OS X Tiger reinstallation error

Hi there,
I've recently bought an Intel based iMac,and in order to move my files from my old PC I decided to run the beta of 'boot camp', so I could run Windows from my Mac. However, when I tried to partition the Hard Drive, it told me that there was an error on the disk and that I would have to use disk utility to repair it. Since I cannot repair the startup disk from the same disk, I started the Mac from the OS X installation disk as the readme said I should. However, I missed the writing on the disk that said to hold D in order to perform the hard drive repair - I'm not used to the way Mac works and I assumed it wanted me to perform a reinstall of the OS, which it said would allow my users etc to remain as they were. I assumed it would also repair the disk while doing this. However when the installation seems to finish, an error message appears, saying that "there were errors in the installation, please try again". I did this 3 times, with the same result. Please can anybody advise me as to how I can restore the machine to how it was before the botched install, or if this is even possible? Every time I attempt to turn the machine on it returns to the installation screen...
Thanks for your time!
Intel based iMac Mac OS X (10.4.8) OS X faulty reinstal

Then do the following:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. After the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
When formatting has completed quit DU and return to the installer. Now proceed to reinstall OS X.
I suggest that to move your files from your PC to the Mac that you set up an Ethernet connection between the two computers. If you already have a home network setup then connect both computers to your switch or router. Read the following on how to configure each computer and transfer your data:
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1161.html
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1163.html
http://joelshoemaker.com/computer/mac/macfilesharing.html
http://www.apple.com/macosx/switch/howto/network.html
http://docs.info.apple.com/article.html?artnum=75320
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Similar Messages

Tiger Reinstallation Error

I am not able to reinstall tiger onto my computer. I had problems with using some of my apps like photo booth, ichat, mail, iDVD, and iWork. I decided that i would reinstall tiger but when i put in the disk i got through the language selection, the part where it checks the installation dvd , but when it is about 20 minutes through installation, it stops and says there has been an error. I went to disk utility and tried to verify permissions for the disk and it told me that no packages were found and that they had been deleted from the library/receipts page. when i had tried to reinstall i selected the erase/install option and it got through all of the erasing so all i have now is running the computer off of the disk. we only have one mac in our family, so i cannot test the disk on another one, and i know from using disk utility that there is nothing wrong with the computers disk (permissions). I don't know what i should do and now the only thing i can think of to do is to buy leopard.

Welcome To  Discussions CMacNewbie!
"I went to disk utility and tried to verify permissions for the disk and it told me that no packages were found..."
As you performed an unsuccessful Erase & Install, that message does not surprise me either.
To check the integrity of the Hard Drive, you should instead, run Repair Disk.
If that reports that the S.M.A.R.T. status is verified, and no repairs are necessary, then try another Erase & Install of Tiger 10.4.x.
THESE ARE THE STEPS FOR USING DISK UTILITY TO REPAIR YOUR HD
1.Insert the System Install disk, Mac OS X CD-ROM disk, or Restore DVD disk, then restart the computer while holding the C key. Use the System disk, of the OS, that is currently installed.
2.Once started up from CD or DVD, on the Menubar at the top of the screen, choose Disk Utility from the Installer contextual menu for Panther, or Utilities for Tiger.
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from disc to access Disk Utility.
3.Click the First Aid tab.
4.Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5.Select your Mac OS X volume, if necessary.
6.Click Repair. If DU reports errors it has fixed, re-run Repair Disk until no errors are reported.
7.Repeat steps 5 & 6, but select the Hard Drive this time. It's usually the first listed with the manufacturer's model number. Make note of the S.M.A.R.T. status.
8.When finished, select Quit Disk Utility from the Installer menu.
9.Select Quit Installer from the Installer menu.
10.In the resulting pop-up window, choose restart.
11.After the computer has restarted, you can eject the CD.
"can i partition my hard drive if it os only 80 GB?"
It isn't really necessary, and I also don't recommend it.
If you need a partitioned drive, I suggest that your purchase an external Firewire drive.
"...if i was just going to intall leopard, would it work with the computer? or would i have to partition it anyways?"
Your MacBook meets the Leopard System Requirements, so it would work just fine.
But it doesn't matter whether you install Tiger or Leopard, there is no need to partition the internal 80GB Hard Drive.
ali b

How do I resolve Tiger installation errors?

