Opening FTP Takes Me to Firefox...??
As far as I remember, Safari is able to access ftp's and download. But for some reason, whenever I try to access an ftp I get redirected to Firefox and it opens up there. It's only a mild annoyance but there has to be an easy fix, and I searched around and didn't seem to find anything that helped, so I figured I'd ask. Thanks for the help.
Download RCDefaultApp and check what the default application is for FTP.
(27475)
Similar Messages
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When I click on an active link from another application, it opens the firefox application, but won't open open the page - it just opens Firefox or takes me to Firefox. No new tab or window is opened and the link is not displayed.
Firefox sent an email to me to confirm that I had asked the above question. The email had a link to click. When I clicked it from Firefox, nothing happened. Then I opened IE, signed into Comcast, opened the email, clicked the link, and it brought me here.
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I have an imac and using lastest firefox update. No links open to any website using firefox when I click on link on email. No difference if I right click and choose to open the link either
Hi Olivier,
Thanks very much for that. it worked on my powerbook(running Tiger). I went to the link and followed the instructions and it worked. Did i mention that my dad who has a iMac running Leopard now has the same problem. I thought i would just do the same but the Preference in Mail for Leopard is of course different. There is no icon called "Server Settings" under Accounts section like there is on mine. Do you have a link for the same kind of instructions for Leopard?
Thanks again,
Bryce -
Can't Open FTP Site in File Explorer
After installing Google Chrome, the option in Internet Explorer to Open FTP Site in File Explorer is not working. Click the drop down arrow on the Page button and select the option "Open FTP Site in File Explorer" and no explorer dialog box appears;
nothing appears. Internet Explorer 11 is the default web browser and the Operating
System is Windows 7 Pro.
Steps taken to resolve:
1. Verified FTP folder view and Use Passive FTP is enabled in Internet Explorer. Tools > Internet Options> Advanced > Browser
2. Opened the website in Compatibility View.
3. Reset the Internet Explorer settings in Tools > Internet Options > Advanced
4. Temporarily disabled the firewallHi James,
You may follow the article below to create an FTP shortcut:
Work with files on an FTP site
Or you may take a try with the solutions mentioned in the following thread:
This FTP site cannot be viewed in Windows Explorer.
Please note: Please backup your registry settings before you make any changes.
Reference: How to back up and restore the registry in Windows
Best regards
Michael Shao
TechNet Community Support -
I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?
I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation. -
My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 250
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Stickies Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
npsf_cef: Version: sf 3.3.1.1 [Click for support]
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Perian [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 60
Oldest backup: 2012-07-15 01:16:54 +0000
Last backup: 2015-03-29 19:28:06 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
97% rapportd
3% WindowServer
1% mds
0% fseventsd
0% distnoted
Top Processes by Memory: ℹ️
155 MB Safari
120 MB Finder
86 MB rapportd
86 MB WindowServer
69 MB mds_stores
Virtual Memory Information: ℹ️
12.56 GB Free RAM
2.53 GB Active RAM
428 MB Inactive RAM
1.66 GB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 06:00:15 PM Self test - passed
Mar 31, 2015, 01:13:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
Mar 31, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
Mar 31, 2015, 12:24:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
Mar 30, 2015, 05:45:38 PM /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
Mar 30, 2015, 01:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
Mar 29, 2015, 05:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
Mar 29, 2015, 01:06:38 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
Mar 29, 2015, 01:02:47 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hangOpen Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I can't open mail on Hotmail from Firefox. I can from Safari. I can open the Hotmail account page and it is complete w/ my new messages, but when I go to open them I get this messeage..."Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer, we ask you to sign in again to help keep your account private and secure. " when I sign in again there is no change. in English
== URL of affected sites ==
http://http://sn135w.snt135.mail.live.com/default.aspx?n=2087215863
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies -
I don't know what happened. All of a sudden, my settings have been changed, my homepage, and EVERYTHING. No matter how many times I go in and change them again, the SAME pages open up when I start FireFox and I am constantly being asked if I want Yahoo as my start page and default search engine. I click the box 'do not ask me again' and it comes up EVERY TIME. I change things like I don't want history remembered, and when I reload FireFox again, it's back to the way it was BEFORE. EVERY SINGLE TIME. I don't know why this is happening, or how to fix it. What do I do??
I do not want to download another virus program.. I do not believe it is a virus. I am running the full version of Norton 360 and it is doing a daily scan. I have Windows 7, 64 bit OS.
This is very irritating !! If I wanted Yahoo I would ask for it ! -
When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?
mostafa182 wrote:
... how I can solve this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Open a Telnet link with Firefox and bad things can happen
I happened to come across a site with a number of links, and the one I chose happened to be a telnet link. Here was my experience, and I had to put myself into the shoes of the average user who knows nothing about programming.
The link that caused Firefox trouble when Firefox was chosen to run it is this:
telnet://dxc.nc7j.com:7300
Click on the link and Firefox tells you that you need to select a program to open the Internet Shortcut Shell extension DLL. I have never heard of this, and I have no idea what to do here.
Choose to open with Firefox.
Now, if some error-handling routine had caught that Firefox, which is not capable of doing Telnet, was selected by the unknowing person behind the keyboard to go ahead and do Telnet, the error-handler would advise the user to the fact that this protocol is not supported and kill the process that is going to run out-of-control otherwise. Or cause to open the program that will run the Telnet session.
