OS X SERVER "Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible."
We have an OS X 10.6.8 SL server managing our iMacs. Since the update of the workstations to at least 10.6.8 and Firefox 34.0.5, we get the error: [Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.] upon launch of Firefox. It appears to be an issue that the profile is stored on the server rather than on the local hard drive. There is no way whatsoever to access, configure, start, or any other way manage Firefox at this point. Need a solution to this problem as we have hundreds of users that are unable to use Firefox now.
See:
*https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.
*http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Similar Messages
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Message trying to open firefox; your firefox profile cannot be loaded. it may be missing or inaccessible
Firefox is already running but is not responding
https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Check and tell if its working. -
Your firefox profile cannot be loaded. it may be missing or inaccessible. Vista
Vista. I tried uninstall and reinstall 3.6.3 and 4 beta 7 with reboot in between.
When I try to start FF 4 beta 7, I still get the message "your firefox profile cannot be loaded. it may be missing or inaccessible"Use a specific [[Managing profiles|profile]] to test Firefox 4.0b7 and keep your current profile for Firefox 3.6.
Moreover, you use an out-of-date version of Firefox 3.6, [[Updating Firefox|update Firefox 3.6]]. -
I have a Mac and I can't open firefox because it says "Profile Missing-Your Firefox profile cannot be loaded. It may be missing or inaccessible." Then I tried to delete it by moving it to trash and it says it cannot be moved to the trash.
Create a new profile to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I lost Firefox for no apparent reason. I deleted the program and attempted to reinstall and download. Received an error message that read "Your firefox profile cannot be loaded. It may be missing or inaccessible." At the same time, I lost Picasa and all my photos. When I tried to reinstall Picasa, I received the same message about Firefox. Can someone please help. It's driving me nuts.
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Firefox profile cannot be loaded it may be missing or inaccessible WINDOWS 8
I have a Windows 8 OS running on a PC. I have been using Firefox as my browser for several months. Suddenly, when I try to load Firefox, I get an error message, "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have uninstalled and reinstalled Firefox version 21.0 twice, and still get the same error message. How do I get to the profile.ini file using Windows 8, and what am I supposed to do when I ever get there?
There are a few steps to try.
First, try resetting Firefox:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
If this doesn’t solve the problem, trying using the Firefox Profile Manager to remove your old profile and create a new one manually:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
If this still doesn’t work, try deleting the profile.ini file to force Firefox to create a new default profile:
* Make sure that Firefox is closed
* Press Windows key+R to open the Run box
* Type: %APPDATA%\Mozilla\Firefox
* Click “OK”
* Delete the file called “profile.ini”
* Run Firefox again -
I can't reinstall firefox. I deleted the profile folder and uninstalled firefox in hopes of clearing up the cookies from some problems I was having accessing my school course through a website. It seems to be downloaded but won't open up because the profile is missing. Help is appreciated thanks!
If you delete the Firefox profile folder, but leave the profiles.ini file then Firefox will try to access the folder that is marked as "Default=1" in the profiles.ini file and that will cause this error message.
*Mac: ~/Library/Application Support/Firefox/
In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.
*http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X
You do not have to delete the Firefox profile folder if there is a problem with the cookies.
You would only have to delete the cookies.sqlite file that stores the cookies in case clearing the cookies in the normal way isn't working.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I have bee using firefox for many years and seemed to have lost it. I downloaded again about 5 times,have tried all suggestions in the forums nothing worked.The only thing is I tried to recover my Profile default fold and it is missing. What can I do? I miss using firefox and would like you back
Hello All.
I've been using Firefox for a long time with a great pleasure of course. I've got today the same problem as you: my profile can't be loaded, missing or inaccessible. I tried all solutions but it was not OK.
Finally, as yesterday I've played with hiddens files in my home directory, I noticed that my "/home/myuser/.cache" was marked with a little padlock: it was access protected. So I just execute:
'''sudo chown myuser /home/myuser/.cache -R '''
and now Firefox is working fine.
I hope this way will be useful for you
Thanks -
Because of a virus, I redownloaded Thunderbird 24.4.0 and it completed until trying to open Thunderbird when I get the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I know the profile exists in a "recovered files" folder. I've tried to move it to the current Thunderbird folder but get the same message. I've tried to follow a Mozillazine article but it's too complicated. Is there any online help, such as chat or phone?
I think I have finally figured out how to reply to you. Even though your email says to reply to [email protected], that just goes into dead space.
So to answer your question, the profiles.ini file has in it:
<pre><nowiki>{General}
StartWithLastProfile=1
{Profile0}
Name=default
IsRelative=1
Path=Profiles/ghdigdus.default</nowiki></pre>
Also, I want to mention that there is a Thunderbird folder in C:\ just above the Users folder. It has two profiles in it, one of which is the e00qmtzd.default folder.
