Organisation data determination

hai guys,
can any one help me how to get both the sales and service organizational data in a service transaction through org data determination.
thanks in advance
krishna prasad

Hi Krishna,
All u need to do is have 2 org determination profile with the same name but meant for different scenarios one for sales and one for service.
i.e. ZORGDET is the determination profile
ZORGDET SALE
ZORGDET SERVICE
To them u have assigned respective rules.
This profile is to be assigned to the transaction type.
Hence while determination both the rules one for sales and one for service will be executed to get the service and sales organization.
Wish this helps.
Regards,
Shalini Chauhan

Similar Messages

Organisation data determination issue

Hi Gurus,
Here i have problem regarding org.data determination where we have used standard "100094" rule ;
type-org.model category determination,
org.data is determined in transaction based on user who creates transaction .
now when user creates transaction org.data is not determined.
i checked whether org data profile is assigned to transaction or not- it is assigned.
user maintained in org. model-yes
is user assigned in employee BP data -yes
simulated in rule- yes, there if we pass user specific Employee id it shows relevant "sales org".
but when creating transaction it does not determine org.unit automatically,
more over, if we manually maintain it, we get message, sales org.unit doesnot have this attributes or
sales org. does not exist.
please help me with your experience.
Thanks,
gaurav

Hi Montu,
I have used ODD of org.model type and assigned relevant rule "1000194" to only determine sales org.with distribution channel as mandatory, no sales office and group.
and has also check marked object determination in sales organisation.
user is also assigned,
BP employee data of user is also maintained.
and it is working fine in test server bcoz when i as user create any transaction it determined sales org.automatically, but when other user does same in prod server, there it is not determined automatically though same configuration exist in both system.
moreover, as we use ODD for automatic determination of organisation data in transaction so there is no point of entering it manually...
Thanks,
Gaurav

Organisational data determination in order in webshop

hi all,
we have a requirement when we create a sales order in web shop the org data determined based on the sold to party. but the data should be determined based on the channel partner.
sales area should be same as per the sold to party but sales office and sales group should be same as channel partner.
if a is sold to party n b is channel partner while creating an order the sales area should read from a and sales group and sales office should read from b.
please help me out.
thanks in advance

CRM_ISA_SHIPTOS OFSOLD TO_GET is definitely not the function module to use in this situation. Nor the Order_Save BAdI. Org determination is something done immediately after specifying the partner - usually SOLD_TO. In your case you need the Org to be determined from the CHANNEL Partner.
Org. data is very important for the sales transaction. Many of the transaction properties including the pricing procedure are dependent on the Org.data. So, it has to be correctly determined before any thing tangible is done with the transaction.
In SPRO, in the Definition of Transaction Types ( Menu path : Customer Relationship Management --> Transactions --> Basic settings --> Define Transaction Types ), choose your transaction type and set the right Org data profile.
Set the Partner Function ORG to the Channel Partner function, so that the Org is determined using this partner function.

IC webclient organisational data determination

Dear Experts,
We are using CRM 5.0 IC webclient
We start with the identify account screen to select the business partner. The business partner may potentially belong to 5 different sales areas.
After confirming the BP, I go to the complaint creation screen. At this juncture, the system randomly picks up one sales area based on the customer's master data and populates it in the complaint document
Then I go to the reference transaction area to find a sales order and copy it into the complaint But because the sales area has already been picked up in the previous step by the system, it says the copy control cannot happen as the org data differs betwenn the source and target document.
Can someone please let me know if they have faced some similar issues? Is there a BADI/exit that can be used to re-determine the org data while copying the order into the complaint.
Please help.
Thanks & regards
Ritwik Sharma

Hello Ritwik,
I don't know if there is a good solution for this issue in CRM 5.0. I saw SAP Note 1266931(Selection popups in Interaction Center Web Client Follow up) but this seems valid only for CRM 6.0. And although I know of the BADI "CRM_SERVICE_CONTRACT" for determining which service contact to select (in the event the customer has multiple contacts), I don't know of a similar BADI for org determination.
Best regards,
John

Delivery date determination in the schedule lines

Hi,
       I have a question on the delivery date determination in the schedule lines of the sales order. If the goods issue date in the schedule line has been determined as 17th Aug 2009, and the transit time is 3 days. What should be the delivery date that will be proposed? Should it be 10 + 3 equal 20th Aug 2009, or it will be 21st Aug, which is the the following day of 10 + 3 ? I simulated in the sales order and it gave me 21st, my understanding was it should be just 17 + 3 = 20th Aug.
hope anyone can shed some light on the above. TQ
krt

Hi ,
This is what F1 help says
Rounding-up period for delivery scheduling (in days)
    The amount of time that the system automatically adds as a safety margin
    to the estimated time required for processing a delivery.
Use
    The system adds the rounding-up margin to the time estimates for a
    delivery, regardless of whether the system
    o   Calculates the times from data in the master records, or
    o   Simply uses the default times that apply to the relevant shipping
        point.
This is F1 Help of rounding days and not my words..... you can also check in OVXD t-code.
Thanks,
Raja

Error while trying to log into dealer portal - Organisational data not main

Error while trying to log into dealer portal - Organisational data not maintained. This is happening for a specific user.
This information is used in the URL for the VMS dealer portal.
<Protocol>://< Host Name>:<Port>/sap/bc/bsp/sapdii/dwb/c_vms_main.do?sap-client=<Client number>
Does anyone have any experience of similar problem ?

so why are you posting this to Oracle database forum?
I see nothing involving the database.

