Opened premiere and no windows are opening--but the file audio will play as if the video playback window is functioning. I've tried resetting my work space setting several times and it still will not give me any visual. Any idea how to find a way to view

I've even reset my computer a few times and no go.
Where could my editing windows be hiding?

if you have an intel hd graphics: when creating a new project set the renderer to software only. if you have a project open, from the menu, File>Project Settings>General and change the setting there. the "Program Monitor" window will be the one that displays your timeline. if you are on the "editing" workspace, resetting it from the menu should give you the program monitor in the top right corner.

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My time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

my time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

A "clicking noise" is often a sign that a hard drive is malfunctioning. Suggest that you power down the device and take it to an Apple store to have them take a look, or contact Customer Service at Apple for instructions.

Extensions like Ghostery, WOT or AdBlock stop working after two or three times. Restarting the webpage in a new tab the extensions will work again for several times and then stop again. Has anybody an explanation or a workaround for this bug in Safari 5?

Extensions like Ghostery, WOT or AdBlock stop working after two or three times. Restarting the webpage in a new tab the extensions will work again for several times and then stop again. Has anybody an explanation or a workaround for this bug in Safari 5?

Remove the extensions, redownload Safari, reload the extensions.
http://www.apple.com/safari/download/
And if you really want a better experience, use Firefox, tons more choices and possibilities there.
Firefox's "NoScript" will block the Trojan going around on websites. Best web security you can get.
https://addons.mozilla.org/en-US/firefox/addon/noscript/
Ghostery, Ad Block Plus and thousands of add-ons more have originated on Firefox.

I can open Firefox v4.0b4 no problem, and I can bring up links that are on the google page and pages that are bookmarked, but when I enter a web address in the address bar and either hit "enter" or click on the blue arrow nothing happens.

I have an Apple Powerbook G4 with Mac OS X v10.5.8. I downloaded the new Firefox to replace an older version (v2.0, I think). When I try to go to websites via the address bar, I don't get any errors and nothing appears to be loading.

Try to create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT201272 I have a bunch of songs that show up under purchased and say they are downloaded but when I try to play them in my itunes it says they can't be located. How do I get them back so they work?

I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?

Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

I have tried to install trial of AI several times and the install fails. I have Mac 10.9.2 so not sure why its not installing. Please help.

Cant's install Adobe Illustrator. Can anyone help?

Hi, Thanks Ned. I click on the 'try now' or install icon and then the download begins. When it gets to about 50% installed it stops and says, install fail then try again. I try again and again, but each time its stops at about the 50% point.

HT201413 ? I have an iPad 3 and it just keeps power cycling. I have tried to restore it with iTunes several times and it keeps coming up with Error 9. Loss of USB connection. I have tried different cables and ports and it wont come back to life.

Can't seem to figure this out on my own. My apple store is 90 minites away and I would like to not burn up a weekend traveling to the store just to have it sent away. Any ideas what I can do to get my iPad3 from power cycling. I am up to date on all software updates.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndiws 7 system and use a Intel core processor. I have restarted several times and still ge this

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndows 7 system and use a Intel core processor. I have restarted several times and still ge this error. I have also tried to reinstall firefox and get the same error
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; InfoPath.2; .NET4.0C; AskTbUT2V5/5.8.0.12304)

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

HT204382 I have .avi file, so I downloaded and installed Flip4Mac program. But this file is still not opened.

I have .avi file, so I downloaded and installed Flip4Mac program. But this file is still not opened.
Please, help me. Thank you

GraceLee wrote:
It works!! It works!!
Thank you. Thank you very much^^
best wishes,
GraceLee
You are welcome
Happy Computing
Pete

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

Firefox keeps opening tabs on it's own whether I am on-line or not. I have reset several times and there are no pipe characters in the home page address.

