OS X 10.6.8 - Mountain lion will not download. Error: "We could not complete your purchase."

I am currently running OS X 10.6.8 on an iMac (model identifier iMac11,1). I have purchased Mountain Lion so that we can run Adobe CC. I have been advised that Mavericks is not compatible with our proxy server.
When attempting download from the Mac app store I receive this error:
"We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
The following is shown in console when attempting to download:
28/11/13 10:07:24 AM App Store[1824] *** Assertion failure in -[ISDistributionManager verifyDistributionAtURL:allowsDevSign:error:distributionController:], /SourceCache/Pisa/Pisa-60.8/Source/ISDistributionManager.m:146
Please help! I have read many discussions and there doesn't seem to be a fix for this as yet. Any ideas?
Thanks.

The following article pointed me in a better direction:
http://reviews.cnet.com/8301-13727_7-20081398-263/os-x-10.7-cannot-be-installed-on-certain-drives/
I tried to go the partition route, but for some reason the operation failed.
I decided to attempt a Lion install again afterwards anyway, but once again it failed, but now my whole system was hosed and could not revert back to Snow Leopard.
I did a restore from time machine. Once that completed, I attempted to install Lion again, and ta da! it works now.
What a pain.

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