What are the two different rules for organizational data determination

What are the two different rules for organizational data determination???

Hi
1) Rule type Responsibilities
want to determine organizational data for individual responsibilities
have not created an organizational model but want to create one
have a lot of organizational units and must only assign a few attributes
2) Rule type Organizational Model
You would use rule resolution using organizational model if you
have created an organizational model or have distributed a plan to SAP CRM and also want to use this for determining organizational data
assign a lot of attributes to the organizational units and these are to be evaluated
Regards
Manohar

Modify a purchase order's organisational data...

Hello, i have been able to modify organisational data of a PO(purch. org, purch.group, company code) in SRM but the changes are not reflecting in SAP. anyone encountered this?
I think that this may have to do with the fact that org. data should not be modified...

Hi,
I have also same problem.
I have already did the same i.e. changeability is changed to 5 / 6. After doing this, while using the ME29N, system allowing directly to change the PO w/o releasing the PO.
Can you help me out, if any other solution. It's is critaical for me to short close the more than 5000 POs.
Waiting your +ve reply.
Regards,
Raghunath

Date determination in sap crm 7.0

Hi experts,
Date determination in sap crm 7.0 .
Please explsin the concepts.
how is it relevant to Business.Transaction.
Thanks in advance
Prajith P

Hi Prajith,
Date profile can be assigned in Transaction type or Item Category.Depending upon type of dates required you can configure dates specific to meet customer business requirements.
Path: SAP Customizing Implementation Guide>Customer Relationship Management>Basic Functions>Date Management>
a. Define Date Types, Duration Types and Date Rules
b. Define Date Profile
c. Assign Date Profile to Transaction Type
d. Assign Date Profile to Item Category
Steps are as:
1. Define Define Date Types, Duration Types and Date Rules : You can use predefined date types, duration types & date rules If you require some extra you can configure it here.
2.Define Date Profile: Here take reference object as System or user.Assign Date Rules, then date types which you configured in above step.1
In date Type assign date rules.
3.Assign Date Profile to Transaction Type or Item Category: Here assign above Date profile to a transaction type or Item Category.
Regards,
Rajendra Sonawane

ORG Data Determination

Hi
I am implementing Service Contract
the problem is in the Transaction Data->organization tab
how to get the values of sales org on filling the Sold to Party in the ticket automatically.
Pls guide me

Hi,
1. make sure that the CRM organizational model is set up.
2. Go to the IMG -> Customer Relationship Management -> Master Data -> Organizational Data determination -> Wizzard for Organizational Data Determination and set up either a new determination rule or look at already existing ones.
3. Assign the Org. Data Profile to the transaction type under Transactions -> Basic Settings -> Define Transactions Types
Hope this helps,
Wolfgang

Organizational Data Determination Doesnu2019t work

We create stand alone Organiztional Model with Sales Organization, Sales Office, Sales Group structures.
We have applied the SAP Note 1061972 and also weu2019ve been schedduling the HRBCI_ATTRIBUTES_BUFFER_UPDATE report.
We have in all levels of the organizational model the check u201Cconsider in determinationu201D.
When we assign the Sales Area to the BP, we donu2019t have any problem whit that; we can see all the possible Sales Area.
The problem occurs when we create business documents; the Organizational Data Determination doesnu2019t work in any rule for example the Rule: 10000144 u201CSales areas incl. master datau201D.
Thankou,

Hi Oscar,
I had similar issue a while ago.
Steps taken to check the issue:
1. Check the attributes of the sales office / sales group for determination. Eg. Postal Code / Country. etc
2. Check if the correct org. determination rule is given in the Transaction Type
3. Check for org. determination rule in the standard Transaction type and see if it is working good.
4. If the BP is sold-to-party check and see if the Sales area data is maintained.
Please let me know if the steps are of any hepl to you.
Smiles
Naveen

Organizational Data Determination - Dristribution Channel & Division

Dear all,
I have a question regarding organizational data determination.
Defining a determination rule, I have the possibility to provide my custom FM that should perform an automatic organizational data determination. The FM offers the possibility to return a table containing all organizational units that are currently wanted/allowed.
However, what I would like to do is, to restrict the choice list to a number of combinations of org unit + distribution channel + division. I don't want the system to display a popup containing all distribution channel-division combinations from the org model. I would like to restrict this set according to my custom logic.
The question is: Is this possible at all? If yes, how?
Many Thanks
Martin