System:
Ibook G3 with OS X 10.2 (Panther)
640 MB RAM
Task:
Upgrading to OS X 10.4 (Tiger) with OS X Tiger install disks sent to me from Apple.
Problem:
Install seems to be working fine but then gives an error message.
Error message:
"There were Errors during the installation." "Please try again."
Attempts:
-Disk Repair with Disk Utility -> There were no errors.
-Permissions Repair with Disk Utility -> Fixed some permissions, but still doesn't work.
Symptoms:
-When I try installing again, it always asks for disk 2 (unless I boot directly into disk 1 to try it all from the beginning)
-I cannot boot back into the operating system. Even if I try starting up without the disks, it runs the installer and asks for disk 2.

Hello, here's what I'd try...
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
   2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
      *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
   3. Click the Erase tab.
   4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
   5. Select your Mac OS X volume.
   6. Highlight the drive, select Partition Tab, then Format type... MacOS Extended Journalled, select the Security Options button, choose Zero Out Data, Erase... after completion hopefully you'll be able to install.
That second Disc thing happens frequently, the best way around it is to do a Custom install, and eliminate enough Printer Drivers, Languages, Fonts, and Applications you don't need... then it may skip #2 altogether.
http://support.apple.com/kb/HT1442

Tiger installation error - help please

Can anyone give me any advice?
Trying to install Tiger, get through the DVD test and disk verifying, and then get this error message
"There were errors installing the software please try again"
(which of course i have with no luck)
- i've updated firmware
- run disk utilty and cocktail
- removed all peripherals
- Have plenty of harddrive space
I read on the apple support pages this may be a RAM issue. I have 512MB internal RAM which was a replacement for a corrupt card, (done about six months ago and been fine), and 512MB added in the slot. I've removed the 512 in the slot and tried to reinstall Tiger with the same result.
Does anyone have any ideas? Is it possible to turn off the internal RAM and just run off the slot card?
Appreciate any help

