Opening email attachments with iOS 7

After the latest update, I cannot open PDF or word attachment on my corporate emails.... Help please?

This is a known issue, see this thread:
https://discussions.apple.com/thread/5992793?tstart=0
Try choosing "download full message" at the bottom of the email, if that option is there (it isn't always).  There is no other workaround yet.  Hopefully Apple is working on it.

Similar Messages

  • Opening email attachments with Docs to go

    I can't figure out how to open and view email attachments with Docs to go. Hep!

    save them on your media card
    then open Docs to go
    and select the file.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Open email attachments with Pages?

    Have just recently purchased 2 iMacs and am having a problem with email attachments. iWorks is installed on both machines. In one machine, when an email attachment comes through I can "Command-click" and get an option menu to select the application that will open the attachment- in other words choose Pages rather than TextEdit or Word (if I had it installed).
    On the second computer, all "Word-type" documents are automatically opend by TextEdit. If I "Command-click"

    You are probably not doing anything wrong but sending to persons not having Macs with Pages of the same version. If you are sending to person on PCs or Macs without the right Pages you have to export to Word or Pdf so they can read it.

  • Can no longer open email attachments

    All of a sudden I was unable to open email attachments with my att yahoo account. I was able to open them using Explorer. I tried all the suggestions posted including clearing history, safe mode, and resetting Firefox, to no avail. This problem occurs with all email extensions.

    RNORTH
    ''I solved the problem by doing an uninstall and reinstall of Firefox ''
    Glad that worked for you. <br /> Whilst posters in this thread have the same broad and vague symptom the cause may vary. Reinstalling Firefox may be overkill for this type of problem, and a simple reinstall is often not a very good solution to anything.
    Walter & the sign out solution.<br />Probably a quick and simple trick if it works. The clear cache and site cookies suggestion in the second post of this thread is probably a more reliable method of doing of solving that sort of issue.
    == ''';-)''' ==
    This reminds me of another Forum I was on.
    Threads often had suggested solutions along the lines of
    #Uninstall browser A use browser B, that worked for me
    #Followed by another poster saying uninstall browser B use A
    In fact the thread would be one where clearing cache and cookies would be the preferred solution. Uninstalling a browser and reinstalling a brand new instance of another has a similar effect to clearing cache and cookies, but is nowhere near as convenient.

  • Why can't I open email attachments in pages any more

    I have Pages app on my iPad, but am now unable to open email attachments with that app. the drop down box suggests 'open in books'
    what can I do?

    Reset: hold down the home button along with the power button until you see the Apple, then let go.

  • I can't open email attachments on my ipad that have an arrow on them.  Those with a W open just fine. Also can't open jpeg files-- they also have an arrow on them. Any ideas?

    Hi, I can't open email attachments that have an arrow on them. Attachments with a W (windows) open just fine. I have an ipad 3. Thanks for any ideas.

    Attachments that show as a bold downward pointing arrow in a gray rectangle in a dotted box have not yet been downloaded to your phone (usually because they are large). Tapping such an icon should download the attachment if you are connected to the internet and your mail server is reachable. Once downloaded, they should appear as normal (which would depend on the attachment type).
    This is the "Using iPhone" forum, so I said phone, but the same applies on an iPad.

  • Since I updated to ios 7, I can no longer open email attachments in gmail. Can anybody help?

    since I updated to ios 7, I can no longer open email attachments in gmail. Can anybody help?

    Hi there Leticia25,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Receiver and call audio quality issues
    http://support.apple.com/kb/ts5196
    -Griff W. 

  • Opening email attachments in Word

    Hi
    I want to buy the Curve 8520. I am new to blackberries, so forgive me if this is a stupid question.
    Will i be able to  open email attachments that are word docs? Or will i need to buy a software product to facilitate this?
    I just bought another phone and was told in the shop it would open Word docs - which it doesn't!
    With the blackberry, i don't want to sign up to a contract to then find i can't open Word Docs
    Thanks in advance

    Hi and Welcome to the Forums!
    I cannot say 100% what happens at this moment and with every carrier/reseller, but normally BB's come pre-installed with the Standard Edition of Desktop-To-Go, which includes an app to render Word docs. Check with your seller and see if that app is included.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Opening email attachments created by microsoft

    first week with ibook going smooth but minor problem can't open email attachments created by microsoft word or excel, any suggestions would help

    camryn,
    Since your iBook is new you may have a trial version of Pages and Office 2004. It may have also come with AppleWorks.
    Look in your Applications folder.
    If you have any of these programs control click on the attachment and >open with, Navigate to said program.
    Pages does agood job of opening Word files, AppleWorks is IMHO not so good. I'm not sure about the Excel files, maybe someone else can offer more on that.
    You can go here to check other alterntives:
    http://www.versiontracker.com/php/search.php?mode=basic&action=search&str=office &plt%5B%5D=macosx&x=0&y=0
    Hope this helps.
    20" iMac G5 rev.B, 250GbHD, 2GbRam Mac OS X (10.4.3)
    20" iMac G5 rev.B, 250GbHD, 2GbRam   Mac OS X (10.4.3)  

  • Can't see, quickview or open email attachments...

    iPad 2-I can receive emails fine, but cannot see, quickview or open email attachments. I've been sent PDFs and can see a paper clip icon in email list view, but no PDF icon in the email.
    Why?
    Thanks.

