Oracle Application Management Pack for Siebel 10gR4 is GA

Question

Oracle Application Management Pack for Siebel 10gR4 is now generally available.
Go to this OTN page if you want more information about the product.
http://www.oracle.com/technology/products/oem/prod_focus/app_mgmt.html
You may also download it from OTN to try it out as part of Enterprise Manager 10gR4. We will be demonstrating it at booths D8 and J7 at the Oracle Demoground at Moscone South Hall, at session S291922 at Moscone West L2-2001 on Monday, 11/12 from 3:15 to 4:15 p.m., and at the Siebel Pack Hands-on Lab (S294089) at Marriott Hotel Golden Gate Room B1 on Thursday, 11/15 from 11:30 a.m.-12:30 p.m.
The Siebel Pack is designed to be a complete and integrated management tool for Siebel. Using this management pack, you may get proactive alerts on impending problems on the application, examine run-time statistics to troubleshoot and tune performance, compare configurations across different environments, keep track of configuration changes, proactively enforce configuration policies in order to avoid configuration related problems, monitor and report on service level delivered by the application and performance diagnostics of user and server performance. The pack may be used with other Oracle Enterprise Manager management packs and plug-in’s to achieve end-to-end management of the entire application environment, including both Oracle and non-Oracle databases, operating systems, storage and network devices.
The 10gR4 release of this pack adds integrated Siebel Transaction Diagnostic support using data captured via Siebel Application Response Measurement (SARM) framework. With this tool, you may:
- Analyze request processing for individual user requests
- Analyze CPU and memory consumption of processing requests for different Siebel Server Components
- Visualize SARM metric data graphically
- Compare performance profiles over time
- Create performance reports and share them with your co-worker for collaborative performance diagnostics
The 10gR4 version of this Siebel Transaction Diagnostic tool also adds support for Siebel 7.7 and 7.8 in addition to being compatible with Siebel 8.0. It is fully integrated with Oracle Enterprise Manager, which eliminates the need for separate install and user maintenance, and it runs on all operating system platforms that Oracle Enterprise Manager supports.

Answer 1

Working with the Oracle Enterprise Manager group to integrate closely with their monitoring solutions has been one of the most important advantages of joining the Oracle team. As our customers have started to use CRM more deeply as part of their business processes, CRM has quickly become Mission Critical, with 24/7 uptime requirements. Furthermore, as CRM becomes further integrated into the enterprise, knowing the status and health of the connections to multiple backend systems becomes evermore crucial.
Through our partnership with the Oracle Enterprise Manager, we aim to support true Enterprise-class CRM. We are the only solution out there with over six million live users, and we are leveraging the knowledge gained from those customers in our Enterprise Manager integration. With the real-time monitoring and diagnosis that Oracle Enterprise Manager provides, we simplify the process of managing sophisticated CRM implementations which span organizations and systems. If you have a Siebel implementation with four servers or more, or with integrations to several systems, you owe it to yourself to check out Oracle Enterprise Manager.