Opendoc issues

I created a URL iview with the following details:
http://<server>:8080/OpenDocument/opendoc/openDocument.jsp?iDocID=1059&sOutputFormat=P
When I use my PC, I can access it without any issues after inputting username and password. When using another PC, It redirects to the following URL:
http://<server>:8080/PlatformServices/service/app/error.do
An error has occurred: An error occured while trying to view the document
Is there a reason why is that happening? Also is there a way I can pass a service user (e.g. crystal) to be the default login to be used in connecting to the mentioned URL iview from EP?

Hi Ken,
The post you're referring to talks about a misdeclaration of parameter iDocID which in our case, it is defined correctly. As for the other suggestion:
Also try and see if you can execute the OpenDoc URL directly via Internet Explorer. Lastly, make sure the hostname is recognisable with your other PC. Use IP address as a test instead.
Using my PC, I can access OpenDoc URL via IE without issues. Using the test PC, I can't access it. I can verify though that the test PC can ping and connect to hostname and IP without issues. I can even login to InfoView from test PC so I see no issues with the connection from test PC to CMS server. The only one with issues is the OpenDoc which is really weird. Will appreciate if someone has an idea on this and how to solve or at least what to check.

Similar Messages

OPENDOC Issue

Hi Friends,
I am calling a WEBI Report through Xcelsius where I am using OPENDOC method. Currently I am having only one query filter in my WEBI Report and hence I am passing only one parameter from Xcelsius to WEBI.
The syntax I am following is :
http:/<serverid>:<port>/OpenDocument/opendoc/openDocument.jsp?iDocID=97006&sRefresh=Y&IsSLOCATION:=USA
where LOCATION is my webi parameter ID and USA is its value from Xcelsius to WEBI
When I am doing so, WEBI report is getting executed but its stopping on query prompt window where it is asking the entry for location which is my parameter. I have to give a manual input and then output is obtained. It means that it is not accepting the parameter I am passing from Xcelsius.
Please guide me where I am going wrong. Is there any setting to be made in WEBI also? Is there something to be modified to the URL syntax I am using?
Thanks,
Gaurav

Hi Gaurav,
You haven't mentioned which version of BO you are using, any how i have provided the syntax for both R2 and 3.X
The u201COpenDocumentu201D syntax has changed in XI 3.0 and 3.1 for linking to BOE report objects. The architecture in XI R2 had previously required a URL similar to the following:
XI R2 URL:
http://<Server-name>:<port no>/businessobjects/enterprise115/desktoplaunch/jsp/openAnalytic.jsp?DocumentName=Company+Info&RepositoryType=C&RepositoryName=CompanyInfo&DocumentExt=wid&mode=full&nbPrompts=1&State=GA
XI 3.x no longer goes through desktoplaunch or uses openAnalytic.jsp to link to an object. Instead, openDocument.jsp is used u2013 similar to the following:
Example XI 3.x URL:
http://<Server-name>:<port no>/OpenDocument/opendoc/openDocument.jsp?sPath=%5bDocument%5d&sType=wid&sRefresh=Y&sDocName=Company+Data&mode=full&nbPrompts=1&lsSYear=
Remember that when saving the Web Intelligence report, be sure to check the Refresh on Open check box.
Let me know if you require more information.
Regards,
AnjaniKumar C.A.

App.openDoc issue

In prior versions of Acrobat, calling "app.openDoc({cPath:pathToPDF, bHidden:false})" would open the desired document in Acrobat with all tools available. However, in Acrobat X, the first time I call this method Acrobat opens with a menu bar, but only a subset of the tools. Form tools are completely unavailable and can't be accessed unless I close Acrobat and re-open the document manually. The second time I call the method Acrobat opens with no menu bar at all. I don't understand why the behavior is different from one call to another or why the tools are limited. Is there a work-around for this problem? Also, I noticed the same behavior when launching documents inside a browser window. Any insight is appreciated.

That sounded like a reasonable assumption, however in Read mode you have no tool/menu bars. When the document opens, I actually have a menu bar (the first time I call the method), but "Tools" is missing and can't be added back. I can press control+H to enter and exit reading mode, but the Tools are still not available.