    How about something really crazy and unheard of? 
    I have two email accounts with Google Mail.  Both are the only ones set up in the Mail app inside my iPad2.  One would load everything: .jpeg, .docx, .pdf, and everything.  The other would not. 
    I tried hard reset multiple times, deleting both email accounts and hard resetting.  I cut all processes using SBSettings and killed all processes related to mail.  So I have nothing running now, and I deleted all of the readers, Doc to Go, Quick Office, and other apps I had added.
    Now I have nothing running and no apps installed.
    Then I set up mail again from the bottom, as if the iPad came in the mail today.  One gmail account still automatically opens and previews .jpg attachments, and show .doc, .pdf attachments with their respective icons.  THE OTHER GMAIL ACCOUNT IN THE SAME iPAD MAIL APP DOES NOT OPEN THE SAME MESSAGES I HAVE FORWARDED TO BOTH.  I would see an arrow pointed down in the icon inside that "faulty" mail account, and the name of the attachment below the icon.  I have pressed my finger a gadzillion times on those icons, only to see the spinning wheel briefly and nothing.  Holding them down would do nothing, and i can't open in other apps.
    The wackiest thing is... when I hit forward (by tapping the curved arrow at the top), I get a drop-down choice list: "INCLUDE" and "DON'T INCLUDE" attachments.  When I tap on INCLUDE, .jpg files immediately load and show in the reply message, only two of four .pdfs load and open, but no .docx attachments would.
    How would we be supposed to troubleshoot or fix something like this?

  • How do I stop iCloud from automatically opening email attachments in Firefox?

    How do I stop iCloud from automatically opening email attachments in Firefox?

    Hi
    This may have something to do with the "Automatically retrieve invitations from Mail" option being enabled? Click on the iCal Menu > Preferences > Advanced. It may also be the Alarms setting? This is for 10.6 iCal so it may be in a different place for 10.5?
    Tony

  • Pages has stopped opening email attachments. No changes were made from previous work where it functioned correctly. Suggestions?

    Pages stopped opening email attachments. No changes have been made in the setup. It worked fine for a few weeks but not will not open any email attachments from any of my accounts. Suggestions?

    I do not believe there is a way to have a photo in iPhoto auto update in a Pages document. This sounds like LinkBack which is being developed by Omni Group amongst others. I always thought that this seemed like a good system. I don't think Apple often take other people's systems on board like this one. Updating an Omnigraffle image in the same way would be excellent too.
    I agree that this would be a useful feature sometimes. I may not always be desired behaviour so making it easy with a contextual menu would be good though.
    If this is something you want to see then submit it to Pages feedback. You never know…
    PowerBook G4 / PowerMac G4 MDD Dual 1.25   Mac OS X (10.4.5)  

  • I cant open email attachments since ios5 update

    Since updating to ios5 I cant open email attachments, (word, excel or pdfs)- help please!

    Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
    Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
    ~/Library/Containers/com.apple.MailServiceAgent
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • How can i download or open email attachments on iphone 6

    Hi,
    How can I download or open email attachments on my iphone 6. attachments like excel, word or pdf files.
    Bichitra

    Hello Bichitra84,
    You should be able download and view most attachments from within the Mail app on your iPhone. All you would need to do is tap on the attachment to download it and then tap it again to view it. Take a look at the article below for more information.
    iOS: Sending and receiving emails
    https://support.apple.com/en-us/ht1666
    Regards,
    -Norm G.

  • Trouble opening email attachments sent from another mac

    When I try to open email attachments from my new email acct at Charter.net they come out as giberish! Charter is unable to help me. They have no idea why this is happening. with my hotmail acct I can open them inconsistantly. I am sending things from my work mac to my mac at home. Both use system 10 and both computers have Word so that can't be the problem. I also make sure that the attachments say .doc in the title of the attachment. Does anyone have any idea why this is happening?

    DOS 8.3 refers back to the pre-Windows days when file names were restricted to no more than 8 characters in the filename plus a three letter extension that identified the type of file; e.g., filename.doc for Word documents. A surprisingly amount of Windows code is still based on DOS, and some programs still behave oddly if you try using longer filenames or filenames with spaces or non-standard (letters and numbers and underscores) in the name.
    On the Entourage machines, check Preferences> Compose and make sure the 'encode for' pull-down fiels reads 'any computer (Apple Double)'.
    Your correct that Hotmail is rather well-known for mungling attachments sent from Macs. For that matter, it's prone to mungle attachments sent from or read by any browser other than Internet Explorer for Windows (e.g., if you use Firefox on Windows, Hotmail will corrupt the mail's formatting). It's possible to have either Safari or Firefox to pretend to be IE for Windows but I've never found that to actually help with Hotmail, probablly because it's checking for ActiveX which is Windows only. I have no knowledge of charter.net or how it's webmail works. One thing that may help with either email at home: try saving the attachments to the hard drive and then open the program you want to use and open the saved file from within the program (as opposed to trying to open the attachment from within the webmail browser or saving the attachment to disk and double-clicking it on the desktop to launch the associated program).
    One thing that might work well is to bypass the webamil approach at home and use a stand-alone mail program, such as Apple's own Mail program in the applications folder or the free download of Mozilla Thunderbird. You mention using Entourage at school; that suggests you'd qualify for the student-teacher version of Microsoft Office, which would let you use Entourage at home as well (that's essentially my home Mac situation; Entourage-to-Entourage works quite well).

Maybe you are looking for