"open project was cancelled or the application was unable to load database for..."

I'm doing a project for my Professional Writing course and I
have to use RoboHelp to create an online help document. The
professor provided templates for us to use but when I go to open
the project file I get the following error: "open project was
cancelled or the application was unable to load database
for....(then the directory)"
I know the project file isn't corrupted because the members
of my class are using the same one without issue. I tried
re-downloading the file, I also re-installed the program itself,
still with no luck. I'm using a Trial Version of RoboHelp 6.0 .
The only other suggestions I have seen are that I don't have
edit perms for the system, but it's my personal laptop and I have
full admin privs. I thought at first that the folder was read-only,
but when I opened it up all it displays is the little green box in
the checkbox (which doesn't mean the folder is read-only, it's just
some stupid windows default, it's only read-only if the box is
actually checked). I tried making the entire directory read-only
and then turn it off but still get the same error.
Any suggestions?

There's a topic on my site about Opening Projects that
includes the method of deleting the CPD and XPJ files but I didn't
cover that as the project is good for everyone else. Anything is
worth a try at the moment though.
Another thing to try is to rename the course folder, then
create a new folder with the same name plus all sub folders. Then
move the files across. That will ensure the folder properties are
good and not read only. Yes I know what you said but again anything
is worth a try.
Also, in the last post you are saying the directory is not
read-only. I assume the files are all good?
Ref my previous post, is it the case that now you are getting
an error before the original error would have popped up?

Similar Messages

  • Open project was cancelled or the application was unable to load database error

    Good morning,
    I am currently on RoboHelp, version 8.0.2.208 and last week my laptop (XP OS) crashed. My IT department ran a repair disk program and since that time I receive the error message in the subject line when I attempt to open any XPJ file. We use RoboSource Control 3.1. I can access/see all of our projects when I go through RoboSource Control 3.1 Explorer. I have already uninstalled/reinstalled the Adobe Tech Communication Suite twice. I think my next move is to have our IT staff wipe my disk clean if I can't solve this problem in the next day or so. Appreciate any advice/feedback anyone has. Kind regards.

    This morning a coworker got the same error message. He had been working on his RH8 project yesterday with no problems. He was unaware of any changes to his PC, but our IT dept may have pushed some kind of update. To reproduce the error on my PC, I made a copy of an RH8 project and renamed the .cpd file. When I tried to open the .xpj, I received the same error. When I restored the .cpd file name, I continued getting the error--not only on that project, but also on ALL OTHER PROJECTS! (Unfortunately, I didn't try to open the project before renaming the file--and hadn't used RH at all today--so there may have been a problem for me even before I started to break things, and that might indicate an overnight PC update.)
    I tried several solutions (including deleting the .cpd and .xpj files, then trying to open the .hhp in RH8, as suggested on other sites). No luck. Then I attempted to create a new project (File>New>Project>Blank Project), but RH8 created only a handful of files in the new project folder, then stopped, without creating an .xpj and most other critical files.
    Since I also have RH5 installed on my PC, I created a new project in RH5, then converted it by opening the RH5 .xpj file in RH8. After RH8 converted the new project to the RH8 format, I was able to open the "corrupt" project in RH8, as well as all the other projects!
    The manifestation of the problem in all of my projects seems to indicate that there was a corruption in the RH8 application, not in the .cpd file. The app just needed to be "unstuck," then everything was OK. Nothing in the project had been lost at all.
    Since my coworker does not have RH5 installed, he was able to fix his situation by simply creating a new project in RH8.

  • Open project was cancelled or application was unable to load database for pathname

    My pc is installed with Robohelp 3x. Recently I shifted the
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    <pathname>". Do I need to call for Robohelp technical
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    Thanks Peter, managed to get in through the link you've
    given. I seriously doubt it has anything gotta do with a corrupted
    project. I have 2 working projects last week but they can no longer
    be opened this week.
    I tried even to created an empty project from scratch. It was
    created successfully but when I reopen the project, it shows the
    same error message.
    Could there have been other possibilities or ways which I can
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  • Application was unable to load database

    I have a RoboHelp 9 project that I left open on my computer overnight and microsoft updates ran causing my computer to restart.  When I try to open my RoboHelp 9 project, i get the following error:
    Open project was cancelled or the application was unable to load database for "C:\CODE\HELP\HELP.CPD"
    How can I correct the CPD file without starting over?

    Hi there
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  • Why do I get the error message "unable to load page (HTTP 502) when I try to open Mobile Web?

    I have an LG Octane 3 basic phone.   Does everything I need, phone and text, and I never was interested in web or e-mail capabilities until I recently upgraded our plan to the "More Everything" and was able to use data and check e-mail and access the internet.   Whenever I try to open Mobile Web, I get the error message "unable to load page (HTTP 502)".    As of March 31, 2015, all of us basic phone users lose the "Mobile Email" app on our phones, and will have to access web versions of our e-mail via the web.  Which is currently unavailable and doesn't work.
    Over a week ago, did a chat session with a tech support rep, and she indicated that either she or an engineer would contact me with how to fix the problem.   Have not heard anything from anybody, and the deadline is approaching quickly.   Have no need of all the excess features of a smart phone, nor do I wish to be forced to jettison a perfectly working phone for my needs and buy something I don't want to be able to do 2 simple things.............check e-mail to see if there's something that needs to be answered right away, and to check traffic reports when I'm on the road, or find something in an area with which I'm not familiar.     Not really too much to ask, you would think....   )
    Has anyone else had this same problem, and if so, how do we fix it....???  My next move is a phone call, but those haven't always been very productive.
    If any of you have any ideas why this error keeps coming up and the web can't load, and some on how to fix it, I would really appreciate some advice.
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    Since the chat session got no reply, I contacted Verizon by phone and a very nice level 2 tech created a trouble ticket and sent it up the food chain.  Got a call back, maybe 2 days later, and had a nice, although very long session with a higher level tech.  They had determined that the browser for the LG Octane is an old one and no longer supported by Verizon.    We tried everything we could to download the Opera browser, but since I was totally unable to get Mobile Web to work, couldn't do it.   The only other possible "fix" was to totally reset the phone to factory specs and try it again.   That would mean a lot of work on my part to move anything I didn't want to disappear off the phone, and find a place to forward texts that had to be saved.   Caught our tenants lying about why the rent was late (again), and need that for when I put them back on a lease....  
    Long story short is that unless we try this total reset, which isn't a sure fix, either, anyone who isn't able to access the Mobile Web with the LG Octane will have to change their plan to avoid paying for data that you can't access using any method. 
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  • Open project was canceled or RoboHelp was unable to load database

    I have Robohelp 2002r2 and am creating Robohelp HTML help.
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    Welcome to the forum.
    The message is usually easily dealt with. I haven't checked
    the article as you didn't include a link but I'm guessing it
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    What is more worrying is that you cannot create a new
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    Have you tried opening one of the supplied sample files?
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  • Project Error: Open project was canceled or RoboHelp was unable to load database

    Hi,
    I checked an HTMLHelp project out of SourceOff Site (SOS),
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    Welcome to the forum.
    The message is usually easily dealt with. I haven't checked
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