Issue while opening webi reports using OpenDoc url in Chrome browser

Hi
We are in SAP BI4.0 SP7. We are facing weird issue while opening the webi report via OpenDoc url in chrome. we are facing the below issue only in chrome and it works perfectly in IE and Firefox.
For the first time the report gets opened properly(when a session is created). If we try to open the same report from the same machine in a different browser tab, report gets opened up without any Tables\charts. We could see only a blank page with just the Report Tab name at the bottom. If we do refresh on the page, the report opens up correctly. We have checked for packet drops and there is no such thing. Is there any setting that we should make to resolve this. Your help is appreciated.
thanks
Gokul

Hello Gokul,
first thing is to check is if your chrome version is supported by your current BO version as specified in the PAM (is it?). If the chrome version is supported, and you still have an issue, then you can check with a sap support engineer.
best regards,
Victor

Open document issue using Xcelsius WIH 00013

All,
I have Open Document that behaves correctly when I copy and paste it into address bar of a browser. It also works fine when I try to connect from one Webi report to another (so far so good). But when I use the link in Xcelsius, via a URL component, I get the following message:
Invalid Session: Please close your browser and logon again. (WIH 00013)
Previous posts on forumtopics.com suggests that this is a Tomcat time out issue. However, other open document calls from other Xcelsius dashboards with open document work without issue. Has anyone seen this before? I have included the hyperlink text. Please note long prompt text is courtesy of a BEx query in BW .
http://<web server>:8080/OpenDocument/opendoc/openDocument.jsp?iDocID=8547&lsSCompany%20Code%20(Single%20Value%20Entry%2C%20Required)=1000&lsSCurrent%20Fiscal%20Year%20(Single%20Value%20Entry%2C%20Mandatory)=2009&lsSFinancial%20statement%20version=cddFinancialStatements&lsSPosting%20Period%20(Single%20Value%20Entry%2C%20Mandatory)=003&lsSaccount=cdd+21
Thanks,
Steve

The same settings in the infoviewapp web.xml must be applied on the opendocument web.xml. Also you must be on XI 3.1 FP1 or higher. There is currently an Edge issue being investigated.
Regards,
Tim

Encode & in Opendoc link to open a webi report

Hello,
We are trying to launch a webi reports from a dashboard and we are using URL (opendoc command)
One of the parameters is called the company name which has an & sign eg ( ABC & Associates).
When we try to run the webi report it never populates the data because of the name containng an &. We did try to convert the & to a %26. However this resulted in Xcelsius converting our % sign to a %25 giving us a final value of a %2526.
Is there a function available to encode the URL to solve this issue
AP

Hi,
Are you using Xcelsius 2008? Then the URL will be encoded automatically.
If you are using Xcelsius 4.5, then you will have to write a simple jsp (using java.net.URLEncoder.encode), and then use "XML data" data connectivity to connect to this jsp.
Hope this helps,
Bobby

ERROR : OpenDoc CR to PDF - File is too large for attachment.

We are getting the following error in 3.1 using an OpenDoc call when we call a large Crystal Report to PDF format...
Error : 52cf6f8f4bbb6d3.pdf File is too large for attachment.
It runs OK from BOE when given parameters that returned 44 pages. (PDF = 139 KB)
We get the error on a parameter-set that returns 174 pages when run via CR Desktop or as a SCHEDULED Instance. (PDF = 446 KB).
Client application can't use the SDKs to SCHEDULE Instances - only configured for OpenDoc calls.....
The BOE server is running on SOLARIS - and it's is a 2 Server CMS-Cluster.
The problem is SPORADIC, so I am thinking the issue is related to a specific setting on one of the servers.
Any thoughts on where to start looking...?

Problem is _not _with the number of Rows returned - it is an issue with the size of the PDF file that it is trying to move.
Found a possible WINDOWS solution on BOB - need to find if there is an equivalent for SOLARIS...
Check the dsws.properties on web server D:\Program Files\Business Objects\Tomcat55\webapps\dswsbobje\WEB-INF\classes
See if you can change any parameter to remove size limitation.
#Security measure to limit total upload file size
maximumUploadFileSize = 10485760

