OS X 10.8.1 Problems logging in on a certain domain user account

I have set up a company macbook pro joined it to the domain succuessfully, can login fine with my own user account and have tried with two other colleagues accounts which also works, but when it comes to the user who will be using the machine it won't login, and a very helpful error message appears "Logging in to the account failed because an error occured".
The account is not locked out of AD and the details are correct as the username and password work on a windows system.
The AD server is running windows server 2003
The Mac is running OS X 10.8.1
I realise this is probably a vague problem, but it really has me stumped for a solution since myself and other users can login fine, and the problem is only seems to be with this one account.

I found out the issue with this, just thought I would post the solution if anyone else comes across it.
The problem was the users account had a drive mapped to his AD account on a server that no longer existed.
So I'm guessing at login it would try and map the drive and create a folder on the desktop but couldn't reach the server and time out, preventing the account to login.

Similar Messages

You are unable to log in to the File Vault user account "myaccount "...

I know there are various posts already out there on remedies for recovering your data stored on a FileVault account when you receive the following message at the login screen; *"You are unable to log in to the File Vault user account "myaccount " at this time"*, but this genuinely worked for me despite AppleCare providing absolutely no assistance whatsoever. In fact, if I had followed their advise I'd be inconsolable right now having wiped my MacBook Pro and contemplating the prospect of rewriting my two essays due in 3 days time!
I, in a moment of shear stupidity, decided to move the sparsebundle file in my one and only account to trash. Thinking nothing of my foolish actions I shut down for the evening without a care in the world. The next day I started up my computer as usual, and as usual I was prompted at the login screen for my password. I entered the correct password, but was alarmed to see the message above flash before my eyes. Without boring you all with what I did over the weekend waiting for AppleCare to open again on Monday morning. Anyway, this post is specifically for people who have put the sparsebundle of their FileVault-enabled account in the trash (NOT anything else!) without emptying it, of course! The other prerequisite is that you must REMEMBER YOUR FILEVAULT ACCOUNT PASSWORD!
1. Firstly, you must insert *Disc 1 of the Mac OS X Install* discs.
2. Restart your computer holding down the letter S (make sure you are holding this down BEFORE the start up noise sounds)
3. Select the appropriate language and continue to the next screen (DO NOT go past the next screen, the WELCOME screen)
4. At the grey bar at the top, under Utilities, select *Reset Password*
5. Select the Administrator/Root account and proceed to change the password of this account to test
6. Confirm the password by reentering it and click Save
7. Restart your computer and at the login screen you should now be able to select an account named Other
8. The username for this account is root and the password is test (the password you entered earlier)
9. Using Finder, locate the Terminal utility, which can be found in *Applications --> Utilities*
10. Enter the following, ignoring the bold of course (pay attention to lower cases AND spaces!): *defaults write com.apple.finder AppleShowAllFiles TRUE*
11. Hit Enter
12. On the next line, enter: *killall Finder*
13. Hit Enter again
14. Type: exit on the next line and close Terminal
15. This has enabled the hidden files on your computer to be visible
16. You then need to locate the sparsebundle file in the trash of your usual account folder (it could be 501, so search for that too) whilst logged in to the administrator account
17. Once you have found it, click *Go to Folder* under Go in the grey bar and type /Users/
18. Create a *new folder* at this location with a new username
19. Move the sparsebundle from its present location to the folder you have just created
20. Click Get Info on the new folder, and at the very bottom click *Apply to enclosed items*
21. In *System Preferences --> Accounts*, create a new user with EXACTLY the same name as the folder you created (eg. Folder name = burtreynolds, new user = burtreynolds)
22. A window should appear if you have done the above correctly stating *A folder in Users folder already has same name, would you like to use it?*
22. Click OK
23. Click *Show All* at the top of the Accounts window
24. Restart your system and log in to the new account you have created
25. The sparsebundle should now be visible
26. Double-click on the sparsebundle, it will prompt you to enter a password
27. Enter the password of your former account (if you have genuinely forgotten this password, I honestly can't help any further at this point)
28. If the password is correct, the sparsebundle will automatically mount and you will have access to all the files
29. NEVER EVER USE FILEVAULT AGAIN AND BACK UP ALL DATA YOU DON'T WANT TO LOSE!!!
The above worked for me, and to say I'm mildly annoyed with AppleCare is, well, putting it mildly really!