Here's a long discussion about the -9972 error. It can be pretty serious, so take the time to explore the solution options that are outlined. If all fails be sure to backup if you can, then erase the drive and reinstall.
The following was contributed by Fumiaki Kawashima.
The error message, "Error: The underlying task reported failure on exit (-9972)" is a serious filesystem error in the Mac OS X Core Foundation. The problem can also lead to other critical errors such as "Keys Out of Order," "Invalid node structure" and/or "Invalid sibling link." The causes and scenarios vary. Troubleshooting a solution may depend upon computer configuration and whether the -9972 error is accompanied by other critical errors. This issue can also lead up to a kernel panic. If the error occurs when an external FireWire device is connected, disconnect it until you verify the device's compatibility.
Symptoms:
In most cases, you are unable to restart from Mac OS X.
* A volume is grayed out or not mounted with or without a kernel panic.
* A folder with a flashing question mark may appear.
* A bad partition map may be reported.
* A target disk mode solution may not work.
* Most likely, Disk Utility, Norton Utilities, TechTool and DiskWarrior cannot fix the issues.
* The high level disk format (Standard format) may unable to perform.
* You may unable to re-initialize the hard drive.
* A disk physically malfunctions in the worst case.
Example of an accompanied error message:
DiskWarrior normally fixes 1 to 6, but cannot fix errors 7 to 10 if the symptoms are very bad. There is no definite case.
01. Volume check failed
02. Invalid B-tree Header
03. Invalid map node
04. Invalid extents entry
05. Invalid clump size
06. Incorrect block count file
07. Invalid node structure
08. Overlapped extent allocation
09. Keys Out of Order
10. Invalid sibling link
Related documents:
What to Do When It Finds an Error
Technical overview of disk volume structures
Possible causes:
* Third-party FireWire device or enclosure, or other peripheral devices.
* Third-party mass storage drives or PCI card issues.
* Incompatible third-party kernel extensions.
* Mac OS X installer disc is improperly treated.
Solutions:
If possible and needed, back up data before troubleshooting. Methods (4) and (5) are for Power Mac desktop computers other than G5 models. The best bet is method (4) if you encounter multiple bad errors.
1. Unplug the power cord. Disconnect all third-party hardware except Apple keyboard and mouse before you start.
2. Do NOT re-install any third-party software/hardware until you completely solve the issue(s) and carefully investigate the compatibility with Mac OS X 10.3.x you install.
3. If another critical error "Invalid sibling link" is detected at any phases, disconnect and reconnect all internal power cords and data cables for hard drives and any ATAPI device. To do so, you may need to read the computer's CIP Instructions in advance. Normally, you do not need to remove third-party RAMs.
Method 1:
(1) Start up from Mac OS X 10.3.x Panther Full Install CD or DVD.
(2) Re-initialize and re-partition the hard drive. RECOMMENDATION: Select "Zero all data" option if "Invalid node structure" or "Keys Out of Order" error is detected.
If this method is of avail, go to Method 2 or greater.
Method 2:
(1) Start up in Mac OS 9.2.2 and shut down the computer.
(2) Start up from a copy of a Disk Warrior bootable CD for Mac OS 9.2.2.
(3) Run DW to fix the damage(s).
Method 3:
(1) Unplug the computer.
(2) Find a second ATA drive and jumper it as MASTER. Jumper the hard drive in question as SLAVE. Verify the jumper pin settings.
(3) Install Mac OS 9.2.x system on the MASTER drive, and update it to Mac OS 9.2.2.
(4) Start up from Mac OS 9.2.2. Re-initialize and re-partition the damaged hard drive with Drive Setup using the "Zero all data" option. Unplug the computer and reconfigure the jumper pin setting on the repaired drive for MASTER and the second drive for SLAVE.
(5) Restart from Mac OS X 10.3 Panther full install CD. Re-initialize and re-partition the repaired drive to install Mac OS X 10.3. Update to Mac OS X 10.3.7 via Software Update. Repair the disk permissions after each Mac OS X 10.3 installation and Mac OS X 10.3.7 update.
You may want to try starting up from Mac OS 9.2.x Full Install CD instead of from (2) to (4).
Method 4:
(1) Find a desktop computer that has an ATA controller PCI card (SCSI environment) and has two hard drive bays. This will make your damaged drive appear as a quasi-SCSI hard drive. Mac OS 9.2.2 must be pre-installed on the computer. I recommend a host computer that installs an Ultra DMA/xxx or xxx (ATA-x) interface equal to or better than the damaged drive with backwards compatible.
(2) Set the host computer's primary drive as MASTER and your damaged hard drive as SLAVE and install the damaged drive in the second drive bay of the host computer. Verify properly configured jumper pin settings in advance.
(3) Start up the host computer from Mac OS 9.2.2. Launch the "Drive Setup" utility. Re-initialize the damaged disk on the second drive using the "Low level format" option. It may take hours but less than "Zero all data" option. Note: Normally, a low level format with a quasi-SCSI drive takes much less (30 - 40%) time than an ATA configuration drive. Note that "Low level format" fixes all difficult logical damage.
(4) Put the fixed disk back in your computer's drive bay. Re-configure the jumper pin setting to MASTER before you place it into the drive bay of your computer.
(5) Restart from Mac OS X 10.3 Panther full install CD. Re-initialize and re-partition it to install Mac OS X 10.3. Update to Mac OS X 10.3.7 via Software Update. Repair the disk permissions after each Mac OS X 10.3 installation and Mac OS X 10.3.7 update.
Note that Panther's Disk Utility does not implement a "Low level format" option.
Method 5:
If Method 4 does not work or fix the damaged drive, let me know. You may need an advanced technique to fix it if the drive is physically not a problem.
OPTION:
Purchase a known good hard drive that conforms to your computer's ATA specification. Fix the damaged hard drive some other time. Nowadays, prices of hard drives are inexpensive.