Hello Robert,
I'm sorry I don't quite understand what you meant. Maybe my requirement is not yet clear.
Everything you explained was already done by myself. The problem I face is an ugly popup I would like to get rid of. This popup shows al the combinations of channel and division for the determined org unit. However, I would like to show only those combinations that are valid for the current customer.
As far as I understood, the only "return" value of my FM is the actor_tab. The ac_container seems to be treated like an importing parameter. I don't think modifying the contain within the FM would affect anything - right?
An example:
After my FM is executed the actor_tab contains only one value, say it is a sales office. The customer in scope has only one asignment for this sales office, channel and division are also defined there.
It seems like the system would now evaluate which channels and divisions are valid for that sales office. Therefore it checks the functions in the org model. In my case, the result is a quite big list.
I would like to restrict this list to the channel and division defined for the current customer.
How can I do that? Any ideas? Am I totally wrong with my view on this?
Thanks in advance & best regards
Martin

Organizational data determination for mkt. activities

We need organizational data determination for mkt. activities created from campaigns. In CRM we have only the Marketing part of the clients organization, using Marketing scenario in PPCOMA_CRM.
If we leave org. unit field of activity blank, the activity has a red error light.
The responsable person is the one from the campaign. It is responsable of en Marketing unit (that was assigned to campaign).
The possible solutions for our cliente could be 1) org data determination from preceding document or 2) org data determination from the Mkt organization of the responable person.
Concerning 1) There is no "natural" way to assign the preceding
document (campaign). Am I right?
Concerning 2) The only way to determine the an unit, was choosing Organizational Model Determin. Rule 10000148 to perfile ZDUOCTEST and later changing the scenario of rule 10000148 from sales to marketing. This obviosly is not standard. As rule and perfile now have diferent scenarios. What would be the standard solution?
Thanks for help.
Cristina

hi
please do not get confused by the terminology of the standard solution,what you are doing by changing the scenariop from sales to marketing is actually a standard solution,
as an activity is generated in response to the campiang or survey being submitted,and it is always a sales scenario ,since further activity application is in martketing scenario ,so what you are doing is changing the scenario from sales to marketing so that from those activities tyou can generate the org data,this is the standard and it goes this way only
if you want to work other way around then just use the preceding document access sequence in the scenario like then you have to use the campaign data instead of the activity generated in response to the campaign,
best regards
ashish

Multiple business roles and org data determination

Hello together,
we are having an issue with the organizational data determination. Some users have multiple business roles in different sales organizsations. This means, they are assigned to several units in our org modell.
This users can select the business role after the login screen. But this selection doesn't affect the org data determination (rule: ORGMAN_12).
For example. My user is assigned to 4 different org units. After the login i select a role. In debugging i can see this role, but the system selects only the first role and not the role i've selected after the login.
Is there any other rule which follows the select business role? Or can i assign one user only to one unit?
Best regards
Sascha

Thanks for your reply!
The problem is, that i need exactly the org unit according to the selected business role at the beginning. Because we have in one company different distribution channel (e.g. 10, 20, 30). And depending on this the user can create an business partner in 10, 20 or 30. So, in our case we have some users assigned to 10 AND 20 AND 30. For each channel we have one role.
Our org modell looks like this:
company XYZ
--channel 10 ( role 'salespro10')
mustermann-m
--channel 20 ( role 'salespro20')
mustermann-m
--channel 30 ( role 'salespro30')
mustermann-m
If the user mustermann-m select salespro10 he should be able to create a business partner in channel 10. And if the user select the salespro20 he should be able to create the bp in channel20.
But if you use the RH_STRUC_GET i get ALL assigment.
Best regards,
Sascha

What is data determination in access?

hi gurus,
what is data determination in access? what are the docs not in pricing that was mentioned in its definition?
thanks,
paul

hi,
Data determination requires a structure in which the data determined can be stored and accessed from pricing. Communication structure KOMPAZD is provided for this purpose.
The standard system provides the following fields in this structure:
Price list type
Exclusion indicator
Communication structure KOMPAZD can be extended in the same way as communication structures KOMKAZ and KOMPAZ.
This is described in SD Customizing under:
Sales and Distribution ® System Modification ® Create new fields (using condition technique) ® New fields for pricing
Prerequisites:
Data determination in the access for pricing takes place at field level. A field is selected for this. It is used for data determination, not pricing. This is carried out as follows:
When maintaining a condition table, you can choose a field from the key in the Technical Settings field. It is then designated as a data field and is automatically indicated with C in the access in Customizing for access sequences. This is only possible when it is created. If you want to change existing condition tables, you must delete them and then recreate them.
Link
regards
sadhu kishore

Organisation data determination

Similar Messages

Maybe you are looking for