OSX: FF running, but no windows open - clicking on the dock icon should open a new window.

Running OSX 10.5.8, FF3.6.10. If I close all FF windows, but leave FF running, I should be able to open a new FF window by clicking the dock icon. This doesn't work - it just brings FF to the front, but no windows open. Any ideas how I can fix this?

Is an external display connected and turned off? If not, open Mission Control. Do you see the window(s) in any other spaces?

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When I open Thunderbird no windows will open on my desktop until I click "Hide Thunderbird" then click on the dock icon again, Mac OS10.8

When I click on the dock icon to open Thunderbird, the menu at the top of the screen opens, but no windows, ie. Mail & Newsgroups, New Message, About Thunderbird, etc. will open on my desktop. I have to click on Hide Thunderbird, then click on the dock icon again, and then all of the windows I attempted to open become visible. This is on a Mac running OS 10.8.5, Thunderbird 3.0.11. All runs normally after this until I quite Thunderbird.

Hello,
Sorry you are frustrated. If you have improvements you would like to make, you can file them to the [[Suggestion Box]] and the Firefox logo in the top left with upside down arrow is the Firefox button containing menu items. Try a clean reinstall as instructed below to see if it resolved your issue.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Have 3 sites on line and need to update them but each time i click on the site icon it opens always the same one... and i cannot access the other 2....

Have 3 sites on line and need to update them but each time i click on the site icon it opens always the same one... and i cannot access the other 2....

In Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
To open your domain file in Lion or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
tell application "iWeb" to activate
Just launch the application, find and select the domain file you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
You can download an already compiled version with this link: iWeb Switch Domain.
WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder. So rename your domain files once they've been created to something other than the default name.
OT

Clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have to click on the Firefox icon in the Tray to bring it to full screen. Can you please help

clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have toclick on the Firefox icon in the Tray to bring it to full screen. Can you please help.

Thanks Jason, I had the same problem and did exactly the steps above. Problem solved! You rock! :)

I somehow can't do the video chat on ichat, I can see my self but i can't click on the video icon

I just got my macbook pro and tried to yahoo messenger video chat,.. and it does not work . So i called the support line and they set me up with the ichat. but now the video icon will not even work, or i cant click on it. i can see myself but if i try to video chat i can not see the other person. what should i do

Hi,
Welcome to the  Support Communities
So you downloaded Yahoo for Mac (Beta 3) and installed it.
Presumably you set up the app to Broadcast your Video feed (and who could view it) ?
You probably set up some Buddies and invited them to See your Video and have a Audio Chat ?
(That's the Way Yahoo works)
Can you be clear about which bit does not work please ?
Check
System Preferences > Security > Firewall
If ON, then go to the Advanced Button
In here "Allow Signed apps" should be Enabled (The phrase is actually longer and refers to Software rather than Apps)
Also Yahoo must be in the List.
Are you choosing to View their Video ?
Can you hear them in the Audio Chat ?
Is your router allowing Video for Yahoo (And Audio) ?
If it is set to do UPnP then it should not need any other settings regarding Opening ports.
iChat Video will only work iChat to iChat (The other end must have a Yahoo Account set up in iChat and it is effectively Mac to Mac for Video).
Is this a Mac Buddy ?
Are they Using iChat ?
9:03 PM Sunday; September 11, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Program only gets focus if I click in the dock Icon

If I have multiple programs visible (i.e. safari, firefox, skype) and click on one of them, it moves to the front, but I can NOT type in it, and the border does not turn grey, UNTIL I click on the icon in the dock. (using built in trackpad)

Any third party system enhancers in play?
charlie

Itunes is running but will not open after most recent 9.1 update w/Bonjour

I recently loaded the most recent update for Itunes 9.1 version on 3/31. Since then, I have not been able to open my Itunes. I think it might be related to Bonjour because I see that it was added during my most recent update and I have never had it on my computer before. Now, i cannot get back into Itunes. I installed the update but when I double click on the itunes icon to open the file - I get nothing. The screen never shows up. Yet when I go to the task bar it says itunes is running in the background but there is no evidence of this. Help - I have been installing and reinstalling for the past couple of days with no luck.