Firefox keeps opening tabs whether I am on-line or not. These are often games pages, but not always. I have reset several times and there are no pipe characters in the home page address. This is not the first time this has happened. The first time was a couple of months ago and a reset cured the problem, but this time it does not. How can I stop this occurring?

'''''If this can happen with Firefox completely closed:'''''
Some malware simply launches pages in your default browser from outside Firefox. Definitely scan for malware using some of the tools listed in our support article: [[Troubleshoot Firefox issues caused by malware]].
There might be an additional step:
Last year, many users reported advertising tabs opening randomly, sometimes even when Firefox was closed. It turned out that a program had created scheduled tasks to open those pages at certain times of day.
You can check the Windows Task Scheduler:
* Windows XP: Start button > [All] Programs > Accessories> System Tools > Scheduled Tasks
* Windows Vista/7: Start button > Control Panel > System and Security > Administrative Tools > Task Scheduler
* Windows 8: ?? You might try the charms bar search box if you don't find it in the control panel.
* Past threads on the "dsite" problem:
** [https://support.mozilla.org/questions/967667 How can I keep Firefox from opening a window to website tofushopnews.com]
** [https://support.mozilla.org/questions/965048?page=2#answer-461509 How do I get rid of sponsorship tabs that open automatically?]

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Y

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Yosemite. Please help!

Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.

I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file

I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file me be open in another application."Please help I really need to get this file open.

Since you've shown us the folder contents it's a good bet it isn't in use (no lock file). And it doesn't look like the file is mis-named as there doesn't seem to be anything else there that would be the .indd file (but just in case, open it in TextEdit and paste the first few lines here so we can see what the file header says), so the most likely case is the file is damaged. Is that on a removable device of some sort?
You can try the tool at Repair corrupt InDesign Adobe files on Mac OS X or send me a link to the file by private message and I'll try the recovery tool I have for Windows.

Indesign CS3, 5 and 5.5 are installed, but only CS3 will open

Indesign CS3, 5 and 5.5 are installed, but only CS3 will open. CS 5 and 5.5 versions seem to be opening but then "quit unexpectedly." Any ideas on how to get 5.5 to open and to be default version? Thanks!

OS 10.6.8, we are in a college marketing office, and another in the office has the same setup, also with the 3 versions of InDesign. He's not having this problem. This has been a problem on this iMac since 5 and then 5.5 were installed.
What happens is that when you open the applications from the dock or applications folder, 5 and 5.5 seem like they're opening, but then the "quit unexpectedly" message. Here are screen shots: Thanks for any clue to this odd behavior.

Does my desktop come with wireless capability with no need for a separate router needed to be purchased, when airport is opened up belkin wireless is checked and other locations are listed but locked? Does my xfinity unit have one or just a modem? TIA

Does my desktop come with wireless capability with no need for a separate router needed to be purchased, when airport is opened up belkin wireless is checked and other locations are listed but locked? Does my xfinity unit have one or just a modem? TIA

Your iMac does have wireless capability. It does need, however, some wireless network in order to connect to the Internet. It sounds like there are several networks in your area, including one Belkin router that is not encrypted and several other networks that are. I presume that you would know if the Belkin one is yours, and you would have mentioned it. Do not use someone else's network without their permission. In some jurisdictions it is illegal, in others it is merely foolish.
It is impossible to know what Xfinity has given you. Possibly it is only a cable modem, or perhaps it has a router built in. Call them and ask them. If it has a router built in, get them to help you set it up. Note that some tech support people for Internet service providers will resist working with Macs. Be persistent, it is not that different.
If they did not provide a router, you will need to get one. Apple makes the AirPort Extreme base station, the AirPort Express base station and the Time Capsule. Other companies have their own. Be sure you get one that is up to date and has 802.11n capabilities (for the highest speed) and go on from there.
Best of luck.

Opened premiere and no windows are opening--but the file audio will play as if the video playback window is functioning. I've tried resetting my work space setting several times and it still will not give me any visual. Any idea how to find a way to view

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