OS X 10.10 Yosemite Won't Launch AE CS6
I believe I had the same problem with Mavericks when it was released, but it's also with OS X 10.10 now (I know it's soon but just reporting it). Yosemite won't launch AE but all the other Adobe CS6 apps work great though. Had to get Java for Illustrator but that's it.
Just a heads up for AE artists that are also developers. =)
I have been Alpha and Beta testing many software products for more than 20 years and I have never lost a single day of work because my machine will not run the beta software. Unless your name is Nick Wallenda, set up a Dual Boot and be productive or stretch a cable across the Grand Canyon and try to walk across it without a net. Your choice.
If you are experimenting with Beta OS at the same time and on the same timeline as someone who is creating apps for that OS then you have to expect compatibility problems. There never has been any expectation that the Windows Team or the Apple Team will make sure that any update they create to their products will be 100% compatible will all of the apps that developers have built in the past. Making the choice of participating in an OS beta release while continuing to use your machine for commercial work without a viable option for returning to a previous build is irresponsible to say the least.
Similar Messages
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I installed Audacity the other day have been having problems ever since. Any new app install or updated app will not launch when I try to open them. The icon for that application just sits in the dock and bounces up and down. I found a post here that discusses this issue but its over a year old and Ive tried what they discuss with no luck. Here is the post.
Lion won't launch new or updated appsWhen I try to post the crash report the 'Post' button just goes grey and nothing else happens
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Mini Bridge won't launch in CS6
I can't get mini bridge to launch in CS6. I tried deleting the switch board and that didn't work. Then I tried adding it to the firewall with no success. It is really frustrating me!
Did you have CS2 before you wnet to CS6?
There is a lot people having problems but is mostly PC users that had CS2 installed. Most are saying to make a new user account on the computer log in to it and it works.
That maybe a work around for the mac also. -
My steam won't launch ever since I updated to Yosemite I don't know what is going on.
Whenever I try to launch it, it says "Steam quit unexpectedly" I have tried redownloading it 5 times and have every software up to date. I also have tried
deleting all my steam files and it still doesn't work. Here is a screenshot:
I also downloaded a program called EtreCheck that checks for issues so here is what it found:
Problem description:
My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 11:27:34 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:20:3
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (350.08 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[running] com.logmein.hamachimb.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.logmein.hamachi.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[failed] com.google.keystone.agent.plist Support
[invalid?] com.valvesoftware.steamclean.plist Support
[running] com.w0lf.cDock.plist Support
[invalid?] net.brockerhoff.QuayMenu.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Off-Helper UNKNOWN (missing value)
TotalFinder UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Origin Application (/Applications/Origin.app)
Hotspot Shield UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
VMware Fusion Start Menu UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
DivXBrowserPlugin: Version: 2.2 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.4 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
GoPhoto.it
Omnibar
iTube Studio
Searchme
DivX Plus Web Player HTML5 <video>
OpenIE
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% LogMeIn Hamachi Menubar
0% syslogd
0% WindowServer
0% launchd
0% opendirectoryd
Top Processes by Memory: ℹ️
202 MB mds_stores
189 MB installd
133 MB com.apple.WebKit.WebContent
129 MB Finder
86 MB ocspd
Virtual Memory Information: ℹ️
417 MB Free RAM
2.18 GB Active RAM
417 MB Inactive RAM
1.14 GB Wired RAM
10.58 GB Page-ins
195 MB Page-outsGenieo Uninstall
Genieo Uninstall (2) see post by Linc Davis
TuneupMyMac UNKNOWN (missing value)
Also uninstall according to the developer's instructions.
I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download. -
Applications won't launch in Yosemite OS X
After installing Yosemite OS X some applications such as Photoshop CS6, Firefox won't launch. The icons of the applications keep bounching in the dock and after a while it will stop bounching with the message "Application Not Responding". Seems like every application which isn't by Apple has launching problems...