I have three computers that are practicably clones of each other and the new itunes update failed on two of them but one worrked fine. Here is fix that worked for me. This fix was suggested by another member but I cannot recall or find his post. My system is WinXP sp3 with all the latest patches.
1. Download AirPort Utility 5.5.1 for Windows http://support.apple.com/downloads/
2. Open task Manager and stop the mdnsresponder process. The corrupted mdnsresponder will be using 50% of your cpu.
3. Open control panel / add remove programs. Find the bonjour app and click on it.
4. Note the corrupted version of bonjour 2.0.0.34 by clicking on the support link.
5. Uninstall bonjour
6. Restart Windows.
7. Install the AirPort Utility. This will install a good working version of mdnsresponder. Restart windows again.
8. Upon restart you will see a new the airport icon in your task tray. You can also find mdnsresponder.exe running under process in task manger with little or no cpu usage. Your bonjour app under add remove panel will now be version 1.0.106

When I download itunes 10.4 and quicktime the icons appear on my desktop but once I double click on the icon nothing happens, When I download itunes 10.4 and quicktime the icons appear on my desktop but once I double click on the icon nothing happens

When I install itunes on my home pc everything goes thru fine I see the icons on my desk top but once I double click on the itunes icon nothing happens
I downloaded itunes 10.4 and I'm using window 7 - 64 bit as my OS.

Many thanks.
The iTunes and QuickTime symptoms are consistent with another application (other than QuickTime itself) having dropped old Quicktime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

After updating to firefox 9 when i click on the "home" icon i get an alert that the url is not valid and can't be loaded. Why?

my computer updated to firefox 9. update was ok, but now when i click on the "home" icon, i get an alert that the url is not valid and cannot be loaded. everything is good to go as far as web surfing and so forth, but i want the firefox start page as my home page. also the private browsing option won't work because of the invalid url.

Hi ozzie427,
What URL do you have bookmarked as your home page? You might want to look at the Knowledge Base article [[How to set the home page]]. There are steps in there to restore the home page to default. I would try that first to see if it clears up any strangeness. If that works, you can set the home page to anything you like.
Hopefully this helps!

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

Assuming you have these accounts set up in Mail, open preferences and under Accounts tab, edit the SMTP outgoing server list. Do you have a .mac address in the list? If so, delete it.
Are you using iCloud?
For the troubled account, select the correct SMTP server for that account in the box and check the box to use only that server with that account.

I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

Question
I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up

When I click on the iphoto icon on my shelf it does not open the window. The iphoto options are found across the top of the computer but no window. Any reason?

When I click on the iphoto icon on my shelf it does not open the window. The iphoto options are found across the top of the computer but no window. Any reason?

I fixed it, thanks.

When I double-click the tab bar, FF4 just resizes the window but does not open a new tab

When I double-click the Tab Bar, FF 4.0 just resizes the window but does not open a new tab. It happens when Menu Bar is disabled (not ticked).

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") 
Your plugins list shows outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.0 r32
* Java Plug-in 1.6.0_03 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

HT1926 went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled an reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a Windows user)

After plugging in my iPhone 4s to iTunes it asks me to update my software. I went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled and reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a WindowsPC user)

Restart Computer.
Refer steps here to delete SC file(s):
Win7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime. START > CONTROL PANEL
WinXP - Add n Remove Programs
Win7/Vista - Programs n Features
highlight QUICKTIME and click CHANGE then REPAIR

I am using iphoto 6.0.6 and after opening the application it drops below the dock. I can see it when I use expose to reveal all open windows but once selected it drops below the dock.

I am using iphoto 6.0.6 and after opening the application it drops below the dock. I can see it when I use expose to reveal all open windows but once selected it drops below the dock.

Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
(On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
(Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

OSX: FF running, but no windows open - clicking on the dock icon should open a new window.

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