I know there are various posts already out there on remedies for recovering your data stored on a FileVault account when you receive the following message at the login screen; *"You are unable to log in to the File Vault user account "myaccount " at this time"*, but this genuinely worked for me despite AppleCare providing absolutely no assistance whatsoever. In fact, if I had followed their advise I'd be inconsolable right now having wiped my MacBook Pro and contemplating the prospect of rewriting my two essays due in 3 days time!
I, in a moment of shear stupidity, decided to move the sparsebundle file in my one and only account to trash. Thinking nothing of my foolish actions I shut down for the evening without a care in the world. The next day I started up my computer as usual, and as usual I was prompted at the login screen for my password. I entered the correct password, but was alarmed to see the message above flash before my eyes. Without boring you all with what I did over the weekend waiting for AppleCare to open again on Monday morning. Anyway, this post is specifically for people who have put the sparsebundle of their FileVault-enabled account in the trash (NOT anything else!) without emptying it, of course! The other prerequisite is that you must REMEMBER YOUR FILEVAULT ACCOUNT PASSWORD!
1. Firstly, you must insert *Disc 1 of the Mac OS X Install* discs.
2. Restart your computer holding down the letter S (make sure you are holding this down BEFORE the start up noise sounds)
3. Select the appropriate language and continue to the next screen (DO NOT go past the next screen, the WELCOME screen)
4. At the grey bar at the top, under Utilities, select *Reset Password*
5. Select the Administrator/Root account and proceed to change the password of this account to test
6. Confirm the password by reentering it and click Save
7. Restart your computer and at the login screen you should now be able to select an account named Other
8. The username for this account is root and the password is test (the password you entered earlier)
9. Using Finder, locate the Terminal utility, which can be found in *Applications --> Utilities*
10. Enter the following, ignoring the bold of course (pay attention to lower cases AND spaces!): *defaults write com.apple.finder AppleShowAllFiles TRUE*
11. Hit Enter
12. On the next line, enter: *killall Finder*
13. Hit Enter again
14. Type: exit on the next line and close Terminal
15. This has enabled the hidden files on your computer to be visible
16. You then need to locate the sparsebundle file in the trash of your usual account folder (it could be 501, so search for that too) whilst logged in to the administrator account
17. Once you have found it, click *Go to Folder* under Go in the grey bar and type /Users/
18. Create a *new folder* at this location with a new username
19. Move the sparsebundle from its present location to the folder you have just created
20. Click Get Info on the new folder, and at the very bottom click *Apply to enclosed items*
21. In *System Preferences --> Accounts*, create a new user with EXACTLY the same name as the folder you created (eg. Folder name = burtreynolds, new user = burtreynolds)
22. A window should appear if you have done the above correctly stating *A folder in Users folder already has same name, would you like to use it?*
22. Click OK
23. Click *Show All* at the top of the Accounts window
24. Restart your system and log in to the new account you have created
25. The sparsebundle should now be visible
26. Double-click on the sparsebundle, it will prompt you to enter a password
27. Enter the password of your former account (if you have genuinely forgotten this password, I honestly can't help any further at this point)
28. If the password is correct, the sparsebundle will automatically mount and you will have access to all the files
29. NEVER EVER USE FILEVAULT AGAIN AND BACK UP ALL DATA YOU DON'T WANT TO LOSE!!!
The above worked for me, and to say I'm mildly annoyed with AppleCare is, well, putting it mildly really!

Problem in sending email to other domain users

Hi All,
I am using javamail for sending emails and able to send to people within my exchange server domain. The problem is i am unable to send mail to other domain users like yahoo.com, hotmail.com..the error it is throwing out is *"Invalid Address"*
Is there any spaecial API for this to work?
Thanks,
Kishore

More details, please.
Please read the JavaMail FAQ. Post the protocol trace if you can't figure it
out yourself.