Parameter Value passing issue to Web i report from Design Studio APP

Hi all,
I am trying to pass values to 2 parameters in a web I report called DIM1_REPORT and DIM2_REPORT. The values with space for example, Computer Sciences Corporation is getting passed as Computer\Sciences\Corporation Looks like the space is getting replaced with \ and as the values doesn't match the database values, no results are being retrieved. I tried using Convert.urlEncode function as well. But no luck still having same issue. Below is the URL,
"http://servername:8080/BOE/OpenDocument/opendoc/openDocument.jsp?sIDType=CUID&iDocID=AWD5NloJ4rVKoi2Y8m89GY0"+
"&lsMDIM1_REPORT=" + GLOBAL_SCRIPTS_1.DIM1_FILTER_SCRIPT() +
"&lsMDIM2_REPORT=" + GLOBAL_SCRIPTS_1.DIM2_FILTER_SCRIPT()
Has any one faced this issue and have a solution for this? Appreciate any help on this
Thanks
Nithin

Hi Mustafa,
Thanks for the response.
I tried to replace the \ with %20 using the following code
Convert.replaceAll(GLOBAL_SCRIPTS_1.DIM1_FILTER_SCRIPT(), "\ ", "%20");
But getting error in the script editor saying
I think \ is causing this issue. If I use any other character other than \ in search expression its not throwing any error in script editor. Any idea is \ considered as delimiter/break in design studio?
Any other way to fix this issue in design studio?
Thanks,
Nithin

Single Sign On (SSO) Issue

We are running Business Objects Enterprise XI 3.1, SP2 (BOBJ) in a Windows environment and have implemented single sign on for Windows AD. Randomly single sign on does not work for some of our users when either accessing InfoView or when executing a WebI report via an OpenDocument call. These users can log into InfoView using the Windows ID and Password manually. The users also have the u201CEnable Integrated Windows Authenticationu201D option checked in IE.
We have checked the InfoViewApp web.xml and OpenDocument web.xml settings and everything appears to be setup correctly for using sso and vintela (per SAP Note 1251945). Required SPN entries appear to have been made. The maxHttpHeaderSize setting in the Tomcat server.xml is set to 16384. We do tend to make substantial use of Windows AD Groups within our security model.
When the users are unable to login via sso, here is the error stack that appears in the Tomcat stdout.log:
SEVERE: Servlet.service() for servlet action threw exception
java.lang.IllegalStateException
     at org.apache.catalina.connector.ResponseFacade.sendError(ResponseFacade.java:418)
     at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:117)
     at com.businessobjects.sdk.credential.WrappedServletResponse.sendError(WrappedServletResponse.java:30)
     at com.wedgetail.idm.sso.AbstractAuthenticator.setUnauthorizedResponse(AbstractAuthenticator.java:1328)
     at com.wedgetail.idm.sso.MechChecker.authenticate(MechChecker.java:144)
     at com.wedgetail.idm.sso.AbstractAuthenticator.authenticate(AbstractAuthenticator.java:1060)
     at com.wedgetail.idm.sso.AbstractAuthenticator.authenticateServiceTicket(AbstractAuthenticator.java:998)
     at com.wedgetail.idm.sso.AbstractAuthenticator.checkAuthentication(AbstractAuthenticator.java:953)
     at com.wedgetail.idm.sso.AuthFilter.doFilter(AuthFilter.java:122)
     at com.businessobjects.sdk.credential.WrappedResponseAuthFilter.doFilter(WrappedResponseAuthFilter.java:66)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
     at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
     at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
     at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
     at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
     at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
     at java.lang.Thread.run(Thread.java:595)
Before we go about installing SP3 in an effort to resolve the problem, can anyone look at the above error stack and tell us what might be going on here? Would the above error stack be consistent with an Httpheader getting truncated?
Thanks in advance for your help.
Wendell Giedeman

That error is part of a logging bug and not related to your issue. If SSO is working consistently from infoview then it probably is not a web.xml setting either. The most common problems with opendoc have been related to sessions. Are the users using a new IE window or possibly one that had previous documents open? If it is the session issue then SP3 may help as some work has been done in that area. If you are sure the users are using new IE windows for the opendoc calls then more troubleshooting may be required to identify the problem.
Regards,
Tim