Better yet, I clicked on the Telnet link and offer a better description of the choices.
After all of what happened below, I installed Iron, a Chromium-based browser, and it opened a Telnet session window right away.
So what did happen, I clicked on Firefox to do this chore and was greeted by a never-ending opening of empty tabs and upon closing the browser, it relaunched and was off to the races again. And again.
OK so this ain't getting us anywhere.
Firefox opens once again, this time hit the big red X to close it, and let the prompt to close however many tabs anyway prompt sitting there.
I chose to run CCleaner, and I set that to blow away Firefox Cache and session. Run CCleaner, and tell it to force Firefox closed when it prompts that Firefox is open.
If by chance Firefox launches again, timing was perfect that the file that was causing Firefox to open was not yet cleaned, so run the CCleaner again a few times. When Firefox is no longer opening, we are back to the world of sanity.
Now, I could go in and reset the Tools Options Applications tab and look for Telnet, and replace the use of Firefox with "ask me."
Fortunately, I know a little more than some about the computer, and I knew I had to use a utility to clear out the Firefox cache.
You have a description of the issue in your knowledgebase, but it has Firefox opening endless empty tabs, but Firefox was closed and the situation is under control.. Restart Firefox manually, start a new session and then enter the Tools menu and fix the setting.
There is a knowledge base article on this very topic, but it has the user close Firefox and then all is back to normal. One can open Firefox and get into the menu to fix the issue. There was a mention in there about malware as a possible cause of the constant reopening I experienced, but Malwarebytes scans were clean.
"Well, this is embarrassing!" I have seen that nice touch to Firefox for many years, and may I compliment those who thought of that one.I agree, it can become a vicious circle.
The default setting to try to restore all the windows and tabs automatically after a crash isn't the best setting. Personally I do change that so I get the "this is embarrassing" screen. So one option would be to file a bug report suggesting this be changed going forward.
Another potential follow-up action would be to update the knowledge base article to better address how to recover in these situations. For example, a user could start up Firefox without restoring the previous session by:
* Launching Firefox with a specific URL
** Using a desktop shortcut
** Using a link in an external application
** On the command line, typing firefox.exe "about:blank"
** (Possibly more ways to do it)
* Renaming the sessionstore.js file in the profile folder
** On the plus side, preserves the option to restore that session later
** On the minus side, difficult for many users to find folders hidden by the OS, and the .js extension may be hidden by the OS
Since the KB is a wiki, you can go in and make edits and improvements. The syntax is a bit funky, but not much worse than this forum. -
Whether with previous version of Firefox, or new one (3.6.4), when I open an Apple Mail link, Firefox opens 2 windows. Top window is blank, window behind it contains web page for mail link that I hit. I can't find anything in preferences of mail or Firefox to resolve this issue.
== This happened ==
Every time Firefox openedI have discovered one solutionto my problem, which is not really convenient and is something I don't have to do with Safari 5 -- If I have Firefox open, but not a window open, then when I click on an Apple Mail link, only 1 window opens. But I don't always want to have my browser open, so this is kinda annoying. I'd rather not use Safari -- Firefox is so much better. Please fix this! Thanks.
Brenda -
When I try to open a new window in Firefox, I get an error message
When I try to open a new window in Firefox, I get the following error message:
"Not Found
The requested URL /en-US/firefox was not found on this server."
...but other websites, such as Google or CNN.com, work just fine.
I'm running Firefox 3.6.28 on my MacBook Pro, with OS 10.4.11. I can't update to the latest version of Firefox unless I update my OS, which would be costly and also involve increasing my RAM.
But the Firefox homepage worked fine until this morning. Is this likely to be a temporary glitch? If not, how can I fix it?
Thanks,
EmmyAt least at the moment, the default Firefox homepage is back! So maybe this was a momentary glitch. But see below.
BTW, here's the URL for the page:
http://start.mozilla.org/en-US/?client=firefox-a&rls=org.mozilla:en-US:official
'''But, '''the "Mozilla Firefox Start Page" currently lacks a menu bar at the top with various Google options such as "Gmail," "more," etc. I found these very useful.
I'm wondering -- did Google tell Mozilla to stop including those links on its start page? Maybe Google wants us all to switch to having Google as our default homepage. Or is the lack of a menu bar just another temporary glitch?
Emmy -
This morning I had a popup on my Windows XP PC stating that the 4.0.1 update was available. I upgraded. now, i receive the following error: We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts. You can submit crash report data, blah blah blah (which i have submitted several)
But, firefox DOES NOT ever open. It just pops back up with that same report window, over and over.It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore -
Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
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When I click on the 'help' key in the elements 12 program it wants to open it in Firefox2. Firefox doesn't work on my Macbook Pro Air. I use Safari. How do I get it to open?
Hmm, that is very strange. I agree with MichelB that it's probably best just to get the PDF, but you can try going to your username>library>preferences and deleting:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 12 settings
Adobe Photoshop Elements 12 paths
To see the library, click the Go menu in the Finder and hold down the option key and it will appear below the little house for your user account. While you're in there it wouldn't be a bad idea to go to the Saved Application States folder and delete anything pertaining to PSE.
Repair permissions and see if that does it.
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