Our iTunes will not open. It reads that we need the English version? Please help.

Our iTunes will not open. It reads that we need the English version? Please help.
If I download a new iTunes will I lose everything we have?

Same issue for me. Was running 10.5.3 due to the bug in 10.6 with Apple TV. Upgraded to 10.6.1 since it was supposed to solve the issues. ANd no I can;t open iTunes at all.
Annoyed that 10.6 was shipped with the bug with the Apple TV sortting of titles.
Really p*ssed off that 10.6.1 which was supposed to fix this has totally borken iTunes for me.
Time to try to revert to 10.5.3 again.
Apple, what's happened with Q/A.
(My setup - latest patched Lion, upgraded via Automatic update; so nothing out of the ordinary.)

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Tried to open a doc that I just worked on yesterday. Now it will not open. It says it needs the newest version. I am on 4.3.

A file I worked on yesterday now will not open. It says it needs the newest version. I am on 4.3 which I upgraded just the other day. OS is 10.9.4 Everything was fine yesterday.

You have 2 versions of Pages on your Mac and are alternately opening the wrong one.
Pages 5 is in your Applications folder.
Pages '09 is in your Applications/iWork folder.
Pages '09 can not open Pages 5, iOS 7 Pages, Pages for iCloud beta or iCloud files.
Pages 5 only runs on Mavericks and can not open Pages '08 or earlier files at all and alters/damages Pages '09 files, which once saved can not be opened by anything other than Pages 5.
Pages 5 files are in an odd compressed bundle, impossible to parse, which won't transfer via non-Apple servers. DropBox may have patched theirs, I haven't checked lately.
All Pages files, no matter what version or compatibility, have the same file extension: .pages.
Apple has removed over 110 features from Pages and many of the rest are buggy. They have confused their users and apparently themselves with the installations, upgrades and cross-transfers of files. Effectively Pages 5 files are only compatible with themselves in a very narrow range of hardware and software.
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
Peter

TS1717 Started a software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers

I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??

I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??

Oh, you do have the C2D! That's great!
I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.
Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
Well, that's about it..
I hope that something I've mentioned can help you achieve your overall goal.
Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
Best Regards,
mm~

Itunes will not open, message says library was created with earlier version. what now?,

itunes will not open, message says library was created with earlier version. what do i do?

Unless you just attempted to downgrade iTunes to an earlier verison this is probably a sign of a corrupt library.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

HT1473 My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.

My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

ITunes will not open on Windows Vista after upgrading to new version

After installing the latest version, my iTunes will not open. I have uninstall and reinstall two times and still nothing, any suggestions or tips?

King Penguin set you on the right track. It's probably security software not recognizing the new version of itunes, and blocking it.
http://support.apple.com/kb/TS3125

I just installed 10.2.2. When I tried to start iTunes, I got the message that Rosetta needed to be installed to open iTunes. It downloaded and installed Rosetta but iTunes will not open and it no longer has the iTunes icon. What do I do now?

I installed iTunes 10.2.2. When I tried to open it, I got the message that iTunes needs to install Rosetta to open. It then appeared to download and and install Rosetta. When I try to open iTunes, the icon bounces but iTunes does not open. The icon has also changed from the usual iTunes icon. What do I do now?

I have a 2010 MBP15 which I do not use as much as my pc. When I do, I check for updates and I believe I updated iTunes to 10.2.2 a week or so ago. Since I still use iTunes primarily on my pc, I didn't bother firing up the updated iTunes on the mac.
Last week, when I actually started iTunes on the mac, I got the message that Rosetta needed to be installed. Like abefighter I stalled. I surfed the net, read this thread to get some hints as to w** was going on.
When I checked the system profile in the mac, I think it showed PowerPC for 'kind.' Surfing the Internet I found out Rosetta was something needed to help applications work on PowerPCs. But wait, since this MBP is an Intel, why would or should it be asking me for some stone-age plug-in that was never mentioned in all the previous updates for iTunes until now? Fyi, the iTunes icon on the dock had changed to what I think is an AppleWorks icon.
So, I assumed that the update that resulted in my mac was corrupted. At first I scoured for 10.2.1, thinking that the last version was a dud, but in vain, nowhere to be found. I gave up and settled for a fresh 10.2.2. I did a casual delete, without touching any of the related personal preference files in my folder and it now which works fine. I'm glad I didn't jump to install Rosetta; I read elsewhere about someone who actually went through with the Rosetta install that resulted unhappily.
Unless the mac in question is a PowerPC, I would doubt the need for Rosetta installation.

The iTunes store will not open....-3256.....please help!!!!!!!!

I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
Thank you so much!!!!
Windows XP

Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

I upgraded Pages 5.1 on 2/25/14- worked until yesterday- now will not open lg files with "you need a newer version-" what??

I upgraded Pages 5.1 on 2/25/14. All worked fine until yesterday when I could not open my journal (large file) giving me the warning "you need a newer version of Pages to open this document". Other documents open. What to do?

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store.
Peter

ITunes will not open and tells me to use the "information" to open in 32 bit rather than 64. but the information pane does not offer that option ...

I am trying to open my iTune 10.4 on my mac mini which is running OS 10.6.8, and I get the message that I need to use the information pane to open in 32-bit rather than 64. But the information pane does not offer this option. I'm in a vicious circle of opening, getting this message, then having to close. Did this come about after the June update of iTunes? And if so, why haven't they fixed it? And what can I do? You'd think Apple would want be to be able to spend my money in their store ...

Try following steps and test one at a time:
1. Restart computer, right mouse click iTunes icon and select "Run As Administrator"
2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
3. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
http://support.apple.com/kb/TS2363
4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

Itunes will not open even after I reinstalled Quick time!!! Help!

