Open Service PO's

Dear All,
I have created a Service PO and partial qty services done.
I want to close this PO and how should be done.
I want to see the open PO report where this PO should not appear.
Please advice.
Regards

Hi,
Delivery completed indicators is for Material PO only not for services.
For material PO, works fine.When i see in ME2N, the remaining qty not get appeared.
Whereas for Service PO, i am not getting the result in ME2N for open service PO.
Please advice.
Regards

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Failed to open service OracleDEV102TNSListener , error 1060

Dear Consultants,
I have been trying to install ECC6 , Oracle on Windows 2003, and my Hardware is RAM --2 GB
HDD -- 300GB
I am having intel duo core processor and iam using Gigabyte motherboard,Intel chipset.
My Installations stops at Import_Abap phase, following are the logs ,
ERROR 2007-03-10 04:47:46
CJS-30022 Program 'Migration Monitor' exits with error code 103. For details see log file(s) import_monitor.java.log, import_monitor.log.
ERROR 2007-03-10 04:47:47
FCO-00011 The step runMigrationMonitor with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|9|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|runMigrationMonitor was executed with status ERROR .
INFO 2007-03-10 05:03:18
An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|9|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|runMigrationMonitor".
I have set the all the Environment variables , i run r3trans -d and the result is
C:\Documents and Settings\devadm>r3trans -d
This is r3trans version 6.13 (release 700 - 20.02.06 - 16:15:00).
unicode enabled version
2EETW169 no connect possible: "connect failed with DBLI_RC_LOAD_LIB_FAILED."
r3trans finished (0012).
I also run r3trans -x and the result is.
4 ETW000 [dbsloci. ,00000] *** ERROR => CONNECT failed with sql error '12541'
4 ETW000 21 1.098448
4 ETW000 [dev trc ,00000] Try to connect with default password 142 1.098590
4 ETW000 [dev trc ,00000] Connecting as SAPSR3/<pwd>@DEV on connection 0 (nls_hdl 0) ... (dbsl 700 240106)
4 ETW000 22 1.098612
4 ETW000 [dev trc ,00000] Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch
4 ETW000 23 1.098635
4 ETW000 [dev trc ,00000] 0 UTF8 1 0244CF08 0245243C 02451CC4
4 ETW000 24 1.098659
4 ETW000 [dev trc ,00000] server_detach(con_hdl=0,stale=0,svrhp=02463484) 14 1.098673
4 ETW000 [dev trc ,00000] Detaching from DB Server (con_hdl=0,svchp=02451C10,srvhp=02463484)
4 ETW000 19 1.098692
4 ETW000 [dev trc ,00000] Deallocating server context handle 02463484 16 1.098708
4 ETW000 [dev trc ,00000] Allocating server context handle 15 1.098723
4 ETW000 [dev trc ,00000] Attaching to DB Server DEV (con_hdl=0,svchp=02451C10,svrhp=02463484)
4 ETW000 29 1.098752
4 ETW000 [dev trc ,00000] Tue Mar 13 04:38:09 2007 1093335 2.192087
4 ETW000 [dboci.c ,00000] *** ERROR => OCI-call 'OCIServerAttach' failed: rc = 12541
4 ETW000 19 2.192106
4 ETW000 [dbsloci. ,00000] *** ERROR => CONNECT failed with sql error '12541'
4 ETW000 19 2.192125
4 ETW000 [dblink ,00431] ***LOG BY2=>sql error 12541 performing CON [dblink#3 @ 431]
4 ETW000 176 2.192301
4 ETW000 [dblink ,00431] ***LOG BY0=>ORA-12541: TNS:no listener [dblink#3 @ 431]
4 ETW000 19 2.192320
2EETW169 no connect possible: "DBMS = ORACLE --- dbs_ora_tnsname = 'DEV'"
Event Viewer result is
----
Faulting application isqlplussvc.exe, version 1.0.7.0, faulting module msvcrt.dll, version 7.0.3790.0, fault address 0x0003113b.
finally in SAPINST logs i could see

Starting tnslsnr: please wait...
Failed to open service <OracleDEV102TNSListener>, error 1060.
TNSLSNR for 32-bit Windows: Version 10.2.0.1.0 - Production
System parameter file is C:\oracle\DEV\102\network\admin\listener.ora
Log messages written to C:\oracle\DEV\102\network\log\listener.log
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=
.\pipe\DEV.WORLDipc)))
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=
.\pipe\DEVipc)))
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=DEV)(PORT=1527)))
Connecting to (ADDRESS=(PROTOCOL=IPC)(KEY=DEV.WORLD))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for 32-bit Windows: Version 10.2.0.1.0 - Production
Start Date 10-MAR-2007 01:29:29
Uptime 0 days 0 hr. 0 min. 3 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File C:\oracle\DEV\102\network\admin\listener.ora
Listener Log File C:\oracle\DEV\102\network\log\listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=
.\pipe\DEV.WORLDipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=
.\pipe\DEVipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=DEV)(PORT=1527)))
Services Summary...
Service "DEV" has 1 instance(s).
Instance "DEV", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully
Please suggest for the possible workaround, as you can see i have tried everything.
Regards,