Need help to fix this fast.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
After Effects 13.1.1 won't launch in Yosemite 10.10, any ideas?
We often see permissions issues after users install an update to the Mac OS X operating system. It would appear that Yosemite is no exception. Please review the following blog post for a possible solution:
fixing permissions problem that impedes start of Adobe applications | After Effects region of interest -
CC Apps won't launch in OS X 10.10 (CC itself works fine)
Hi - I've recently updated my MacBook Pro to Yosemite (not by choice I might add).
I hadn't used CC or any of the CC apps since upgrading last week, today I try and launch Illustrator - no joy. The icon bounces in the dock once, the dock widens momentarily as if another application was trying to launch, but nothing happens. No splash screen, no error message, nothing.
I tried to open other installed apps - InDesign and Photoshop - no joy.
I've since uninstalled EVERYTHING by adobe from the Mac, reinstalled CC and downloaded fresh versions of Illustrator and InDesign. Unfortunately this hasn't fixed the issue.
I've scoured the forums and although I've found fixes for problems with CC loading itself, I can't find anything to help me figure out why the apps themselves won't launch, and how I can fix it.
Any help much appreciated - I've been trying for about 2 hours now and am seriously starting to get behind on my work!...Turns out the ONE obvious thing I hadn't tried was to go into the CC App itself, into preferences, then log out of my Adobe account and back in again - fixed the issue!
I couldn't believe its so simple and feel a bit stupid - but I had completely uninstalled the main CC App then re-downloaded it from Adobe, it downloaded already logged in as I was logged in on the website.
I hope this helps someone else with the same issue, as I had scoured the forums and the Adobe FAQ pages and hadn't found any solution. I stumbled across this whilst waiting for an agent to answer on the live chat! -
InDesign CS5 Won't Launch. Anywhere!
I recently updated my MacBook Pro to OS X Yosemite and now my InDesign CS5 won't launch.
I did some online troubleshooting and it suggested uninstalling and starting again. This would be problematic as I don't have a CD drive so can't install the software and research shows that CS5 is no longer available to download.
My InDesign comes as part of the Acrobat Professional Package V9 - not sure of this makes a difference!
Also, I tried downloading InDesign from CC, but it won't launch as it says I don't have the permission. Please help - I have a paper due for tomorrow!You can download the CS5 installer from the links at the bottom of this page: Download and Installation Help
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I have a macbook pro with OS X Yosemite 10.10.1 and Safari 8.0.2
It has been giving me problems all day and I was able to get it to work, but now it won't launch at all. I have no ideas as to what has caused it.
I have all the latest updates and I have tried restarting my computer multiple times.There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Yosemite: connecting iPod launches iPhoto
Since upgrading to Yosemite, every time I connect my iPod Touch via USB, iPhoto launches. This never happened before (in Lion, Mountain Lion, or Mavericks). I use a late 2012 Mac Mini.
A web search suggested that iPhoto's preferences need to be set for "connecting camera launches no application," but it is in fact set that way.
I can't find any relevant preferences settings anywhere else.
How can I stop this from happening?This sounds like a "feature" and not a bug. I think that you inadvertently took a snapshot of your screen or saved a picture while in the Safari browser - quite easy to do without realizing it, really.
If I'm right - it's trying to help you import the photo. While in iPhoto, you should see be seeing that the current roll is "unfiled" and that there's one snapshot (or more, if you took more) in the folder being displayed.
You need to either import it, or find the new photo on your iPod among your photo collection and delete it. Once either of these are done, then iPhoto won't launch on each connect in order to facilitate importing this new picture.
I find it hard to remember how to delete a photo on the Touch each time this happens to me, but I'm sure it'll come back to me someday! -
My macbook automatically updated to the new OS X version of Yosemite last night. I really hate automatic updates, i don't know why it was on, i thought i had turned it off. Anyway, the thing is, it updated and now the app store app won't launch. I want to open the app to turn off automatic updates and of course, download a few apps since im on a new, three weeks old mac book. I don't know if this is an issue with the new OS X version and if it is, how can i fix it? As far as i know, you have to open the App Store to update the OS and now that app won't launch. So what can I do to fix the problem with the App Store app? Please help.