Tiger install error on disc 2

Hello ... I am trying to install tiger on a macbook pro and get an error (bomfileerror 5) on the 2nd disc.
I do not need the xtra software it's trying to install & I would like to just re-start the install however, after I receive the error on disc #2, it tells me to insert #2 & try again which just keeps failing in the exact same way. I have tried resetting PRAM, NVRAM & SMC with no luck as the screen returns to the installer asking for disc #2. Does anyone know how I might interrupt the installer ?? Everything in the apple menu is grayed out. Any help is MOST appreciated !

*Hi mikm, Welcome* to Apple's Users Help Users Forums.
So you are currently in Leopard. Do you have a FWHD for Time Machine? How big is it?
If it were me, I would get a rather large FWHD and then multi partition it. 1= large one for Time Machine. Note that TM is not a bootable clone. 2= Leopard Clone. 3= Tiger Install—now you have both worlds. 4= Tiger Clone. If you don't know about cloning, post back and help should arrive quickly.
Try a customized Leopard Install where you don't intstall the stuff on Disc 2.
When I get around to Leopard, that's what I am going to do.
Good Luck, JP

Can't do a clean install of Tiger - receive error message

I am running Tiger 10.4.11. I've had some system quirks recently, so I wanted to do a clean install of Tiger using the install disk. But when I insert the install disk and click on the installer, I get an error message that says "Mac OS X 10.4 can't be installed on this machine. Please consult the documentation for the list of supported Macintosh computers." Any ideas what is going on here?? Any help appreciated.
Thank you,
Bob

It turns out I had the Tiger disk from my old Powerbook, and not the Tiger disk from my Macbook. That solves that question.
However, it still won't let me do a clean reinstall where my data is preserved - it said it had to reformat the disk which would erase all the data.

New set up of Tiger - airport error

I am trying to go through the initial set up of Tiger on a Macbook and I chose our wireless network (from all those available) and then am asked for the WEP key which I supply and I get an Airport utility error and cannot proceed.

Hi Jeffrey,
Is the Router in fact using WEP? That's not secure at all these days if so.
Instead of joining it from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

Instantclient OCCI on Tiger link error

Hello guys,
Has anyone been able to link the C++/OCCI application from sdk/demo in the instant client distribution on Tiger ?
The C/OCI application links just fine, whereas the OCCI one gives the following error:
/usr/bin/ld: Undefined symbols:
typeinfo for oracle::occi::SQLException
collect2: ld returned 1 exit status
This is with (GCC) 4.0.1 (Apple Computer, Inc. build 5247)
Any ideas? Thanks!

This actually works with gcc_select 3.3
I guess there's slim chances of getting this to work with gcc4 right?
Any mac heads aware of problems using 3.3 can cause, especially if using different libraries as well? I know what happens on Linux... but I'm rather new to Macs. Thanks in advance!

Tiger reinstallation/ booting from DVD problems

Hi guys,
I've been trying to reinstall Tiger (10.4.7) on my 12" G4 1.33 iBook, but either I'm doing something wrong or not eveything's ok with my system. I put the DVD 1 in, doubleclick the 'Install Mac OS X and Bundled...' icon, a pop-up appears, I click restart and the system boots back to desktop, as if there was no installation required at all (except for the 'my_name's G4' window open, with my harddrive, dvd and network icons). I tried booting it from DVD but when I try to hold the C key a grey screen appears with a folder symbol with Mac OS face icon switching with question mark, and it boots to desktop again. Any ideas anyone?

Some further info: When I try to boot holding an option key the only drive I can boot from is HD (despite the installation DVD being in the drive). I tried to check if the DVD is broken but I was able to copy everything from the DVD to my HD, still the Read before you install.app and Apple Hardware test readme.app files won't work, I tried copying them to my Applications folder with no result. I tried Optional Installs and managed to install languages support without any problems, yet after all these operations my Text edit and quicktime won't start (icons have changed to default .app icons and there's an error when i try to start them). All these can't be caused by the fact that the installed system is 10.4.7 and the disks are 10.4.2, can it?

