Out of Memory issue in crystal report 2008 SP1
Hi ALL,
I am facing serious issue in crystal report 2008 SP1.
When i am click the page setup in crystal report 2008 ,it is prompting like "Out of Memory".
Because of this i am not able to see the default printer in the page setup.
Please give the suggestions to resolve this issue.
Thanks and Regards,
Vinay
Hi Ed,
What printer are you using as your default printer?
What happens if you change your default printer to Microsofts generic print driver? Only as a test to remove the printer being the cause.
Also, Go into Page Setup and check on Dissociate Printer..... and see if that fixes the issue.
Also, include all your OS version and patch level, Status of DEP, anti-virus turned off ( disconnect from your network while doing this test ) and Windows Firewall or any third party firewall and close all other software running.
Thanks again
Don
Similar Messages
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Crystal reports 2008 SP1 missing in BusinessObjects Crystal Reports website
We have used Crystal reports 2008 as a reporting utility in our application and have released our product last year. During our release the latest software available was Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7 and same was mentioned in our documentation as mentioned in BELOW.
The current supported version of Crystal Reports is Crystal Reports 2008 with
Service Pack 2 and Fixpack 2.7. The installation sequence is as follows:
1. Install Crystal Reports 2008 base.
2. Install Crystal Reports 2008 SP1.
3. Install Crystal Reports 2008 SP2.
4. Install Fixpack 2.7. This can be found under the hotfix section on the web site.
Questions
1) Now the issue is that, Crystal reports 2008 SP1 is NOT available for download in the "Business Objects u2013 Crystal Reports Runtime Packages". Why was it removed? Any clue? Without this our instructions doesn't hold good.
2) If Crystal reports 2008 SP1 will NOT be available any more then what is the equivalent installable for "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" to be used? Can Crystalreports 2008 SP3 Full Build + Fix Pack 3.3 be used instead of "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" ?
Pls Clarify.Hello,
Download Service Pack 3.0 full build: https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
and then Fix Pack 3.3: https://smpdl.sap-ag.de/~sapidp/012002523100016815822010E/cr2008fp33.exe
Then you and your users don't need to go through all of those upgrade steps.
Thank you
Don -
Integrate the Crystal Reports 2008 SP1 with SAP R/3
Hi Experts,
I have a requirement to integrate Crystal Reports with the SAP R/3 . I'm new with this kind of integration and need help because I need to create a report based on the R/3 data.
I have read some posts from this forum especially on the integration kits - SAP forum but still don't have any idea on how to do it?
I already installed the BusinessObjects Enterprise XI 3.1 and also Crystal Reports 2008 SP1. I also download the Integration Kits -SAP installer from the SAP Marketplace but when I tried to installed it, I get stuck because it need information for BW publisher.
As for your information, we don't use any BW server because we only use R/3.
Can anyone help me where to start on this integration?
Thanks,
-Syahida-Hi Stratos,
You're right regarding the transport files. My basis team able to transport that file but when I try again to connect from Crystal Report to R/3, it come out with other error like " Connect to SAP gateway failed" and " partner 202.171.46.161 :3300 not reached"
What I did were :
a) Click on blank report
b) Create New Connection
c) SAP Tables, Cluster
Did I do any wrong here because the error cameout after I did all the step above ? When I look out on the error, it seems like it need to use port 3300. Is there any specific port required for the integration? This is because if the integration through SAPGui, it should used port 3200 and if go direct using SAPRouter, it will use port 3299.
Really need your expertise here or any document that I can refer because the standard document for integration kit for SAP did not mention anything about the port.
Thanks and Regards,
-Syahida- -
Crystal Reports 2008 SP1 Install Error 1402 on Vista 64
I just downloaded and tried to install the Crystal Reports 2008 SP1 and when I try to run the setup I get a error 1402, could not open key error and the service pack rolls back. I also tried to reinstall from my original CD and I not get the same error. I have tried to run the install using the run as administrator and with Norton 360 disabled and I still get the error. How do I correct this problem so I can update and correct my version of Crystal Reports 2008 Pro?
