Optical drive won't read certain discs?

Hello, this is my first post in the community and I am a novice with computers. I bought my iMac in 2010 at Apple and it has been the best computer I have ever owned. But for some reason starting today the optical drive won't read any type of cd's like a user's manual or software install disc. It tries but just ejects it back out. Now the strange part is I can put any dvd disc to play a movie and plays it perfectly with no problem at all. Has anyone had this happen to them or any thought on what is wrong. My wife has a macbook and hers works fine and I checked her system preferences for cd's/dvd and they are the same. I a running 10.6.8 OS. Thanks

The iMac supports the following CD types if it is one of these types and still won't read then it sounds like a CD hardware or software driver problem. If you re-load the software driver and it still doesn't work then I would then suggest you take it to an Apple store for repair.
http://docs.info.apple.com/article.html?artnum=34562

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