Opening Word-- blue screen-- all applications shutting down?

Hi everyone! Today I closed my laptop to put it in sleep mode, it was not connected to power.
I came back an hour or so later, opened it up, and entered my password to log in. It started to log in and then I got a blue screen! In a few seconds it brought me back to my desktop, but all of the applications had shut down and Mail (which starts automatically) was opening and asking me for my passwords.
I thought that was weird behavior so I got my external hard drive and attempted to back up my computer. I started Googling the problem and then Safari randomly quit. I tried to email a paper I'm working on to myself, and I got the blue screen again! I plugged my computer in, hoping that would help. However, I got the blue screen two or three times before I was able to get a current backup. Each time the blue screen popped up, all of the applications would be shut down by the time the desktop came back.
EDIT: Ok, it definitely seems to be a problem with Microsoft Word. Every time I open it, the blue screen comes up! Such a pain. I'm going to Google it and try to work this out, but if anybody has any insights please let me know!
SECOND EDIT: Sorry to be such a pain, but I thought I had figured it out and then it happened randomly again! If anyone has dealt with this before, please let me know!
Message was edited by: mmmeredith
Message was edited by: mmmeredith

If the problem only occurs with MS Word then it's clearly a Word issue. Please repost at the MS Office forum located at:
http://www.officeformac.com/productforums/
Roger

Similar Messages

  • BLue Screen shows on shutting down the system

    I have a Toshiba L505 S6959 with part no PSLl0u
    When ever I am shutting down the system IT bring blue screen . When I power on the system back it give a messages of the error. Please find the error as copied out pasted below. Any pls help me as I just got this Laptop less than a month ago brand new.
    'Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.0.6001.2.1.0.768.3
      Locale ID:    2057
    Additional information about the problem:
      BCCode:    1000007e
      BCP1:    FFFFFFFFC0000005
      BCP2:    FFFFFA600728B1F1
      BCP3:    FFFFFA601FADE968
      BCP4:    FFFFFA601FADE340
      OS Version:    6_0_6001
      Service Pack:    1_0
      Product:    768_1
    Files that help describe the problem:
      C:\Windows\Minidump\Mini111509-01.dmp
      C:\Users\Agboola\AppData\Local\Temp\WER-186686-0.s​ysdata.xml
      C:\Users\Agboola\AppData\Local\Temp\WER905C.tmp.ve​rsion.txt
    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid​=0x0409'
    PLease any1 help

    @ Terry find below  the evens at the time of shutdown.
    Log Name:      Application
    Source:        Microsoft-Windows-User Profiles Service
    Date:          17/11/2009 23:02:05
    Event ID:      1530
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          SYSTEM
    Computer:      Agboola-Office
    Description:
    Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. 
     DETAIL -
     10 user registry handles leaked from \Registry\User\S-1-5-21-1897411630-2370966577-1035​54390-1000:
    Process 2372 (\Device\HarddiskVolume2\Program Files (x86)\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\R​oot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\RAS AutoDial
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\C​A
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Policies\Microsoft\SystemCerti​ficates
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\S​martCardRoot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\t​rust
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
      <System>
        <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" EventSourceName="profsvc" />
        <EventID Qualifiers="32768">1530</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-11-17T22:02:05.000Z" />
        <EventRecordID>12042</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Agboola-Office</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData Name="EVENT_HIVE_LEAK">
        <Data Name="Detail">10 user registry handles leaked from \Registry\User\S-1-5-21-1897411630-2370966577-1035​54390-1000:
    Process 2372 (\Device\HarddiskVolume2\Program Files (x86)\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\R​oot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\RAS AutoDial
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\C​A
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Policies\Microsoft\SystemCerti​ficates
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\S​martCardRoot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\t​rust
    </Data>
      </EventData>
    </Event>

  • Why does the loading circle come up in the blue screen when I shut down sometimes?

    Sometimes when I shut down I get the usual blue screen, then the loading circle appears and the macbook doesn't shut down. I have to hold down the power button to shut it off, which I know is not a good thing. Can someone help me please???

    Hi,
    Do you usually Close All Open Apps before Shutting Down...?
    Is there an External Hard Drive Connected...?
    Usually the "Circle" represents the Mac 'Finishing Business...' before Shutting Down...
    Hope this Helps,
    Cheers,

  • My Ipad is just over a year old.  I just got a blue screen, then it shut down.  I pushed the power and screen buttons together and it came back, but then went down again and now I can't get it to power up.  Any suggestions.

    Can anyone help with the blue screen I just got.  Tried to power back up like one Apple user suggested by holding the power and screen button together, came back briefly, then shut down.  Now nothing.  Any help?