Domain user account will not authenticate once user logs out and logs back in

Greetings,
I am having difficulty resolving an issue with a Mac user on my domain. the user can log in no problem from the initial start up, however when the user logs out and trys to log back in, the domain account and the password doesn't authenticate. the only way the user can log back in is by shutting down completely.

The guys around here who know anything about that hang out on Mac OS X Server forum. Many of them support mixed Server environments in their day jobs.
OS X Server

Ok geniuses, I have a problem that I am fairly certain is user error somehow.   I have an iPhone 4S.   I have a linksys router.   My wifi runs fine with every device in the house.   However, ONLY on my iPhone, it ALWAYS makes me put my password in.

We have another iPhone 4 in the house and it reconnects to the wifi just fine. The kindle, the laptop, the Xbox all reconnect fine. However, for some reason, my iPhone 4S makes me type in the wifi password multiple times a day.   It will connect and works fine while connected.   However, if I let it go to sleep, when I unlock the screen my wifi is "not connected".   I have to deselect the router and retype the password.   If something is using wifi like I heart radio or pandora or an update is downloading, it won't switch off the wifi, but in any other circumstance if the screen locks up and goes to sleep, when I unlock it I will need to reselect my network and retype the password. I have been dealing with this for months and have googled several times for a solution with no success. I'm pretty sure that when I was first setting up the wifi, I changed some setting on either the phone or the
router, but of course I can't figure out what I might have done. Please help!

I read the article thanks.   I tried the settings-general-reset-reset network settings-reboot system-go to wifi settings-select wireless connection-select the ">"-symbol-select auto for http proxy.   I was optimistic about that because I thought I changed some setting somehow to cause this problem, but it didn't work. More specifically, I did connect successfully and browsed the Internet for a good while, but then I put down the phone for a minute, the phone went into sleep/power save mode, and when I picked it back up a moment later it was no longer connected. Dang.   Had to select the connection and use my password yet again.
Another valuable bit of info for you.   The only network with which I have this problem is my home.   I use all kinds of devices at home and no other devices have this problem. Also, I use this iPhone all over with various wifi networks at hotels and starbucks and family's homes with no issues whatsoever. It remembers and automatically reconnects with every wireless network except the one in my own house.

How an Admin user log into a lock out standard user account?

I remember that I was able to override the access to the standard account user when the standard user has the screen lock out. This appear to be missing in Lion. Has anyone knows how to do this in Lion? Thanks.

From my personal experience I can say that at times, four folders (i guess Assets is one of them) somehow get left in C:\Program Files (x86)\Adobe\Elements 11 Organizer folder.
I delete them and restart my system.. and reinstallation works fine. If that's the case with you, you can try it.
CS Cleaner tool might also help.
Thanks
Andaleeb

Migration problem: migration assistant won't migrate both user accounts from time machine backup

My Mac was formatted due to some technical issues. Before handing to the lab- I backed it up using time machine ( and only that ).
I had two user accounts on the Mac before handing it to the lab.
One of them I never actually used -I'll call it the secondary.
The second one was the main one - which I used all the time - the principal account. All my data is there on that account.
The Mac was formatted at the lab.
Using the setup assistant I migrated one user from the Time Machine Backup.
Only later I realized it was actually the account I never used.
Since I never used it - I couldn't remember the login password and had to reset it, took a while.
I then tried to to migrate the principal account - the one I actually wanted to migrate, in the fist place, during the setup procedure - using the migration assistant.
At the relevant window I tick the principal account- the mac does some thinking and then in the login window my only options are the secondary account and guest account, the principal account is not to be seen.
I'm really really stressed and worried.
BTW -when looking into the actual external disk used for the Time Machine at this path: computer name--> backups-->macintosh HD -->users--> principal account - I see all the folders and files with a 'no entry' icon next to them.
clicking on the folders - I get the following notice - 'the folder xxx can't be opened because you don't have permission to see the contents''
What's going on?
I'm running on a 2.9Ghz intel core i5
16GB RAM 1600MHz DDR3
SW version: 10.9.4
would appreciate any kind of help,
Thanks
Dana

thanks,
the thing is the Mac was behaving strangely - that's why I sent it to the lab in the first place.
This Mac is just over a year old but it's content was initially migrated from the older mac.
And it (the new Mac) wasn't working properly from the get go..
It took ages for it to start up and wouldn't start up if any external disk was attached (via USB).
I had to start it up and only then connect external disks.
In the lab - They couldn't find and HW issues.
So they formatted and reinstalled the OS - I think that's all they've sone in the lab
The idea was to start afresh and slowly reinstall softwares - only those necessary.
So, having said all that- does that change your answer?