Dear Umesh,
I have triggered the Installation again, still the problem remains unresolved,
PLEASE CONFIRM THAT I AM USING INTEL CORE DUO PROCESSOR , does it have any dependcies or prerequisites.
pasting the last few lines of logs of SAPAPPL1_15, where i got the error in ABAP IMPORT.
DbSl Trace: ORA-4031 occurred when executing SQL statement (parse error offset=0)
(DB) ERROR: DDL statement failed
(CREATE UNIQUE INDEX "VDBEPI_EU~0" ON "VDBEPI_EU" ( "MANDT", "BUKRS", "RBELKPFD", "RPOSNR" ) TABLESPACE PSAPSR3 STORAGE (INITIAL 16384 NEXT 0000002560K MINEXTENTS 0000000001 MAXEXTENTS 2147483645 PCTINCREASE 0 ) )
DbSlExecute: rc = 99
(SQL error 4031)
error message returned by DbSl:
ORA-04031: unable to allocate 40 bytes of shared memory ("shared pool","CREATE UNIQUE INDEX "VDBEPI_...","Typecheck","qcsqlpath: qcsAddSqlPath")
(DB) INFO: disconnected from DB
E:\usr\sap\NAJ\SYS\exe\uc\NTI386\R3load.exe: job finished with 1 error(s)
E:\usr\sap\NAJ\SYS\exe\uc\NTI386\R3load.exe: END OF LOG: 20070517090126
===================================================
IMPORT_MONITOR.JAVA logs.
Import Monitor jobs: running 2, waiting 35, completed 34, failed 1, total 72.
Loading of 'SAPAPPL1_15' import package: ERROR
Import Monitor jobs: running 1, waiting 35, completed 34, failed 2, total 72.
Loading of 'SAPAPPL2_5' import package: ERROR
Import Monitor jobs: running 0, waiting 35, completed 34, failed 3, total 72.
Import Monitor jobs: running 1, waiting 34, completed 34, failed 3, total 72.
Import Monitor jobs: running 2, waiting 33, completed 34, failed 3, total 72.
Import Monitor jobs: running 3, waiting 32, completed 34, failed 3, total 72.
Loading of 'D021T' import package: OK
Import Monitor jobs: running 2, waiting 32, completed 35, failed 3, total 72.
Import Monitor jobs: running 3, waiting 31, completed 35, failed 3, total 72.
Loading of 'SAPAPPL1_12' import package: OK
Import Monitor jobs: running 2, waiting 31, completed 36, failed 3, total 72.
Import Monitor jobs: running 3, waiting 30, completed 36, failed 3, total 72.
Loading of 'SAPSSEXC_4' import package: OK
Import Monitor jobs: running 2, waiting 30, completed 37, failed 3, total 72.
Import Monitor jobs: running 3, waiting 29, completed 37, failed 3, total 72.
Loading of 'SAPSSEXC_6' import package: OK
Import Monitor jobs: running 2, waiting 29, completed 38, failed 3, total 72.
Regards,

Open Service Orders

On December 31st the client would have open service orders in old company code.
We wish to transfer these service orders to a new company code.
How to calculate WIP and post balances to WBS in the service orders in new company code.
Getting lost! Any help?
Reg

Hi,
You have to define Alert modeler and assign it to your webclient profile. After confirming an account alerts agents to existing documents, which the system finds in the interaction record. This alert contains a link, which agents can use to navigate directly to the existing documents.
Reward points if helpful.
Shridhar

LSMW for open notifications,open sales order & open service order

Hi Gurus,
Can anyone please tell me how to go about writing LSMW's for open notifications,open sales order & open service order.
This is for service processing in CS ,where has the scenario is
Create Notification (IW51) --> create Sales Order(Multiple Line Items) ( VA02) --> Create Service Order ( IW32)
Service order is automatically (Item Proposal) generated w.r.t Sales Order (multiple line items)
How to I do the recording for transactions in such a scenario.
Please suggest!
Thanks!
Vinod

you can use the below LSMW IDOC method
SALESORDER_CREATEFROMDAT2       Sales order: Create Sales Order
SERVICENOTIFICATION_CREATEFROM Create service notification
SERVICE_CREATE                  Creation of a Service Master Record
CARNOT                          Delivery: Shipping notification
DESADT                          Shipping notification
DESADV                          Delivery: Shipping notification
INOTIF                          Notifications
INTUPD                          Notification Status Update
ISU_ADVICE                      IS-U Deregulation: Notification
ISU_CHANGE_REQUEST              IS-U: Notification of Change to
ISU_MAINT_SO                    IS-U Dereg.: Notification of Dev
ISU_REMITTANCE_ADVICE           Transfer Notification