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

  • How can I fix an IPAD that is showing just a blue screen and keeps shutting down

    blue screen on my IPAD causing it to shut down constantly

    Hey there woodbridge123,
    I recommend that you use the following information to help you troubleshoot this issue with your iPad:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht1808
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Mp600 on switchon causes blue screen and pc shut down

    When switching on my MP600 it has just started to give a blue screen on the PC and cause a PC close down. Question is .      "is this a virus , software fault or maintenance fault"

    I'm running on a Dell 8500 w/ a 2 TB hard drive.
    I've run DM Log Collector and have a zip file with the results, but I don't see how to attach it to my post.
    OS Name
    Microsoft Windows 7 Home Premium
    Version
    6.1.7601 Service Pack 1 Build 7601
    Other OS Description
    Not Available
    OS Manufacturer
    Microsoft Corporation
    System Name
    LAURIE-PC
    System Manufacturer
    Dell Inc.
    System Model
    XPS 8500
    System Type
    x64-based PC
    Processor
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date
    Dell Inc. A12, 8/28/2013
    SMBIOS Version
    2.7
    Windows Directory
    C:\Windows
    System Directory
    C:\Windows\system32
    Boot Device
    \Device\HarddiskVolume1
    Locale
    United States
    Hardware Abstraction Layer
    Version = "6.1.7601.17514"
    User Name
    Laurie-PC\Laurie
    Time Zone
    Mountain Daylight Time
    Installed Physical Memory (RAM)
    12.0 GB
    Total Physical Memory
    12.0 GB
    Available Physical Memory
    8.69 GB
    Total Virtual Memory
    23.9 GB
    Available Virtual Memory
    20.2 GB
    Page File Space
    12.0 GB
    Page File
    C:\pagefile.sys

  • PC Crashes (blue screen first, then shuts down) whien I plug in my iPod

    When I plug in my iPod to my PC it gives me a blue screen and reboots my PC. I have the latest firmware for my iPod. It worked the last time I used my iPod? My OS is Vista Business

    what numerical and text codes are you getting with the blue screen? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
    if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
    here's a reference on the sorts of things i'm asking about:
    Troubleshooting Windows Stop Messages

  • IdeaPad U330 shows a blue screen and then shuts down while trying to Backup using onekey recovery

    I have a brand new Lenovo IdeaPad U330 2267-58U preloaded with Windows XP Professional. After I installed some application software I tried to use the Onekey Recovery (from the Start menu) to create a backup of my system partition (C drive) for the first time. For backup mode I chose "Full backup" and for Compression Type I chose "Quick compression" (I tried the no compression option and it didn't work either). I then clicked the "Next" button and left everything unchanged as the default setting (backup location set to the D: drive). As soon as I clicked the "next" button, and then the "start" button, the screen turns blue and the system reboots. The system then reboots with the blue disck-checking screen.
    Any fix to this problem??  I haven't been able to create any back up for my system or create a recovery disc so far.

    have you checked your disk(s) for error(s)?
    http://support.microsoft.com/kb/315265/en-us
    and one more thing, can you send the system or application events? ( related error )
    http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

  • All applications shutting down and resetting

    In the past two weeks, this has happened three times. I'll be in the middle of working on my Mac, and all the applications will quit and reset, as if I restarted the computer. Only, the computer doesn't actually restart. Any idea what this could be?

    This happened to me in the old version of iMovie, so I upgraded to Imovie 11 and it's still buggy. It seems to happen after I have been working on the project for a while. Every photo that I drag in now has the same thumbnail as the last successfully dragged photo. It seemed to start after I downloaded a few photos from my online album and dragged them over from my downloads verses dragging them from Imovie. But now none show up properly in the movie. I have restarted but the bug is still there...Any fixes or upgrades, Apple?
    Also, beward of upgrading while you are in the middle of creating a project in the older version on iMovie. My project all looked black when I opened it and I had to start all over.
    Sigh...wondering if this video is even worth it.

  • Applications shut down when trying to "open file"

    this problem just started happening. Illustrator started crashing when i tried to open a file, my account software does the same, and i have also tryed to open a file from safari. All 3 shut down "unexpected" when tryign to open a file. All programs work seemingly fine until the dreaded "open file".
    any ideas?????

    Hi, bsa539. Welcome to the Discussions.
    See my "Multiple applications quit unexpectedly or fail to launch" FAQ for advice on troubleshooting this issue.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Application opens for 1 second and then shuts down

    Obama2012 app opens for 1 second and then shuts down.

    I have deleted it 3 times and reinstalled 3 times but the app continues to open briefly and then close

  • Can you recover unsaved documents after the application shuts down

    I just finished editing a previously saved 5 page rough draft and i was trying to add a header before i saved my changes and then the Pages application shut down. Now after 3 hours of editing, all of my changes are now deleted. Is there any way to recover an unsaved document? Is there like a temporary storage file or autosave file I can access? My paper is due tomorrow so any responses would be greatly appreciated.

    You haven't said what version of Pages on what version of OSX but since OSX 10.7 they all require you to save the first time to create the named file that all subsequent versions will be saved to.
    https://www.macupdate.com/app/mac/29454/foreversave-lite
    Will prompt you to save the first time and then save at set intervals.
    Apple as usual has created a novel auto-saving and versioning system that falls at the first hurdle.
    It should save a temporary file in Documents with a unique System tag, or the first line of the document, if you haven't saved within 5 minutes of opening it.
    Then if you chose to not Save, move that copy to the Trash.
    Finally to give you a 3rd chance to recover, let you reopen the unsaved document from the Recent menu, returning the temporary file from the Trash.
    This would cover the usual human behavioral problems. People tend to get into their work and forget to do the mundane things like Save until too late. It is easy to hit Don't Save when that pops up either by misclicking, or out of some long standing habit. Only thinking about it after the event.
    Peter

  • Dreaded Black Screen and automatic shut-down.  Why does this happen ?