Problem Logging Into A Specific User Account - OS X Leopard

Hello,
I need assistance with a problem of logging into a specific account in Leopard. It would get stuck in space vortex screen. I have no problem logging in with another account. I tried deleting the account/folders and creating the account with the same user but it would get stuck in the same screen. I don't have a problem logging in with another newly created user id.
I tried locate information relating to this specific problem but was unsuccessful. Any assistance will be great appreciated.
Regards

Hello,
Somehow I fixed the issue by deleting the user account and fixed the disk permission.

DC on VM Restored after crash - Does Not allow PCs to Join Domain, or Domain Users to Log in

We currently had a RAID array crash and rebuilt our main server which housed VMs for our Web and DC.
The main server was restored from a bare-metal backup from 6 months prior to the latest backup of the VMs (not sure if pertinent)
Since the Restore, Domain computers cannot access file shares on the main server or VMs - "unspecified network error
0x80004005
Removed the main server from the Domain to re-join it due to some issues with logging in (even with a Domain Admin account) - Found that any PC removed from the domain was no longer able
to rejoin - Receive (Network path was not found error)
Domain Users cannot log in to their computers - Error reads "The trust relationship between this computer and the domain has been lost" - Domain Admin accounts can log in without
problem.
Have been working on it for two weeks and tried most of the things that I have found in others questions for related
DCDIAG results (run on DC VM) - More errors appear if run on the Server (Locator DcGetDcName(GC_Server_Required) call failed, error 1722 (same for PDC, TIME, GOOD_TIME, and KDC)
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = DC1
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\DC1
Starting test: Connectivity
......................... DC1 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\DC1
Starting test: Advertising
......................... DC1 passed test Advertising
Starting test: FrsEvent
There are warning or error events within the last 24 hours after the
SYSVOL has been shared. Failing SYSVOL replication problems may cause
Group Policy problems.
......................... DC1 failed test FrsEvent
Starting test: DFSREvent
......................... DC1 passed test DFSREvent
Starting test: SysVolCheck
......................... DC1 passed test SysVolCheck
Starting test: KccEvent
......................... DC1 passed test KccEvent
Starting test: KnowsOfRoleHolders
......................... DC1 passed test KnowsOfRoleHolders
Starting test: MachineAccount
......................... DC1 passed test MachineAccount
Starting test: NCSecDesc
......................... DC1 passed test NCSecDesc
Starting test: NetLogons
......................... DC1 passed test NetLogons
Starting test: ObjectsReplicated
......................... DC1 passed test ObjectsReplicated
Starting test: Replications
......................... DC1 passed test Replications
Starting test: RidManager
......................... DC1 passed test RidManager
Starting test: Services
......................... DC1 passed test Services
Starting test: SystemLog
A warning event occurred. EventID: 0x80040022
Time Generated: 01/15/2015 19:32:28
Event String:
The driver disabled the write cache on device \Device\Harddisk0\DR0.
A warning event occurred. EventID: 0x80040022
Time Generated: 01/15/2015 19:32:28
Event String:
The driver disabled the write cache on device \Device\Harddisk0\DR0.
A warning event occurred. EventID: 0x80040022
Time Generated: 01/15/2015 19:32:28
Event String:
The driver disabled the write cache on device \Device\Harddisk0\DR0.
A warning event occurred. EventID: 0x000003F6
Time Generated: 01/15/2015 19:32:52
Event String:
Name resolution for the name DC1.Home.xxx.com timed out after none of the configured DNS servers responded.
An error event occurred. EventID: 0xC00038D6
Time Generated: 01/15/2015 19:33:25
Event String:
The DFS Namespace service could not initialize cross forest trust information on this domain controller, but it will periodically retry the operation. The return code is in the record data.
A warning event occurred. EventID: 0x00000420
Time Generated: 01/15/2015 19:33:29
Event String:
The DHCP service has detected that it is running on a DC and has no credentials configured for use with Dynamic DNS registrations initiated by the DHCP service. This is not a recommended security configuration.
