OT Win xp problem

Win xp pro 3 years old
Hi,
I have been in trouble with my scanner. When I try to open up
Ulead Photo Ex
5 to use my scanner I keep getting the message to check the
connection from
the scanner to the pc as it's not connected.
I've tried a whole load of things and then just thought I'd
go and buy a new
scanner today and just found that the same error is
happening. If I even
leave the scanner plugged in and re boot the little scissors
type icon shows
new hardware found and if I click on this I get a blue screen
saying that
the pc has been shut down to save any damage.
If anyone can help me I'd be very grateful as work is
building up now and I
can't work without a scanner.
The error message when I re boot is below.
BCCode : 1000007e BCP1 : C0000005 BCP2 : F27FFD00 BCP3 :
F3625A84
BCP4 : F3625780 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
Many thanks for any help.

Have you contacted Ulead support? If it's happening with two
scanners, it's
more likely the program.
Nancy Gill
Adobe Community Expert
BLOG:
http://www.dmxwishes.com/blog.asp
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
A Beginner's
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
Web Development
"dw2004" <[email protected]> wrote in message
news:eceia6$3vo$[email protected]..
> Win xp pro 3 years old
>
> Hi,
>
> I have been in trouble with my scanner. When I try to
open up Ulead Photo
> Ex
> 5 to use my scanner I keep getting the message to check
the connection
> from
> the scanner to the pc as it's not connected.
>
> I've tried a whole load of things and then just thought
I'd go and buy a
> new
> scanner today and just found that the same error is
happening. If I even
> leave the scanner plugged in and re boot the little
scissors type icon
> shows
> new hardware found and if I click on this I get a blue
screen saying that
> the pc has been shut down to save any damage.
> If anyone can help me I'd be very grateful as work is
building up now and
> I
> can't work without a scanner.
>
> The error message when I re boot is below.
>
> BCCode : 1000007e BCP1 : C0000005 BCP2 : F27FFD00 BCP3 :
> F3625A84
>
> BCP4 : F3625780 OSVer : 5_1_2600 SP : 2_0 Product :
256_1
>
> Many thanks for any help.
>
>
>

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    0000003f 0
    0000003e 0
    0000003d 0
    0000003c 0
    0000003b 0
    0000003a 0
    00000039 0
    00000038 0
    00000037 0
    00000036 0
    00000035 0
    00000034 0
    00000033 0
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