Open Service PO

Hi
Could anyone suggest how to take open service PO ? any reort or table available to download? Is PO closed indicator for service PO available? Kindly suggest
Regards
Arvind

Hi
Goto Tcode ME2N.
Tool bar - Edit - Dynamic selections select
Purchasing Document item - Goods receipt "No"
Then item category "D"
Then execute.
It will show the open service PO.
Regards,
Raman

Open service transactions in ICWeb

Hi all
I have a scenario that an IC Agent needs to open 2 Service transactions for the same Account at the same time.
For Example: a contact person is called and wants to Open Service Order for 2 products. The classification is different and so the other data.
Does the ICweb Client give a Solution for this scenario?
Thanks for your reply!

Hi
You Should use business transaction profile that have Interaction record and then DEPENDENT transaction your service order.
if you do not want the users to see the IR you first implement the status profile to default "closed" and do not show it on the navigation bar.
Now after confirm
one Service Order is open.
if you want to open another Service Order you should press "NEW" button and new service order is opened.
when you press END
2 Service Order is Opened & 1 IR.
If you confirm Account and do not navigate to Service Order 1 IR will save when you press END.
The logic is that all incoming call will save.
I create Z incoming call with status profile that have "closed" default.
Merav

Unable to open service BOE120 TOMCAT and Unable to STOP severs in CCM

Hi Everyone,
i have installed business object Edge series 3.0 in windows 2008 server standard edition. I also installed crystal 2008, xcelsius engage 2008 , live office, SAP GUI 7.10. I did not installed SAP Integration yet. The installation has done in 'D-drive' instead of 'C-drive'. The installation has been done successfully for above products.
Now i am facing two problems.
In CCM, both TOMCAT and SIA are in running state.
1. when i try to open tomcat configuration, i am getting an error as below
' Unable to open service BOE120 TOMCAT'
2. In CCM, when try to stop the TOMCAT or SIA, system showing an error
'Unable to stop the service, Access Denied'.
But when i go to windows services, there i can able to stop tomcat.
What could be the reasons for above error? Wait for your reply.
Thank you all in advance

Hi,
when you want to stop the services via ccm are you logged in as a user with local administrator rights ?
Regards
-Seb.

Open Service Connection to Enterprise Portal system from Solution Manager

Hi All,
We are getting below error, when we tried to Enable/Open Service Connection ( DSWP -> Solution Landscape ->Service Connection) to Enterprise Portal system.
Here we selected the row Connection -> R/3 support and Connection tab -> open/change connection and clicked on SUBMIT. The we got below short dump.
Runtime Errors         UNCAUGHT_EXCEPTION
Exception              CX_WD_CONTEXT
Short text
    An exception occurred that was not caught.
What happened?
    The exception 'CX_WD_CONTEXT' was raised, but it was not caught anywhere along the call hierarchy.
    Since exceptions represent error situations and this error was not adequately responded to, the running ABAP program
     'CL_WDR_CONTEXT_NODE===========CP' has to be
    terminated.
What can you do?
    Note down which actions and inputs caused the error.
    To process the problem further, contact you SAP system
    administrator.
    Using Transaction ST22 for ABAP Dump Analysis, you can look
    at and manage termination messages, and you can also
    keep them for a long time.
Error analysis:
    An exception occurred which is explained in detail below.
    The exception, which is assigned to class 'CX_WD_CONTEXT', was not caught and
    therefore caused a runtime error.
    The reason for the exception is:
    The node does not contain any elements. COMPONENTCONTROLLER.1.SYSTEMS.1.CLIENTS
How to correct the error:
    If the error occures in a non-modified SAP program, you may be able to find an interim solution in an SAP Note.
    If you have access to SAP Notes, carry out a search with the following keywords:
    "UNCAUGHT_EXCEPTION" "CX_WD_CONTEXT"
    "CL_WDR_CONTEXT_NODE===========CP" or "CL_WDR_CONTEXT_NODE===========CM00R"
    "_RAISE_ELEMENT_NOT_FOUND"
SMSY configuration ( logical component assignmnet) is alredy done. Is it required to do any other settings. SMD ( Solution Manager Diagnostics ) settings are not done. Is this required?
We are able to enable/open Service Connection open to ABAP system . Only for Java system we are getting error.
Please help me on this.
Thanks..
Preethish

Hi,
note 1081895 should solve this. Otherwise please create a ticket.
Regards
Andreas

Lync Server 2013 Standard Deployment: Cannot Open Service Control Manager...