Credentials for Dynamic DNS registrations may be configured using the command line "netsh dhcp server set dnscredentials" or via the DHCP Administrative tool.
A warning event occurred. EventID: 0x00002724
Time Generated: 01/15/2015 19:33:33
Event String:
This computer has at least one dynamically assigned IPv6 address.For reliable DHCPv6 server operation, you should use only static IPv6 addresses.
A warning event occurred. EventID: 0x000727AA
Time Generated: 01/15/2015 19:36:34
Event String:
The WinRM service failed to create the following SPNs: WSMAN/DC1.Home.xxx.com; WSMAN/DC1.
A warning event occurred. EventID: 0x00001695
Time Generated: 01/15/2015 19:59:52
Event String:
Dynamic registration or deletion of one or more DNS records associated with DNS domain 'Home.xxx.com.' failed. These records are used by other computers to locate this server as a domain controller (if the specified
domain is an Active Directory domain) or as an LDAP server (if the specified domain is an application partition).
A warning event occurred. EventID: 0x00001695
Time Generated: 01/15/2015 19:59:52
Event String:
Dynamic registration or deletion of one or more DNS records associated with DNS domain 'DomainDnsZones.Home.xxx.com.' failed. These records are used by other computers to locate this server as a domain controller
(if the specified domain is an Active Directory domain) or as an LDAP server (if the specified domain is an application partition).
A warning event occurred. EventID: 0x00001695
Time Generated: 01/15/2015 19:59:52
Event String:
Dynamic registration or deletion of one or more DNS records associated with DNS domain 'ForestDnsZones.Home.xxx.com.' failed. These records are used by other computers to locate this server as a domain controller
(if the specified domain is an Active Directory domain) or as an LDAP server (if the specified domain is an application partition).
A warning event occurred. EventID: 0x00000420
Time Generated: 01/15/2015 20:20:21
Event String:
The DHCP service has detected that it is running on a DC and has no credentials configured for use with Dynamic DNS registrations initiated by the DHCP service. This is not a recommended security configuration.
Credentials for Dynamic DNS registrations may be configured using the command line "netsh dhcp server set dnscredentials" or via the DHCP Administrative tool.
A warning event occurred. EventID: 0x00002724
Time Generated: 01/15/2015 20:20:25
Event String:
This computer has at least one dynamically assigned IPv6 address.For reliable DHCPv6 server operation, you should use only static IPv6 addresses.
......................... DC1 failed test SystemLog
Starting test: VerifyReferences
......................... DC1 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : Home
Starting test: CheckSDRefDom
......................... Home passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Home passed test CrossRefValidation
Running enterprise tests on : Home.xxx.com
Starting test: LocatorCheck
......................... Home.xxx.com passed test LocatorCheck
Starting test: Intersite
......................... Home.xxx.com passed test Intersite
All PCs can ping the DC, and get name resolution. Checked IPs, DNS on both WS and DC (DC points to its own IP address with no other DNS), Forwarders for DNS appear to be working,
as normal DNS name resolution and internet access works on all PCs. Have tried disabling NIC card and installing another NIC. All searches keep pointing back at the same things that I have tried. I feel like I am missing something stupid.
Please help

The backup you used is too old. That is why your clients are experiencing trust relationship failures: the computer passwords are no longer matching so they are failing to connect to AD. You need to disjoin and join them again.
I understand that this is the only DC you have so please make sure that the DC is not multihomed, that it points to its private IP address as primary DNS server and 127.0.0.1 as secondary one. Also, you might need to rebuild your SYSVOL folder if you keep
getting the SYSVOL errors: https://support.microsoft.com/kb/315457?wa=wsignin1.0
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
My Website Link
My Linkedin Profile
My MVP Profile

Cannot log in on one particular PC as other domain user than specific

Hello,
We have next problem:
On one specific PC I can log in as one specific domain user. However, I cannot log in to this PC as other domain user than specific. When I try to log in as other user it turns back to "Press Ctrl+Alt+Del to log in" screen so it doesn't go
to user's desktop.
Operating system is Windows 7 Enterprise.
What could be issue in such case?