Are we getting closer to solving this problem? -
downloaded firefox 4.0 i completed that then a box popped up saying profile canot be loaded tell me please how to fix this
Did you ever have an older version of Firefox installed in that PC?
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I have a new MacBook Pro with OS 10.8.5. Data was moved from my 2008 MacBook (where Firefox worked perfectly) to this one. Several attempts to uninstall and re-install Firefox get the above error message. A previous thread indicated that someone was able to fix this by creating a new profile. I tried this, using these instructions - https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager - but I get an error message when I try to do this in Terminal:
"Error: Access was denied while trying to open files in your profile directory.
Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."
The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not.
Help, please?Yes, I've tried to create a new profile in Profile Manager, using Terminal, but I get this error message when I do so:
"Error: Access was denied while trying to open files in your profile directory. Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."
The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not.
So, how do I get around this roadblock? -
Your Firefox profile cannot be loaded. It may be missing or inaccessible... Help!?
One moment I was able to use Firefox just fine and the next, I'm getting a pop up message:
Title: Missing Profile:
Message: Your Firefox profile cannot be loaded. it may be missing or inaccessible.
I cannot open firefox at all and I'm at a loss of what to do. I can't even troubleshoot firefox because firefox is trying to open but it can't.
What I believe happened was that firefox was in the middle of updating/trying to open in safe mode and somehow got interrupted. I have been looking around online trying to find a solution and so far I've been coming up short and any help would be appreciated!
I have Windows 7.
Thanks!Try to delete the profiles.ini file to force Firefox to create a new default profile.
[http://kb.mozillazine.org/Profiles.ini_file http://kb.mozillazine.org/Profiles.ini_file]
[http://kb.mozillazine.org/Profile_folder_-_Firefox http://kb.mozillazine.org/Profile_folder_-_Firefox ] -
I must have deleted something. My firefox cannot open. I get the following message:
"Profile Missing" Your Firefox profile cannot be loaded. It may be missing or inaccessible.A possible/likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
I have installed the latest version of Firefox on my windows XP Pro 32 bit box 3 times and uninstalled 3 times to fix the message that the Profile is missing and your Firefox profile cannot be loaded. It may be missing or inaccessible. I am admin on the box and I can install the download and remove it all day long but I can't get the profile.ini to be created. I've looked at all the forums and they don't address the missing profile at all or that it never gets created. I really need this to work as IE won't work for me.
''standun wrote:''
There is no Mozilla folder created under appdata only roaming and several other program files underneath that.
Then perform the steps I described for the ''Roaming'' folder instead.
If the problem persists, please mention what security software you have (antivirus, firewall, etc.). Are you by any chance using software that might automatically lauch applications in a sandbox, like Avast?
''standun wrote:''
I sent an email earlier today but never heard back.
I don't know who you emailed, given that Mozilla doesn't provide tech support via e-mail. If you're referring to the notification e-mails from this forum, they only serve to let you know a reply has been posted. You need to click the “See the comment” link in the message to reply.
''standun wrote:''
If there was anyway to import the profile.ini I would.
You could manually create the folders and the ''profiles.ini'' file, but without solving the underlying problem, you're likely just run into some other issue instead. If you insist on going about it this way, this is what you'd do:
<br>1. Click the '''Start''' button on the taskbar and choose '''Run'''.
<br>2. In the box that opens, type ''%AppData%'' and press Enter.
<br>3. In the folder that opens, create a new folder called ''Mozilla''
<br>4. Open the Mozilla folder and inside it create a new folder called ''Firefox''
<br>5. Start Notepad, paste the following as its contents, then save the file as ''%AppData%\Mozilla\Firefox\profiles.ini''
<pre><nowiki>[General]
StartWithLastProfile=1
[Profile0]
Name=default
IsRelative=1
Path=Profiles/2dzy4k7u.default
Default=1</nowiki></pre>
6. Inside the Firefox folder, create a new folder called ''Profiles''
<br>7. Inside the Profiles folder, create a new folder called ''2dzy4k7u.default''
<br><br>
When launching Firefox, it will then attempt to populate the blank profile folder with data files (bookmarks, history, cookies, and so on). If you still have the permissions issue, I expect it will fail to do so. -
Firefox window does not opens. It shows an alert message -"Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have deleted the processes in task manager and restarted Mozilla.Even then it does not opens. Pls get me a solution.
Make a new profile ('[[managing profiles]]'); if the old profile directory is still there, just copy-and-paste its contents into the new profile directory.
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