Our records indicate that this product has been replaced ?!
I bought my iPhone 4 couple of month ago and after selling my mac to get a new MacBook I wanted to sync it with my itunes... issue, itunes seams to be showing that no APP will be present on my phone once I sync it. So I wanted to check the support page... What a surprised, when I enter my serial number I got this message:
"Our records indicate that this product has been replaced. Please provide your product's replacement serial number to find its support and warranty coverage information. For more information, please contact us. "
What the H !? I bought the phone, brand new at an apple store probably 3 month ago or so.
Any Idea ? How and who should I contact ?
First, in regards to iTunes content an iPhone can be synced with an iTunes library on a single computer only, and photos can be transferred from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first. An exception is if you transfer your iTunes library from the old computer to the new or different computer following the instructions included with this link.
http://support.apple.com/kb/HT1751
All iTunes content on your iPhone - all music, movies, tv shows, and 3rd party apps should be in your iTunes library on your computer. Did you transfer your iTunes library from your old Mac to your new Mac and if so, how was this done?
If the 3rd party apps on your iPhone are not in your iTunes library on your computer which means you didn't have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes on your old Mac, first you need to authorize your new Mac with your iTunes account with iTunes if you haven't already done so. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. This will transfer all iTunes content from your iPhone that was purchased/downloaded from the iTunes store that is not currently available in your iTunes library on your new Mac. After confirming all apps on your iPhone are in your iTunes library on your new Mac, select Sync Apps under the Apps tab and make sure all apps currently installed on your iPhone are selected below.
Regarding the other, you can call AppleCare.
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I bought my iphone 4s in usa apple store
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i want to support for this issue.
but when i write my serial number to support center i see warning like that. What is the problem ?
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.Nobody here would know. Contact Apple and ask them
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Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please ( this is the trouble they tell us )
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IMEI: ****
<Edited By Host>Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
FYI, they do not want/need your IMEI number. -
Hi,
i have purchased iphone 4s 16GB in india yesterday and when i m checking warranty status of my phone from https://selfsolve.apple.com/agreementWarrantyDynamic.do
i got responce
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Please helphi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id, -
I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
What step should i take next.Where did you get the phone?
That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
You can not get support from Apple for that phone.
Return it to wherever you got it and get your money back. -
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information.
hi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id, -
bought this phone on ebay. buyer said iy was a replacemnet he got but when i put in the serial number it says that this phone is the one apple took???? makes no sence. i think somehow the serial numbers got stwtich
Serial numbers can't be switched.
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Our records indicate that your phone has been replaced??
I am trying to get some support for my iphone 3g, and when I entered the serial number I got this message:
Our records indicate that this product has been replaced. Please provide your product's replacement serial number to find its support and warranty coverage information. For more information, please contact us.
I bought this phone brand new from an AT&T store and it has never been replaced. Any ideas why I would get this message?Call Apple and ask.
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I purchased a used iphone 5s. when I check the serial number it tells that this product has been replaced, what does this mean? am i still able to use it? what should I do??
It means that the iPhone was returned to Apple because it was defective, and the owner was given or purchased a replacement. That phone can never be used. It was probably stolen in transit to an Apple refurbishing facility.
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***NOTE: I'm Iranian user***
It means the phone you have in your possession was replaced under warranty. If true, the phone should not have been re-sold. Rather it should have been sent back to Apple for refurbishment, where it would then have gotten a new SN.
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New Iphone but OSA shown Product has been replaced.. STRANGE!
I (based Malaysia) got a iphone 3gs 32G as a present from my relative based at UK, she told me that the iphone is factory unlocked. after i got it, i try to insert local carries into iphone and when trying to activate it, I am getting an error from iTunes saying 'The sim card inserted in this iPhone does not appear to be supported'. i then tried to check the status of warranty (IMEI) at Online Service Assistant. when i entered the IMEI number, status shown 'We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number'. i stunned with this status and i eventually call to UK apple care to inform the issue. they told me that the product has been replace due to original's screen was spoiled and replacement is claimed under warranty. they ask me to provide the receipt in order to confirm the ownership. Unfortunately, my relative has lost the receipt so i am afraid it would hinder the new replacement. I email the apple representative but he seems do not entertain my claim despite i could prove the iphone still in new in box.
Is that possible apple will produce two different iphone with same IMEI? i just wonder how could my iphone has been replace? any suggestion?
I sent several emails to apple care consultant but got no reply from him. anyone out there could advise me what to do?If relative purchased phone with credit/debit card, issuing bank should be able to provide copy of receipt. If relative is setup to do banking on line, relative may be able to download copy of receipt without contacting bank. If purchase was cash, retailer may be able to search its records if time and date are known; retailer may have no desire to do so and probably is under no obligation to comply. Photograph box showing iPhone serial # & IMEI and email as attachment to Applecare consultant to see if that will help your claim. If all else fails, return iPhone to relative in UK and have her deal with seller.
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Verify that this class has been marked with the @Entity annotation
Hi,
We have a App level shared lib which does all the JPA related query for an app. And each app can utilize the share lib to get the JPA related query to be done.
For scoping the JPA between App . We have created EMF for each app.
When one app run and does any JPA related action it works fine , but when we try to run second app we are seeing the following error when trying to do JPA specific action .
the @Entity annotation.