Can you access resources like file shares with the user who can login?Has the PC been off for a long time? I just ask as the computer needs to talk to the domain controller at least once every 3 months, otherwise it looses it's domain membership and has
to be removed and rejoined.

Active Directory accounts problem logging in to Mavericks

We have twenty iMacs in a lab and five in an Internet café, all wired to a multiple subnet network. OS X Mavericks is bound to Active Directory. Frequently OS X Mavericks behaves as if the network user account password is entered incorrectly until the iMac is restarted. This did not happen when we had Mountain Lion. We never have problems logging in to Windows computers bound to Active Directory.

We have twenty iMacs in a lab and five in an Internet café, all wired to a multiple subnet network. OS X Mavericks is bound to Active Directory. Frequently OS X Mavericks behaves as if the network user account password is entered incorrectly until the iMac is restarted. This did not happen when we had Mountain Lion. We never have problems logging in to Windows computers bound to Active Directory.

Error: There was a problem logging on to SAP BusinessObjects Enterprise

I am trying to use Crystal Reports Enterprise XI 4.0 with BusinessObjects Enterprise 4.0 using a Bex Query on an SAP NetWeaver 7.01 SPS 9 BW system. I have been using the SAP Press book u201CIntegrating SAP BusinessObjects BI Platform 4.x with SAP NetWeaveru201D as my guide, attempting to follow it step by step. Please bear with me as I have only started working with this set of products within the last month. (Very new at this and do not have a very good grounding of the way it all works together. Trying to learn as quickly as possible as I am expected to support this set of tools for our developers / users.)
I have been trying to follow along with the book to get everything connected. At this point, I have BOE set up to attach to the SAP NetWeaver BW system. I have created a test Bex Query on the BW system. From within BOE, using CMC, I can configure the Bex Query as an OLAP connection. I have set it up for SSO. I have also exchanged certificates between the BOE and the SAP NetWeaver systems which I believe will allow the exchange of tokens.
I then go into Crystal Reports for Enterprise XI 4.0 on my PC. (I am running Windows 7 64-bit on the PC. I installed the BOE 4.0 suite of client tools except for SAP BO Live Office and SAP BO Analysis for MS Office). I can attach to my BOE system and can browse to see the OLAP connections in the BOE. I then try to select one as the data source for a new report. I then get a pop-up window stating:
   Unable to Logon
     There was a problem logging on to SAP BusinessObjects Enterprise.
       Please check your logon credentials and make sure your network is properly configured before trying again. If the problem
       persists please contact your Administrator.
I cannot find a log / trace / error file on my PC, the BOE system or the BW system to indicate any additional information as to what the root problem is. Has anyone seen a similar error and might know where I can find more information, how to increase trace levels so that I get some additional information or provide hints as to what the root problem might be?
I am also trying to figure out how the authentication works between the PC, BOE and SAP NetWeaver. If using a token, there has to be consistency with the username (or some value) and I am not certain that is happening. Right now, my BOE sources its UME from the SAP NetWeaver BW system. So its user accounts are in the form SID123/ACCOUNT where SID is the SID of the SAP NetWeaver system and the string u201C123u201D is the client on that SID. When I log into the BOE system from within Crystal Reports, I am using the account in that format whereas the account on the SAP NetWeaver BW system in actuality is only the string ACCOUNT. So is the token stripping the string u201CSID123/u201D from the account name when it is sent so that the accounts match? Or do I have to manually configure some kind of account alias (in the BOE system?) so that the two recognize each other? Or something else?
Any hints or ideas around where I can find additional information or where I have gone wrong, would be greatly appreciated.
Thank-you in advance,
Deb Nugent.

