Option System recovery doesn't work

Notebook Lenovo G50-30 (80G0) - bought a month ago. (Windows 8.1)
Few days ago sound stopped work suddenly. I suspect that this is associated with MS Updates, which was set as automatic. I suspect because this notebook is not my. But now I have it for repair. I noticed that system work abnormally, when I try to use some function from control panel it doesn't work and control panel stop responding. For example update settings. 
I decided restore system to factory setting, using NOVO key and option System Recovery. Unfortunately when I choose this option nothing happens and computer loading operating system as usually. I try use software OneKeyRecovery and after it sytuation is the same. 
Important information is that system partition C was divided into two parts/partitions. And it was my first clue that something is wrong with ID partitions, but maybe i'm wrong. I change it and set one C volume.
Diskpart shows 5 volumes (0-4), the last one is the recovery partition like below:
On computer: LENOVO-G50
Volume ### Ltr Label Fs Type Size Status Info
Volume 0 E DVD-ROM 0 B No Media
Volume 1 C Windows8_OS NTFS Partition 450 GB Healthy Boot
Volume 2 WINRE_DRV NTFS Partition 1000 MB Healthy Hidden
Volume 3 SYSTEM_DRV FAT32 Partition 260 MB Healthy System
Volume 4 PBR_DRV NTFS Partition 13 GB Healthy Hidden
Partition 5
Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden : Yes
Required: Yes
Attrib : 0X8000000000000001
Offset in Bytes: 486004490240
Volume ### Ltr Label Fs Type Size Status Info
* Volume 4 PBR_DRV NTFS Partition 13 GB Healthy Hidden
Can someone help me? How can I restore factory settings?

hi mehowg,
Can you try to create a recovery drive and use it to Refresh or Reset Windows 8/8.1.
If that doesn't work, you can try the folliwing to reinstall the OS:
1. Check this guide on how to obtain a Windows 8.1 ISO (see Option One)
2. After you set Boot Mode to UEFI in the BIOS, follow this guide to make a bootable UEFI Win8.1 installer via DVD/USB flashdrive and use it to install Windows 8.1 on the G50-30 (the installation should be able to detect the Windows 8.1 product key in the UEFI firmware that will let you activate Windows).
Note:
The above method (Steps 1-2) will only re-install Windows (you will need to reinstal the drivers manually from the G50-30 drivers page)
Let me know how it goes.
Regards
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