Hi
thanks for any advice.I've just install Lync 2013 Standard as the steps in Technet,When I publish the topology,meet the error as listed.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.XdsDatabase'****
Initializing DbSetupBase
Parsing parameters...
Found Parameter: SqlServer Value lync2012ek.ek2012.net\rtc.
Found Parameter: SqlFilePath Value C:\Program Files\Common Files\Microsoft Lync Server 2013\DbSetup.
Found Parameter: Publisheracct Value EK2012\RTCUniversalServerAdmins.
Found Parameter: Replicatoracct Value EK2012\RTCUniversalConfigReplicator.
Found Parameter: Consumeracct EK2012\RTCUniversalReadOnlyAdmins.
Found Parameter: Role Value master.
Trying to connect to Sql Server lync2012ek.ek2012.net\rtc. using windows authentication...
Exception Stack:
Type: System.InvalidOperationException, Message: Cannot open Service Control Manager on computer 'lync2012ek.ek2012.net'. This operation might require other privileges.
Type: System.ComponentModel.Win32Exception, Message: Access is denied.
best regards,
George
George Guo

please verify your computer name while you creating FQDN pool FQDN of Server name
example
computer name
is server1
domain name is abc.ae
so,
your FQDN pool name will be server1.abc.ae
problem solved :)

OPMD Install failed to open service control manager

Hi
I have an oracle 10.2.0.5 RAC installation on windows 2008R2 and I am encountering error when trying to install opmd-install
I received the error OPMD Install failed to open service control manager

Hi,
It seemed the issue was resolved by installing the Agent manually. Since the subdomains are fully trusted, there is no need to install Gateway or Management Server in each subdomains. After installing the agents, the alerts can be received on domain.
Deploying Agents Across Multiple Domains
http://technet.microsoft.com/en-us/library/cc179947.aspx
Niki Han
TechNet Community Support

Trigger alert for open service orders

Hi,
We are using CRM 7.0. We have a need where we wan to trigger an alert on BP confirm to say " <customer name> has <#> open service orders". This alert should only be triggered if the customer has at least one open service orders.
Thanks
Dan

Hello Dan,
This process is descibed also in the RKT material for CRM 7.0, but here is a quick overview of the main steps:
Create an alert in the Alert Editor that contains the attribute Fact Base - Service Order/Ticket ID, which will show up in the alert editor as [FACTBASE$BT_CURR_OBJ_ID]. At runtime this attribute will be replaced by the ID of the actual open service ticket. Make sure that you also specify the navigation object: type/action BT116_SRVTK:B (Service Ticket:Display).
Then create a rule in the Rule Modeler using context Intent-Driven Interaction. You would have a condition like, "If current event = BP Confirmed" and an action Trigger Alert, with the ID of your alert above in the parameter.
One alert will then show up for each open service ticket/order. If there are no open tickets/orders for that customer, no alert will be triggered. Clicking on any alert will navigate to that specifc order/ticket mentioned in the alert.
Best regards,
John

Open Service Order - Template

Dear Friends,
I need to upload few open service orders hence could you please let me know where to search for some Migration templates [Excel file] which I can use to input all the service order data and later upload the same.
Thanks & Regards
Prasad Subramanya

Hi,
Create your own LSMW / BDC that will give an Excel Template.
Babu

Reg alert for open service orders

Hi,
When a call agent confirms an account in ICWC, if there are any open service orders with the account an alert should appear with the open Service Order number.
regards,
Sarat.

Hi,
You have to define Alert modeler and assign it to your webclient profile. After confirming an account alerts agents to existing documents, which the system finds in the interaction record. This alert contains a link, which agents can use to navigate directly to the existing documents.
Reward points if helpful.
Shridhar

Closing Open Service PO's

Hi,
We need close more than 2000 open Service PO's.In service PO there will be not delivery completed indicator.
Please advice how to close open service PO's.
Regards,
Praveen

Hi,
Set Final entry indicator (If you set the Final entry indicator , no further services can be entered against the
relevant purchase order) in your Service Entry Sheet.
Delivery complete indicator is not occur in service order, so you can do this.
You have to set deletion flag in service order line item.
You can do this with ME22N and for multiple service order you can do this with MEMASSPO transaction code.
Regards,
Mahesh Wagh

Report for Open Service Items

Dear all ,
I want a report , that shows only the items open for GR in service POs .
I am using ME2S right now .
Here I want to filter the items ON THE BASIS OF TRAFFIOC LIGHTS.
How can this be done ??
Regards
Anis

Check with T-code MSRV6

Open Service PO's

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