LV 8.2.1 reinstallation error 1301: Cannot create file

Hi,
I was forced to uninstall LV 8.2.1 and reinstall it. When I'm reinstalling LV 8.2.1 I get an error message
Error 1301. Cannot create file ". A directory with the same name already exists. Cancel the install and try installing to a different location.
(Abort, Retry, Ignore).
This error is somehow related to the fact that after uninstalling LV 8.2.1 LabVIEW 8.2 installation directory still remains with some stuff in the user.lib and other folders. I'm always using OpenG packages and I didn't uninstall them so that may be the reason. I also used DataAct class browser with LabVIEW.
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Tomi Maila
Tomi Maila

You will get this error if the installer is trying to install a file that has the same name as a folder at that location. For example lets say the installer has a file called "sample" that should go in LabVIEW\examples folder. Now lets say there was a folder called "LabVIEW\examples\sample". Windows wont let you copy that "sample" file in the same location that contains a "sample" folder. The failure is not an error in the installer.
The problem with the 8.2.1 installer is that it is not telling you what file this failure occurred on. It is trying to, but the string is not formatted correctly and it just says "cannot create file ." The actual file name should be where the "." is.
You can usually tell what file it failed on from the text above the progress bar where it says what file is being copied. The best way to see what failed was to get an installation log file.
Naren Salem
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Adobe Acrobat 9 Pro Reinstallation Errors

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Thanks.

I just tried reinstalling it - again, it wasnt giving me the option to register it or anything. Would close the minute I opened Acrobat.
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Difficulty in Mac OS X Tiger Reinstallation using Remote Desktop

I have an iMac intel running Tiger 10.4.11 and an ibook running the same (power PC). My DVD player on iMac has been acting up, refusing to read the installation disk that came with the iMac. I have been trying to use the Remote OS X Install on my ibook running the iMac installation disk so that i can use my iMac to read that disk. Those two computers are connected by Ethernet to an adsl modem. Have been trying for times but the iMac didn't see any network disk during start up. Have followed strictly all the procedures described on the web.
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thank's

Hello Chan, and a warm welcome to the forums!
If your iBook has Firewire & you have a FW cable, you can use the iBook's DVD to install.
Put the iMac's install disk in the iBook, boot the iBook into FW Target Mode…
http://docs.info.apple.com/article.html?artnum=58583
See if the iMac's Install Disc in the iBook eventually shows up as a boot choice.
PS. sometimes with Laptops you have to unplug the FW cable & replug it in to get it to register.

QuickBooks reinstallation error

QuickBooks Re-Installation
"Issue Error 2718: Missing package name for product code '{9A2F0810=369F-4E86-9072-973FBE1679C5}'."
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Hi,
As this thread has been quiet for a while, I assume the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to
reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.
BTW, we'd love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.
Niki Han
TechNet Community Support

Cs3 reinstallation Errors: 10 components - install failed.

I've been using cs3 for many years. I upgraded to Windows 8.1 in January. Everything was working perfectly until today. I got a license stopped working message. I followed the steps on adobe's website but nothing worked. I chatted with a representative online today, gave him my serial number, etc. and asked him to deactivate so I can reinstall it. Perhaps this was a mistake since I was reinstalling on the same machine. At first he said he couldn't deactivate remotely but then he said he did. I could uninstall, then reinstall.
I uninstalled cs3, rebooted, and then tried to reinstall. After the shared components were installed and acrobat, all other components in cs3 failed. I tried uninstalling a couple times, rebooting, and reinstalling. Same error messages. Then I tried uninstalling, rebooting, running your clean up tools for cs3, rebooting, and reinstalling. Same thing happens. The last thing I tried was restoring windows to the last restore point when the computer was working properly. Then I reinstalled cs3. All components failed to install except acrobat.
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MySnapper and Adobe Air reinstallation error

Windows 8, Sony Vaio laptop.
After uninstalling Adobe Air and MySnapper application, in order to get the latest update, I can no longer reinstall the applications.
Adobe Air comes up with an error message right at the end of installation process - "Sorry, an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error#0".
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Hi anon2011
Adobe has stopped supporting IB in PSE11 and is moving towards cloud sharing via Adobe Revel. In view of this I wouldn’t worry too much about installing or updating.
All of the tutorials can now be found on Adobe TV.

OS X Tiger reinstallation error

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