[2012-05-23T04:08:16.839-07:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.spaces] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 5825b814-2931-4ad5-8dc3-3e18f66992b7-00000004,0] [APP: webcenterCustom] [[
java.lang.IllegalArgumentException: Unknown entity bean class: class oracle.webcenter.spaces.internal.repository.WcSpaceHeader, please verify that this class has been marked with the @Entity annotation.
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:648)
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:532)
at oracle.webcenter.spaces.internal.repository.SpaceRepositoryUtils.refreshSpaceRows(SpaceRepositoryUtils.java:1791)
Where WcSpaceHeader is an Entity.
For creating emf per App this is the code
private static EntityManagerFactory getEntityManagerFactory()
String appName=Utility.getApplicationName();
EntityManagerFactory emf=sEntityMgrFactory.get(appName);
if(emf==null)
emf=Persistence.createEntityManagerFactory("SpacesReposPUnit");
sEntityMgrFactory.put(appName,emf);
SpacesConstants.LOGGER.info("Caching" +
"EMF for " +appName);
return emf;
My persistence.xml
<?xml version="1.0" encoding="US-ASCII" ?>
<persistence xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://java.sun.com/xml/ns/persistence http://java.sun.com/xml/ns/persistence/persistence_1_0.xsd"
version="1.0" xmlns="http://java.sun.com/xml/ns/persistence">
<persistence-unit name="SpacesReposPUnit" transaction-type="RESOURCE_LOCAL">
<provider>
org.eclipse.persistence.jpa.PersistenceProvider
</provider>
<class>oracle.webcenter.spaces.internal.repository.WcSpaceHeader</class>
<class>oracle.webcenter.spaces.internal.repository.WcSpaceUsrDetail</class>
<class>oracle.webcenter.framework.service.jpa.WcCommonXlationEntity</class>
<class>oracle.webcenter.spaces.internal.repository.WCNavigationActivity</class>
<properties>
<property name="eclipselink.session.customizer"
value="oracle.webcenter.spaces.internal.repository.SpacesEclipselinkSessionCustomizer"/>
</properties>
</persistence-unit>
</persistence>
One more problem i am seeing in this is that . When i create an EM from EMF (which is diff for diff app) and doing some query i am getting a class cast Exception.
(self-tuning)'] [ecid: 5825b814-2931-4ad5-8dc3-3e18f66992b7-00000004,0] [APP: webcenterCustom] [[
java.lang.IllegalArgumentException: Unknown entity bean class: class oracle.webcenter.spaces.internal.repository.WcSpaceHeader, please verify that this class has been marked with the @Entity annotation.
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:648)
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:532)This is a class loader issue, somehow you have deployed the same classes in two places, so have two different versions of the classes.
How, exactly have you deployed things, where are your domain classes?
The issues is most likely that,
Persistence.createEntityManagerFactory("SpacesReposPUnit");
will always return the same factory once it has been deployed.
If you pass a properties map to createEntityManagerFactory and set the property "eclipselink.session-name" to a unique value, then you should get a new factory. -
I have a 4th Gen Itouch non-responsive - says product has been replaced?
I'm stationed here in S. Korea - I purchased the phone on a military installation. I have had the Itouch for about 2 months then it just shut off randomly one day. Non-responsive, will not charge.. I've tried everything from different cables, hard reset, will not recognize on itunes at all. no water damage. I entered in my serial # and it says the product has been replaced? It has not been replaced.
How can I find out more information about this?An iPod will not pair to a computer via BT. The iPod doe not have the necessary profile to support that. Sorry. Also see the following:
iPhone, iPad, iPod touch: Supported Bluetooth profiles -
Problems with Syncing iPhone 3G (4.2.1. iOS). What is appearing in the status bar is "Syncing "untiled playlist.." and its stuck at backing up. I noticed that my name has been replaced to "untitled playlist". Whats wrong
Welcome to Apple Discussions!
Maybe a long shot, but WD is not known for the quality of some of their enclosures, although I do like the drives themselves. It may be worth mounting this drive in a different enclosure, something like one of OWC's FireWire enclosures with the highly reliable Oxford chip sets. I wouldn't be inclined to trust a WD enclosure, especially if it already seemed to be acting in a flakey manner.
Here's an example of what I mean:
http://eshop.macsales.com/item/Other%20World%20Computing/MEP924FW8E2O/
I have 3 of these and I really like them.
From what I understand, if the drive spins up, it is often possible to recover data from it. To be absolutely certain to destroy the data, you just about have to take a hammer to the disk. Hopefully, there will be a way to get your data back.
Good luck! -
Hi,
Bought IPad 2 from an authorised reseller in Bangkok, Istudio. Added on an Applecare contract for it. All happily registered to my appleid and confirmation emails got from apple and applecare.
A month later, I get an email from an apple shop in Canada (never been to that country), telling me that my Ipad cannot be repaired and has been replaced. I raise the issue with Apple Tech Support, they tell me that maybe the person in Canada entered the wrong serial number.
Now when I check my serial number, it says this Ipad has been replaced, and so obviously that even makes my applecare invalid.
Went back to the store, went to the service centre and went back to tech support, no joy.
Any suggestions? on how do I resolve this?
Thanks
Deancontact us option on sellers website
http://translate.google.co.uk/translate?hl=en&sl=th&u=http://www.istudio.in.th/s tores.php&sa=X&ei=69ndT6LXG6mb1AWBn7XqCg&ved=0CFcQ7gEwAA&prev=/search%3Fq%3DBang kok,%2BIstudio%26hl%3Den%26biw%3D1920%26bih%3D1075%26prmd%3Dimvns
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