Henry,
Many thanks and excellent suggestions. But I am still not able to get this to work and (once again) am stuck.
RE: Server Connections: When I check my server connection, I have not ticked SSL and am using the non-secure server port for my BOE system. When I click on u201CTest connectionu201D, I can successfully log in using my username / password on the SAP NetWeaver BW system. If I tick the SSL box without changing the port, I get the error message u201CFailed to establish a connection. The cause was u201CCannot connect to SAP BusinessObjects Enterprise at this time. Please try again later.u201D If I tick the SSL box and change the port to use the secure server port for the BOE system, I get the same error.
RE: Preferences: I am using the default settings under Preferences -> Network Settings. We do not manually configure proxy settings on our network so I have ticked u201CUse system proxy configurationu201D and under SSL settings, have ticked u201CUse system keystore / trust storeu201D. I have swapped keys between the BOE system and the SAP NetWeaver system but I have not swapped any keys between my PC and the BOE system or the SAP NetWeaver system (which I do not expect to do but am mentioning here in case I am wrong).
RE: BILaunchPad: I do not have any references for BILaunchPad. Is this u201CWeb Intelligence Rich Clientu201D? If so, I tried starting it, it reported an error: u201CAn error occurred at session creation.u201D Details showed u201CSSL mode is being requested but the following argument(s) are not present: passphrase (FWM 01012)u201D I went into the CMC and checked my SAP connections under Authentications. On the tab u201COptionsu201D, there is the section u201CSAP SSO Serviceu201D where I typed in the KeyStore password. When I created the key store file, I only specified a keystore password and did not specify a private key. Originally, I had it set with the private key blank with the correct password on the keystore. I also tried entering the same password as the private keystore and saving it. I verified that the connection services for Web Intelligence had restarted but I still am getting that same message when I try to start the Web Intelligence Rich Client.
At OS level on the BOE server, I logged in as my boe1 account and checked the parameters that can be entered for the PKCS12Tool.jar file that I used to create the ketstore file I had used. There does not appear to be an option for anything other than the keystore password. There is no private key password field listed.
I searched for the FWM 01012 error and found the HTML and PDF help files form SAP explaining errors. However, it only states u201CEnsure that all SSL arguments are presentu201D but gives no details as to what, exactly needs to be checked.
I will be talking with co-workers today to see if any of them can make sense of this (anoterh set of eyes sometimes helps). Any other suggestions about areas to look for addiitonal details / increased traces / logs?
Deb Nugent.

Sales order cannot be rejected -problem log status item status is incorrect

Hi,
I need to reject this particular sales order, but when i try to reject it says to check the problem log which states that the item status is incorrect. It says subsequent documents exists for some lines even though no documenst are attached.
There were a delivery attached to this order earlier but that has been archived. I ran repors SDVBUK00 etc but nothin seem to sort this issue..
I just need to reject the whole sales order. does anyone know any reports or somethin to rectify this issue.
Thanks
Keshini

Dear Keshini,
Could you please update with the process of Delivery Document Archieved?
I mean, had you reversed the delivery (T. Code: VL09) and then deleted the items from reversed Delivery Doc (T. Code: VL02N), before deleteing the Delivery Doc?
Was there any subsequent document for Delivery Doc.?
Best Regards,
Amit
Note: Also, check with Copy-Control settings for Order-to-Delivery (T. Code: VTLA)
1. Field: Update Document Flow is marked ticked at
Item (Dialog Structure) --> Item Category --> Control data
2. Field: Pos./neg. quantity with entry "+"

Hi, so I keep having problems logging onto the iTunes store in iTunes and I get this error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."

Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?

Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

Problem Logging it to Int Rep and Int Dir of SAP XI

Hi,
I m using SAP XI 3.0, I am maintaing 2 systems, one as server and one as client. In the client system I have installed J2e engine and SAP GUI. I have problem logging in to Integration rep and Int Dir in the Client system. I have no logging problem in SERVER, but I have in Client system.
So pls help me in this regard....
!!!THANKS IN ADVANCE!!
Sunil Shetty

Hi,
If its a problem in the exchange profile, then how is it possible to log in to the SAP XI Server, which is having the same use name and password.
User Name and Pass Word of Server System is Same as the Client system.I can log in to the server but I am unable to log in to client system which is another system.
Thanks in advance.
Sunil Shetty

OS X 10.8.1 Problems logging in on a certain domain user account

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