    Why do I get a Black Screen and automatic shut-down ?  My iMac felt warm...and I never hear a fan go on..could overheating be why it shuts down?

    Hi Tish,
    A few things.
    If you bough this iMac used with no original install/hardware test discs, you can call Apple at 1-800-MYAPPLE ask for software sales and tell them you need a set of iMac replacement install/hardware test discs. You'll need to give the Apple rep your iMac's serial number.to get the appropriate discs. There will be around a $16 or $17 U.S. charge for discs.
    Since your iMac is still freezing, I now wonder if it is RAM and/or hard drive related.
    Your iMac maybe freezing because of serious lack of RAM.
    How full is your Mac's hard drive?
    You only have 1 GB of RAM installed.
    OS X 10.6 Snow Leopard really needs more RAM than this.
    Intel versions of OS X use more CPU, GPU, RAM and hard drive resources.
    OS X, running alone (without any other applications running) can use up between 2 and 4 GBs of RAM memory.
    Youf iMac model can 4 GBs of RAM, but only about 3.1 to 3.3 GBs of it will be recognized.
    Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
    Without being able to run the Apple hardware test we have no way of knowing the condition of your iMac's hard drive.
    The freezing could, also, be caused from a failing hard drive.
    If you do not have any backup of your data, this is the time to create one.
    Backup your important data to either DVD discs, flash drive/s or purchase an external hard drive to backup all,of your data to.
    You can make an exact clone of the data, on your internal hard drive, using a data cloning like CarbonCopyCloner or SuperDuper. OR purchase the external drive and use OS X Time Machine to automatically backup your entire internal drive.

  • Mini spontaneous shut-down and application shut-down problem

    Help!
    I've searched. I've read. I can't find the answer!
    After I updated my firmware several weeks ago (to SMC 1.3f4), I've had problems with spontaneous shut-down of the computer, and a frustrating application shut-down issue (Safari, Mail, Word--you name it!).
    I tried to find the other firmward update from last summer, which I read about in several posts from July/August, but the link is dead (Mac Mini Firmware update 1.0.1).
    Coincidentally, after an office break-in two weeks ago, I FileVaulted my computer. I thought my problem must have to do with that, but all the posts I can find here are about this firmware thing.
    Should I/can I reinstall the SMC 1.3f4 update? Is there some secret to the no-longer-available 1.0.1 update?
    Can anyone help me? (I would certainly appreciate it!)
    Garth
    iMac Intel, Mac Mini Intel, Powerbook G4   Mac OS X (10.4.8)  

    Try a safe boot, hold the shift key and power up, this will take a little loner than normal, hold the shift till you see the progress bar. See if it works normal, if it does than it is more than likely some 3rd party software.Then restart normal and check your console for panics. That would be your isssue.  You can also start holding command R and restoring from utililities.  Back up before you do anything.

  • Mail won't open or quit so I cannot shut down my computer.Mail won't open or quit. computer won't shut down as a result

    Mail wont open or quit so I cannot shut down my computer

    Choose Force Quit from the Apple menu, select that application, and press the Force Quit button. If that doesn't work, save and close everything you can and use the Activity Monitor in the /Applications/Utilities/ folder to force quit the loginwindow process.
    (105346)

Maybe you are looking for

  • Personalized view creation in OA Framwork

    HI , I am developing a search Trasaction in OAF using Query Region (AtuoCustomization Mode ). I developed the simple search and advanced search with dyamanic where caluse (I am setting the where clause and not using the where caluse genrate by Search

  • Net price on purchase order with reference to purchase requisition

    Hello! When I create a purchase order with reference to purchase requisition, the net price goes automatically to the purchase order. But It's possible change the net price on PO, and I must close this possibility. Do you know how can I do this? Than

  • OVM and OCFS2 1.6

    Ok this question may be a little complicated so I'll start by explaining what I'm trying to achive. I have 3 OVM 2.2.1 servers in 1 Server pool running OCFS2 on an EMC SAN. I also ave an Oracle Enterprise Linux server which connects to the same ocfs2

  • Bluray burner ejects disc before avchd burn completed

    blu-ray burner ejects disc before avchd burn completed  Premiere Elements 12.   Any suggestions please. When I first got the blu-ray burner it worked perfectly with Premier Elements,  burning both blu-ray and avchd discs.  Now it won't do either Bug

  • Can you select another query in a query?

    i.e. SELECT A.FIELD1, <PSQUERYNAME>, A.FIELD2 I'm trying to select the results of a select, e.g. SELECT A.FIELD1, (SELECT B.FIELDB FROM TABLE2 B) FROM TABLE1 A and it was suggested that I might be able to do this by making the embedded SELECT a separ