.setUserName("myUser");
 IStrings s = attrs.getPropertyIDs();
 for (int i=0; i < s.size(); i++)
 System.out.println(s.getString(i));
 System.out.println(attrs.getStringValue(s.getString(i)));
 System.out.println(" ");
 conInfo.setAttributes(attrs);
 attrs = conInfo.getAttributes();
 s = attrs.getPropertyIDs();
 // Print property again after setting attributes
 for (int i=0; i < s.size(); i++)
 System.out.println(s.getString(i));
 System.out.println(attrs.getStringValue(s.getString(i)));
 System.out.println(" ");
 System.out.println("ReportClientDocument.getReportSource");
 IReportSource rptSource = rpt.getReportSource();
 viewer.setReportSource(rptSource);
 frame.getContentPane().add
 (viewer, BorderLayout.CENTER);
 frame.setSize(700, 500);
 frame.setVisible(true);
 viewer.start();
 catch (Exception exception)
 System.out.println(exception.toString());
 public static void main(String[] args)
 System.out.println("main");
 javax.swing.SwingUtilities.invokeLater(new Runnable()
 public void run()
 createAndShowGUI();
Running result:
C:\tmp\CrystalJavaTest>java JRCTest2
main
Starting
new ReportViewerBean
Crystal Report Viewer 2.1.21.2
java.vendor = Sun Microsystems Inc.
java.version = 1.4.2_13
os.name = Windows XP
os.version = 5.1
os.arch = x86
ReportViewerBean.init
new ReportClientDocument
Openning Report...
Trusted_Connection
false
Server Name
dbHost
Connection String
Use JDBC=b(true);Connection URL=s(jdbc:oracle:thin:@dbHost:1521:myDB);Database Class Name=s(oracle.jdbc.OracleDriver);Server=s(dbHost);User ID=s(myUser);Password=;Trusted_Connection=b(false);JDBC Connection String=s(!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB)
Server Type
JDBC (JNDI)
Database Class Name
oracle.jdbc.OracleDriver
Use JDBC
true
URI
!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB
Database DLL
crdb_jdbc.dll
Trusted_Connection
false
Server Name
dbHost
Connection String
Use JDBC=b(true);Connection URL=s(jdbc:oracle:thin:@dbHost:1521:myDB);Database Class Name=s(oracle.jdbc.OracleDriver);Server=s(dbHost);User ID=s(myUser);Password=;Trusted_Connection=b(false);JDBC Connection String=s(!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB)
Server Type
JDBC (JNDI)
Database Class Name
oracle.jdbc.OracleDriver
Use JDBC
true
URI
!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB
Database DLL
crdb_jdbc.dll
ReportClientDocument.getReportSource
ERROR - JRCAgent1 detected an exception: Unable to load database connector 'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
 at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.if(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.byte(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.y.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.r.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.cf.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.getPage(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.getPage(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.getPage(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.rs.b.if(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.av.a(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.av.run(Unknown Source)
 at java.lang.Thread.run(Thread.java:534)
Unable to load database connector 'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
Also got similar error when the path and classpath was switched to Oracle 11g.
Is there a way to tell which file that it failed to load?
Thanks
Kin

SWPM - System Copy - Assertion Failed Unable to load database

Hello again,
(already the next question form me, sorry for this
I am executing a sysetm copy (DB-refresh) on ASE using SWPM.
However, in "Configure Components" step I get the error: Assertion failed. Unable to load database <SID of Target Sysetm>.
Where else can I check for errors?
I think it is still something on which I already worked (with other thread).
In sapinst_dev.log I found this
TRACE 2015-03-25 11:05:00.320
SAPInst calls the LogInquirer. The output of the LogInquirer can be found in file sapinst_loginquirer.log.
TRACE 2015-03-25 11:05:06.122 [iaxxgenimp.cpp:638]
 CGuiEngineImp::showMessageBox()
<html> <head> </head> <body> An error occurred while processing option SAP Enhancement Package 1 for SAP N
etWeaver 7.3 > SAP ASE > System Copy > Target System > Standard System > Based on AS ABAP > Database Refresh or M
ove( Last error reported by the step: Assertion failed: Unable to load database <SID>.). You can now: <ul>
<li> Choose Retry to repeat the current step. </li> <li> Choose Log Files to get more inform
ation about the error. </li> <li> Stop the option and continue later. </li> </ul> Log files are written to /t
mp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF. </body></html>
TRACE 2015-03-25 11:05:06.124 [iaxxgenimp.cpp:1031]
 CGuiEngineImp::acceptAnswerForBlockingRequest
Waiting for an answer from GUI
In sapinst.log I found this:
ERROR 2015-03-25 11:04:59.573
FCO-00011 The step syb_step_setup_preload with step key |NW_ABAP_DB_DBRefresh|ind|ind|ind|ind|0|0|NW_ABAP_DB|ind
|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_S
YB_DB|ind|ind|ind|ind|SYB_DB_CONTEXT|0|syb_step_setup_preload was executed with status ERROR ( Last error reporte
d by the step: Assertion failed: Unable to load database <SID>.).
INFO 2015-03-25 11:04:59.772
Creating file /tmp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF/__instana_tmp.xml.
INFO 2015-03-25 11:05:00.307
Removed file /tmp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF/instslana.xml.
INFO 2015-03-25 11:05:00.308
Creating file /tmp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF/instslana.xml.