Webi report part(include Opendoc Link) ondesktop did not work in BI Widgets

My customer followed <BI Widgets User Guide>(XI3.1) to create a webi report part(include Opendoc Link) onto desktop.
Page 26:
To convert Report Part into a Widget ,drag and drop the Report Part from the Web Intelligence Viewer onto the desktop.
As a widget, the Report Part will include the following BI Widgets features:
- Automatic refresh
- User controlled size and positioning
- Saved display and data context state
- Optional setting as the top application window
- Full XI R3 security
- Web Intelligence opendoc links to detailed reports.
But it can not be clicked(hyperlink did not work).
My customer follow the SAP Note 1244968 to create again, it still can not be clicked.
For I can't reproduce this issue, could you tell me what's it probably related to?
SAP Note 1244968:
Symptom
Trying to use Hyperlinks in a BI Widget created from a WebIntelligence
report
Environment
XIR3
Workflow
1. Login in Webintelligence
2. Create on efashion a Webintelligence report with the
objects:Year,Sales Revenue
3. In the Edit panel add a column to the table and insert the
variable :=If([State]="DC"; HTMLEncode("http://uk.yahoo.com"); "")
4. In the Properties Display/Display/Read cell content as Hyperlink
5. Run the report and save it
6. Open the Webintelligence report with HTML view and click on the
hyperlink you are redirected to the Yahoo website
7. Log in BI Widget
8. Right click on the right inside icon of BI Widget and click on
Document List Explorer
9. Find the Webintelligence report and double click on it
10. Click on the table and drag and drop it to your desktop
11. The BI Widget gets created
12. Click on the column containing the Hyperlink:nothing happens.
Cause
There is no functionality of using Hyperlinks in a BI Widget created
from a Webintelligence report
Resolution
Enhancement Request ADAPT01119581 has been created
Environment details:
Srerver Environment: OS Version: RedHatEnterpriseLinuxES4.0 update5
Client Environment: OS Version: WindowsXP
Browser: IE6
JRE Version: 1.6.003_
Web & Application Server: Tomcat 5.5.20
Database character: AL32UTF8, JA16SJIS
Connection: native, ODBC, OLEDB
NLS LANG: Japanese Japan.JA16SJIS

Hi Soniya,
These are the steps:
1. Log in into infoview
2. Change the preferences (Click in the Preference button in the main tool bar), in the WebIntelligence section change the Select a default view format: to Interactive.
3. Click OK
4. Open the report where you want to add the hyperlink
5. Right click in the column or cell to add the hyperlink
6. Click Hypelink > New
7. You will see the Create Hypelink window, click Browse the select which report do you want to link
8. Fill in the parameter, prompts, etc.
and that's it, hope it's clear now. If you have any question let me know.

Editing OpenDoc Link

Hie Guys,
I have a OpenDoc link inside a Dashboard/URL button to a Detail Report (Webi). I edited the Detail Report by deleting a predefined filter object from the query panel.
During the migration process to production, a copy of the Detail Report was created in Prod, which contained the changes I had made. Now, this resulted in no changes to the Dashboard as the hyperlink was still pointing to the Original Detail Report. To resolve the issue, the copy of the Detail Report was deleted from production and the Detail Report was remigrated from Test to Production overwriting the Original Detail Report in Prod. But, now when I click on the URL button, I get an error - "Could not find the document". I think it is giving the error because the CUID of the Detail Report has changed now.
Can anyone help me make the necessary changes to the OpenDoc link in the dashboard? I've attached the necessary links below FYI. Thanks.
Updated Detail Report Link - /BOE/OpenDocument/opendoc/openDocument.jsp?sIDType=CUID&iDocID=Abp21Xjwbo9PlAikoMhf_Co
Original Dashboard URL Button OpenDoc -
/BOE/OpenDocument/opendoc/openDocument.jsp?sType=wid&sIDType=CUID&iDocID=AbZfWEmnHFlFvps9a_.LYOE&lsSEnter Fiscal Year:=&lsSEnter Company Direct Name:=Operational Support;Performance Optimization&lsSEnter Unit Plus one:=N&lsSEnter Unit Number:=N&lsSEnter Resource Type:=N&lsSEnter Resource Name:=N

Well I would expect that since the values you are passing are all N
If the prompts that you want to pass to your webi report you have to link the variables to the cells in the dashboard that contains the values.
So let's assume that you got the values in row A1 to A5
/BOE/OpenDocument/opendoc/openDocument.jsp?sType=wid&sIDType=CUID&iDocID=Abp21Xjwbo9PlAikoMhf_Co&lsSEnter Fiscal Year:=A1&lsSEnter Company Direct Name:=Operational Support;Performance Optimization&lsSEnter Unit Plus one:=A2&lsSEnter Unit Number:=A3&lsSEnter Resource Type:=A4&lsSEnter Resource Name:=A5
Cheers,
Josh