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem next time it launches". Except that it doesn't, I keep getting the same message and the program closes. Does anyone know what I can do to repair it? Can't back up, can't do anything.
There are dozens of threads in this forum that describe the fix
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I have an Epson printer on a Wifi network. Windows 7 desktop is running the network, and my wife's HP Win 7 laptop prints to it just fine. My MacBook Pro running Yosemite won't detect it, and I do have the latest driver installed. I didn't have a problem when I had a Canon Pixma on the network, but when I replaced it with the Epson nothing seems to work. I go to add a printer to the queue and only the FAX function of the printer shows up - not the WS-4530 print function. Does anyone out there have any suggestions? Please??? :-)
Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
Photoshop CS6 won't launch and when it does it's really slow...help?
Hi,
So my copy of Photoshop CS6 sometimes won't launch and when it does manage to launch fully, it's really slow. I mean ridiculously slow. The only times when I can get it to run even remotely quick is if I shut down my computer, and then restart it and then start up Photoshop CS6 as the first program. Even then it slows down after a while. (And I only have a firefox browser open usually, never more than a couple of tabs at once, so it's not a bandwidth issue)
Here are my comp specs:
Samsung
Processor:
AMD A6-3420M APU with
Radeon (Tm) HD graphics 1.50 ghz
Installed Memory (RAM) - 4.00 (3.48 usable)
64 Bit operating System running on Windows 7 home premium, service pack 1
I also did just recently install the new update Adobe had for Photoshop, so that's up to date.
It's getting really frustrating! I have another program I'm using in the meantime (Paint tool Sai), but I'd really like to use Photoshop CS6.....
Any help would be greatly appreciated!Make sure you updated the drivers from AMD's website, not Microsoft.
Make sure you are running the 64 bit version of Photoshop, not 32 bit.
Disable all third party plugins, and try disabling system utilities (we've seen font managers, antivirus, disk backup software, etc. cause slowdowns due to bugs in those utilities). -
Mail won't launch nor its settings save/ allow changes after 2.0
Anyone else have this ? Mail just won't launch ; opens to the main scroll screen, which stays blank, with the top and bottom bars showing – the bottom bar showing the refresh and write buttons – and then quits. Also, I cannot delete my MobileMe or GMail account, nor edit them.
Though with the MM account, if I try to delete it, it disables all of the push functions except mail. Things that I've been trying to do, like change whether the Trash folder autodeletes mail or not and the name of the account, don't save at all. The Trash delete frequency change stays in place as long as I'm in the Mail settings ; the name change doesn't hold at all.
In the second setting 'pane' in Settings – "Nouvelles Données" in French, so I guess "New Data" ? – down in Advanced, there are two MobileMe Push accounts listed. The first one saying it syncs calendars and contacts, and the second one mail... Yet I only have one MM account set up, or so says the uneditable Mail settings.
Nor can I (re)add my MM and GMail accounts. Trying to add a Yahoo account I never put on the also failed.
I've restarted my touch too.
Sounds like one of those things that when on a Mac, deleting a plist or fixing permissions would be suggested... I can't find a similar Settings-related problem anywhere on the internet either.
Reïnstall?
Message was edited by: TMARim having a mail problem too. i have a multiple yahoo mail accounts and every single one of them wont work. i keep getting this "the user name or password for "imap.apple.mail.yahoo.com" is incorrect." so i deleted my accounts and re-entered them. and the same message came up. i've re-typed the information many times throughout the day and it didnt work. i tried a different account and the same happened. then i tried my gmail account and that didnt work. yours sounds worse than mine, though. im not having mulitple languages. i hope you can figure it out = ]
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