Opened itunes, all my music but bought from store is gone. Help!
I've used Itunes since my old click wheel ipod, haven't connected my ipod to the computer in over a month (still haven't), basically use the program to listen to music while messing around on the computer. Opened it today and all of my music, movies, videos are gone except what I've purchased from the store. Got on yesterday and the cloud symbol was doing something, did that mess up my stuff? I have over 3000 songs, I really don't want to have to re-load everything into itunes.
Purchased music yes. Movies, no
It is important to keep a backup
http://support.apple.com/kb/ht2519
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I moved my itunes library and now when I open itunes all my music lisitngs are gone
Help...I wanted the other account on my computer (pc) to be able to listen to my itunes library. I followed the instructions from Apple,
(I thought correctly) and when I open itunes on my account all the songs are gone. Its as if I never had an itunes libary. When I go to the other account on the computer and open itunes, there is an older version of the library w/ only some songs but when I click on a song, it says it cannot be located. Which is why I tried to move the library in the first place.What process did you use for moving the library?
I have noticed iTunes on rare occasions loses files. Don't know why. Keep back ups. Before updating a backup run a script such as Dougscript List MIAs so you can make sure you aren't deleting your only copy should one get lost from your main drive.
You might want to note that it is a mistake giving away the CDs. When you no longer posess the CD you relinquish the right to keep a copy of the music. Also, as you are finding, you no longer have a backup source for the music. -
My computer crash a while ago and finally got it back. I bought a bunch of songs and movies from Itunes. I want to know if there is any way I can get those songs and movies back without having to pay for them all over agian?
Purchased music yes. Movies, no
It is important to keep a backup
http://support.apple.com/kb/ht2519 -
Many Thanks for any help or guidance.
cheersIf it is a 3G it cannot be updated beyond iOS 4.2.1. If it is a 3GS it can be updated to the current version (5.1.1). If you're not sure which model you have, check this article: http://support.apple.com/kb/HT3939.
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I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?
Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.
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I am not able to download all the album I bought from itune store. The album contains 13 songs but 4 of them would not load up into my ipod. An error code will pop up notified me that "my Ipod cannot convert some of the file" How can I fix that?
Hi there mayway3000,
You may find the troubleshooting steps in the article below helpful.
iPod does not play content purchased from the iTunes Store
http://support.apple.com/kb/TS1510
-Griff W. -
having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?
Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario -
I just bought a new lap-top, installed iTunes and transfered all my music, but iTunes is freezing
Try this Article
http://support.apple.com/kb/TS1717 -
I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks
What format are they in?
What happens when you try?
Have you tried placing a copy in the Automatically add to iTunes folder?
tt2 -
I want to know if I can access all the stuff I bought from iTunes a year ago
All of your "Stuff" should be on your computer. Just sync it to the ipad.
If for some reason you failed to backup your music then:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT203167 I just updated my Iphone, but have lost all my musics I purchased from itunes.
I just updated my iphone, but have lost all my musics I purchased from itunes.
Depending on which country that you are in you might be able to re-download it for free : re-downloading. Otherwise, have you not got a copy of them on your computer and/or on a backup that you can use to re-sync them to the iPhone ?
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HT201272 Will Apple give me all the music I purchased from iTunes for my new computer?
My computer crashed so I bought a new one but my entire music library is gone. And to make matters worse it didn't back up on my external hard drive so I would like to get all the music I purchased from iTunes back on to my new computer. My only thought is I am at the mercy of Apple to get it...am I right? Thank you
Whether or not you'll be able to depends on what country you're in, and whether the music is still available in the iTunes Store.
(77190) -
My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?
If for some reason you failed to maintain a backup copy of your computer ( not good), then you can redownlaod some itunes content in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iTunes will no longer play videos/music videos (bought from the iTunes store) since the last update? (Win7 64bit)
Guys I have the same problem.
Since I installed iTunes 10.5 I can't play any of my music videos downloaded from the iTunes store.
I can play music ok but no videos. I just click on the videos and nothing happens!!
Help..... is there a remedy??? -
Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2
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