OS 1.0.7.2650 / Bridge 1.0.4.9 Issue

Upgraded the bridge last night and the Playbook this morning.  After the playbook update I no longer can access any of the bridge functions on my Playbook.  This is all on a 9700.  All I get is the black screen with the Blackberry symbol for about 30 seconds and it reverts back to the main screen.
Anyone else experiencing this problem or have a solution?
Thanks 
Solved!
Go to Solution.

delete the BlueTooth Bridge profiles on both devices
Then perform a Battery pull please, with the BlackBerry smartphone powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
on Playbook press power button and both Vol + - buttons for 10 seconds to reboot it.
setup bridge again and see if it persists.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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