Hello Kiran,
I did a few tests again yesterday, and it was really a stupid mistake from myside.
The error message did mean, that there wasn't enough space.
It isn't the authority issue, it was a leak of space.
FYI, the complete DB-Size of Source System is required - NOT JUST RESERVED SPACE!!!
Thx for help and sorry for stealing your time :O

Error --1002097 Unable to load database

Hi,
Essbase version 7.
I am having a problem when I am trying to start database or running Essbase give me an Error: 1002097 Unable to load database.(error 1002097 is related to the db corrupt.) this is on PRD server.
we have 2 more server ,(.BS & Dev).
1.I copied the Db from the BS to PRD --- but the application and DB in the PRD system failed to start giving the same error 1002097 .
2.next i did was to migrated the same application from BS to Dev system which went fine and i can see the outline . Application is getting started in the DEV system .
3. Since it was okay in DEV. i migrated the application from BS TO PRD .it got migrated but it is not starting giving me the same error 1002097.
any help will be great.
thanks
ram
Thank you,

Re: How can we Restore a corrupted cube.

Error: Unable to Load Database

Anyone seen this error: "Unable to Load Database"? How to recover? A link or a page for me to read would work too. thx! James

The usual cause for this is that the database has become corrupted - or one or more key files was somehow deleted. Take a look at the application log and see if there is a more detailed message. Unfortunately, if the data has been corrupted, you will have to recover from backup, or rebuild your cube.To get the database started, you can go into the database directory and delete the *.ind, *.pag, *.tct, *.ind and *.esm files. This will allow the app to start, but the data will be GONE - you will HAVE to reload and calc it, or restore from backup.Regards,Jade--------------------------------Jade ColeSenior Business Intelligence ConsultantClarity [email protected]

Unable to load Database Error for one of the BSO Application.

Hello Everyone,
We have one Production Issue like suddenly the an Application Fiji while should be running was stopped. When i tried to restart it its showing Error.
gvw3086-v.atlanta.hp.com:1423.Fiji Start application August 28, 2013 8:32:24 PM SGT Failed
Error: 1002141 Unable to load database [Arirang], error code [1019038]
gvw3086-v.atlanta.hp.com:1423.Fiji.Consol Start database August 28, 2013 8:33:30 PM SGT Failed
Error: 1002141 Unable to load database [Arirang], error code [1019038].
I checked the Log but not sure it correct or not i see this Error message.
[Wed Aug 28 11:33:48 2013]Local/Fiji///7944/Info(1002089)
RECEIVED ABNORMAL SHUTDOWN COMMAND - APPLICATION TERMINATING
But i also saw this error before but the application use to start automatically but this time it did not.
can anyone help me on this.
Regards,
Naveen

Hi,
As i mentioned above its only for one Application Fiji. For a temporary Solution we tried to restart the Hyperion Services. But this did not work. One of the the Hyperion Service HyPService(not sure of the exact name). did not restart. So we have done a a fail over to other node and now the Fiji apps is running. But i don't think so what we have done is the correct fix for the solution. Have any one faced this problem.
Hi John,
Which Doc ID you mean to refer me is that the doc which comes with the Essbase Software.
Regards,
Naveen

Unable to load database information

Hello All,
I am facing an issue while scheduling a crystal report from CMC or Infoview. When I schedule the report It throws an error saying "Unable to Load Database information". The report's data source connection is oracle database.
I have provided the database credentials,format and destination in CMC/Infoview. The BOE environment is as follows:
OS: Windows 2008 server 64 bit
BOE: Business Objects 3.1sp3, Crystal reports 2008 sp3
Oracle Client: oracle 11g 32 bit client
When I change the connection from oracle server to ODBC connection the report works fine. Is there any steps I am missing or is there database drivers connectivity issue because BOE and oracle are 32 bit client and OS is 64 bit client.
All the suggestion/answers are appreciated.
Thanks in advance...

First thought is that the application cannot access the DSN or database driver that the report was designed on, this could be permissions.
I tried to ping my database and was unable to find the host. I was under the assumption it was using TNSNames which is able to resolve.
How can I validate the permissions?
As I said I'm a little lost here. Apologies if I ask stupid questions.

Open project was canceled or RoboHelp was unable to load database

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