Webi with Opendoc and Hierearchy Refresh time

Hi Experts,
A colleague of mine is experiencing some difficulties with her report. She has a WebI report that uses hierarchy and when an
opendoc link is added to the report, it takes around 20 mins to open/refresh. Now, when the link is removed, it takes around 2 mins.
They are using BI 4.0 and BICS for connection.
Would you guys know what could be causing this or if there's any workaround here?
Thanks!
Kind Regards,
Mark

Hi Mark,
Interestingly enough on the same day that you created this thread, another user created a very similar thread, both of you are on BI4.0 SP08 and using a Cost Element hierarchy: http://scn.sap.com/thread/3520474
Are you experiencing this only after applying SP08? Are any of the variables in the child report processed by authorization? You need to start your analysis by removing complexity of the picture, instead of having 6 variables in the child report, try with each one to identify if there is one that is causing the issue.
Best regards,
Victor

Multivalue # Opendoc

Hi All,
I am facing issue with Opendocment. It is displaying # Multivalue. Please help me.
Here is the scenario.
I am displaying as below in the Summary Report.
Customer Code                Customer Last Name          Customer First Name          Customer Type       Net Revenue
23E                                       Raman                              George                              Split                         $ 0.00
DRA                                  Raman                              George                              Split                         $ 0.00
I tried Applying Hyperlink or Opendocument on Customer Code ( 23E, DRA ). But after applying Hyperlink it is displaying as below .
Customer Code                Customer Last Name          Customer First Name          Customer Type       Net Revenue
#MULTIVALUE                      Raman                              George                              Split                         $ 0.00
Please help me out.

Here is the exact scenario.
Report A
Customer Code, Start Date, End Date
Report B
Filters are Customer Code, Start Date, End Date
In Report A , I am linking the Customer Code to Report B.
where I am passing Customer Code, Start Date, End Date.
So when user clicks on Customer code, It passes Customer Code, Start Date, End Date to report B.

Xcelsius 2008 : BO XI SSL ISSUE

Post Author: FLugand
CA Forum: Xcelsius and Live Office
BO XI R2 SP2 with SSL certificate.
We have an issue with IE and the URL button. The URL doesn't load.
https://server:8443/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?sDocName=aTest2008
And it works with Firefox. It also works with IE without SSL on our BOXI server.

Post Author: FLugand
CA Forum: Xcelsius and Live Office
I've changed my response header to :
response.setHeader("Cache-Control","no-store");response.setHeader( "Pragma", "public" );
And it works fine.
My last issue with Xcelsius 2008 is the XML Data variable name resolution. It works with the position of the variable in the XML file but not with their names. In the "Connection Refresh - XML.xlf" from the user guides samples, I've changed the variable name from Range_0 to Dummy and it still works !
Do you know if it will be corrected in the july release ?

Report Refresh Issue coming in 3.1

Hi,
We had BO migration to 3.1 recently from 2.0 and started facing one issue
I am trying to pass parameter 2 date parameter through Hyperlink called through a BO Java SDK but does not want the report to get refreshed but want the prompt screen to show up having these 2 dates to come up.
The below hyperlink was working fine in 2.0 and the prompt screen was coming up fine and we can modify the report dates
to choose another date
/OpenDocument/opendoc/openDocument.jsp?iDocID=234436&sType=wid&sWindow=Same&token=(server address)&sRefresh=Y&lsSStartDate:=01/01/2006 12:00:00 AM&lsSEndDate:=09/29/2010 10:00:00 PM
But when for this hyperlink now in 3.1, the report gets refreshed and prompt window does not come.
I tried to give refresh=N, but still the report refreshs without displaying the prompt screen
Is there some settings changes in the new BO SDK which needs to be done to stop the report to refresh even when we pass the parameters?
Thanks,
Rahul

Hi Rahul,
Which SP is? In 3.1 SP3 sWindow parameter is obsolete, I´m not sure it is your problem, but maybe you can try without sWindow.
Another question:
Do you have any default value in the prompts?
Is it a webi prompt or a universe prompt?
Here you have the OpenDocument reference for 3.1 SP3: http://help.sap.com/businessobject/product_guides/boexir31SP3/en/xi31_sp3_opendocument_en.pdf
Hope that helps.
Regards,
Liliana

Opendoc issues

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