Oracle.jbo.NoDefException: JBO-25058 during Personalization of Flex Item

Question

Hi,
Service Request # 7082522.993
Customer : Hitatchi Data Systems
Release : 12.0.5
Machine Name:http://crm-au-r12.au.oracle.com:8000
Login Name: operations / welcome
Responsibility : Manager, Self-Service
Click on "My Employee Information" hyperlink.
In the "My Employee Information" screen, click on "Personalize "Manager Views"
hyperlink.
In the Personalization Region, Navigate to: Stack Layout: Performance
Corresponding to: H Grid: Supervisor Hierar... Click on " Cretae Item" icon.
In the Create Item page, Enter the following:
Level : Site
Item Style : Flex
ID : ReviewingMangaerFlex
Admin Personalization : True
Appl Short Name : PER
CSS Class : OraDataText
Display Context Field : False
Name : PER_PERFORMANCE_REVIEWS
Prompt : Reviewing Manager
Read Only : True
Rendered : True
Segment List : Global Data Elements|Reviewing Manager
Type:Descriptive
User Personalization : true
Click on "Apply" button
In the Personalization Region, click on "Reorder Icon".
Keep Cursor on the Item : "Reviewing Manager" and click on the "Upward Arrow"
and move it before the Item : Related Event.
Click on "Save" and then "Return to Application" button.
The System throws following Error Message:
Error
The flexfield listener failed while getting the value for segment Reviewing
Manager from column ATTRIBUTE1 of the descriptive flexfield with application
short name PER and name PER_PERFORMANCE_REVIEWS. Please contact your system
administrator. The exception error message was: oracle.jbo.NoDefException: JBO-
25058: Definition Attribute1 of type Attribute not found in PerfSupRootVO.
This issue could be reproduced in the Internal Instance with the Same Error
Message as specified by the Customer.
This issue was posted through RFA: 1453409 also.
Thanks,
Viswanathan

Answer 1

Hi,
The suggested solution has not resolved the issue. The suggested setup was made and then cleared cache, bounced apache, retested the issue.
But the issue has not got resolved.
Thanks,
Viswanathan