Okay, I have read lots of information on this site and did everything as instructed, but I am still having problems. I installed the new version of Itunes, then got a "audio configuration problem" message. So, I removed Quicktime and then re-installed Quicktime. I am still getting the same "audio configuration" message! I even tried repairing Itunes in the Add/Remove Programs folder....but it says that Itunes must have Quicktime in order to run. Well, I just reinstalled Quicktime but somehow it is not recognizing it!
What should I do now? Help!?!?! I want to use my new Ipod.
Tiffany
Gateway laptop Windows XP

I went to and had a copy of the QT/IPOD Installer & I-Tunes software copied to a CD. I loaded the disc using the .exe file and all came up and ran well. Best Buy's Geek squad provided me the files free of charge. I was frustrated for three days until the thought came to mind. I hope this helps.

ATTN: APPLE ; iTunes will not open. Many customers/users with the same issu

First of all, I know I am not the first person to post about this nor will I be the last. However SOMETHING needs to be done about this ridiculous problem.
I was using iTunes 8.X prior and I upgraded to 9.0.1 a couple of days ago. Ever since then I have had nothing but headaches when attempting to get iTunes to work so I can work with my iPhone.
I followed previous instructions by other users on this forum. Here is the list of steps I took.
1. Uninstalling iTunes + Quicktime completely. Reinstalling shortly therafter.
2. Ensuring no codecs were interfering (mpcstar, et cetera).
3. Cleaning the registry.
4. Cleaning the SC Info.sidb and SC Info.sidd files from \ProgramData\Apple Computer\iTunes\SC Info
5. Turning off different services or restarting them. This includes Bonjour, Apple Mobile Devices, iPod Service. There IS an interesting note about this later on.
6. Running 9.0.1 on a fresh install of Vista Home Premium on a notebook.
+** No errors were ever given for this issue on either system inside of event viewer or when attempting to execute iTunes. The iTunes.exe will show as active in Processes at 13-15mb and does nothing. At times a smaller, and SECOND process of iTunes.exe will appear at 2-3mb then disappear after a few seconds.+
All of this and it goes nowhere good.
Generally, after rebooting my computers iTunes will start once if at all. However this is not guaranteed. The fact that I have to restart constantly in order to have a small attempt at getting iTunes to execute correctly is absurd.
I noted in 5. that messing around with the services produced one interesting event. When I stop the Apple Mobile Devices service iTunes will load. Although when doing this it will of course NOT detect my iPhone. Even if I load iTunes and start or restart Apple Mobile Devices it of course will not see it.
As aforementioned I am not the only customer and user to have this issue. There is clearly a problem with 9.0.1 and many others will agree. It might not be happening to everyone (lucky for you lot) however it is nonetheless unfair that we who are experiencing difficulties are not seeing a resolution.
If anyone has ideas about what else could potentially be done to remedy this I would greatly appreciate your help. As I am sure others will also.
Thank you for your time and help.
Message was edited by: aetheryte

You are not addressing Apple here.
You may leave feedback for Apple at:
http://www.apple.com/feedback

ITunes will NOT open from shortcut, cannot be updated to newer versions!

So I haven't changed computers and I'm pretty sure I hadn't uploaded a new version of iTunes when this happened, but...
One day it just wouldn't open from the shortcuts (like on the desktop and the start bar). It took me forever to realize it still opens when I go directly to its source and click on it, but it still gives me this box:
{iTunes Setup Assistant}
Warning!
iTunes was not properly installed. If you want iTunes to be able to retrieve CD information from the Internet, you need to reinstall iTunes.
(OK)
So I did try reinstalling it, but nothing seems to work.
And when I do try from a shortcut, this is the series of windows I get:
{Windows Installer}
Preparing to install...
(Cancel)
{iTunes}
Please wait while Windows configures iTunes
(Cancel)
Gathering required information...
[status bar]
{iTunes}
Error writing to file: C:\Program files\iTunes\iTunes. Resources \nb.lprof\EA0423.rtf.
Verify that you have access to that directory.
(Retry)(Cancel)
If I click Retry, it just keeps opening the same window over and over. So then I click Cancel and get:
{Problem with Shortcut}
A fatal error occurred during installation.
{OK}
And if I try to install updates, I end up INSTALLING all of it but at the very end I get:
Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually.
Please help? This is so annoying!!

Thank you to Polydorus! I was disheartened to see that the person posting the question wasn't getting results, but I thought I'd try the first round of easy suggestions provided by Polydorus.
1. I did a disk check (see right-click c drive, etc.). this found no problems, so no solution
2. I did the following: "The try a repair install of iTunes. (Find iTunes in Add/Remove programs and select change>>repair.)" This did it's magic! the warning which included "...If you want itunes to be able to retrieve CD information from the Internet, you need to reinstall it" no longer appears. I recommend anyone with this warning popping up each time you open itunes on a windows machine give this a try.
Thanks again!
Another Coop

Itunes will not open (only a brief moment in the task manager) windows 7. I updated to 11.0.4.4.

hello,
two nights ago I updated itunes to 11.0.4.4 so I could sync my Iphone, but now it wont open at all... only a brief moment in the task manager. i tried to uninstall and reinstall and updated every driver that i have and update Quicktime, but no luck. Also it opened in safe mode but was unable to sync or play any music. please help me!!!

Hello Atlas_j78,
There are a few additional things that you may consider checking out in order to get iTunes back up and running again.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
All the best,
Allen

Our iTunes will not open. It reads that we need the English version? Please help.

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