Hi David,
The link above seems to only refer to deploying runtime. I suggest you un-install Crystal Reports, go into the registry and delete all of our keys. Assuming you only have CR 2008 installed and the usual warnings about backing up or exporting your registry before making any changes:
HKEY_CURRENT_USER\Software\Business Objects
And
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects
And then download a full build of SP1 from this link:
https://smpdl.sap-ag.de/~sapidp/012002523100006556612009E/cr2008v1win_rf.exe
Make sure you do have full Admin rights and check with your IT department to confirm they have not modified the local Administrator profile.
SP1 is DEP aware so it's not required to disable it.
Before you do all of the above You may also want to copy the SP to your local PC rather than running it from a network share point. Network delays can also cause issues like this.
Thank you
Don -
Japanese language pack for Crystal Report 2008 SP1
Hi Team,
this is SAP Internal IT Support Center.
my id is C5101216.
just want to know that where i can download the japanese language pack for
Crystal Report 2008 SP1.
Thanks.
もし日本語のバージョンがありましたら、ぜひ教えて頂きたいですが・・・
宜しくお願い致します。
Edited by: Guanghua Li on Dec 17, 2009 9:33 AMJapanese language pack has already been included in Crystal Reports 2008 SP1. You don't need to apply Japanese language pack individually.
-
How to overcome the Memory leakage issue in crystal report 2008 SP2 setup.
I have developed the small windows based application tool with help of Visual studio 2008 for identify the memory consumption of crystal report object. It helps to load the crystal report objects in the memory and then released the object from the memory. The tool simply does the u201CLoading and Unloadingu201D the objects in the memory.
The tool will be started once u201CTest_MemoryConsumption.Exeu201D executed. The u201CTest_MemoryConsumption.Exeu201D consumes u201C9768 KBu201D memory before load the crystal report object in memory. It means, 9768 KB is normal memory consumption for run the tool.
Crystal report object initiated by the tool and object help to load the report in memory once the tool initiated the crystal report object. Now u201CTest_MemoryConsumption.Exeu201D consumes u201C34980 KBu201D memory during the crystal report object creation and report load process. The actual memory consumption of crystal report object is 34980u20139768=u201C25212u201DKBu201D.
The memory consumption u201C34980 KBu201D will be continued till the end of the process. The memory consumption will be reduced to u201C34652 KBu201D from u201C34980 KBu201D once report load process completed. It means, u201C328 KBu201D memory only released from the memory consumption. Tool enables the Release command for the crystal report object. But crystal report object does not respond to the command and will not release his memory consumption.
The memory consumption u201C34652 KBu201D will be stayed in the memory once job ends. If i again initiate the crystal report object then it crystal report object start to consume the memory from 34652 KB.
Database objects and crystal report objects are properly used in the tool. The object release commands properly communicated to crystal report setup. But the u201CCrystal report service pack 2u201D setup unable to respond the commands which has enabled from .Net Tool. Crystal report objects are properly initiated and disposed in the tool. But the crystal report unable to release from the server.
The memory consumption will be reduced once the server restarted or kill the application.
Crystal report 2008 and crystal report 2008 SP2 setup available in the server.
Microsoft .Net Framework 2.0 SP2, Microsoft .Net Framework 3.0 SP2 and Microsoft .Net Framework 3.5 SP1 are available in the server,
Could you please suggesst how to avoid the memory consumption keep increasing and how to release the memory consumption once the crystal object disposed???Hi Don..
My case is different one. I hope, the problem with Run time Installation setup file (Crystal report 2008 Serivce Pack2 installer) which we installed in the server.
Let me explain with Live scenario which our client faced in crystal report 2008 Service pack2 Installer.
Our client is using a application to help to print their reports. The application is developed with Windows service.
Windows service keep on running in the server. Windows service executes the client 's crystal reports( Labels Report, Stock report) which designed for clients need and the reports will be printed from printer.
10 Same type report (Label Report) will be printed in 1 minute. Reports are not printing during non business hours. But the windows service keep on running. Memory cosumption of application will be 160 MB in business hours.
For Example, On Monday the application memory consumption starts with 160 MB. The Memory consumption will be reached 165 MB in peak business hours. Then the memory will be ended in163 MB in the End of Monday. It means, The memory consumption will be in 163 MB during the non business hours. Reports will not be printed in non business hours.
On Tuesday, the application memory consumption starts with 163 MB and it will be reached 168 MB during the peak hours. The Memory consumption will be ended in 165 MB in the end of Tuesday. The same process contiues till friday. End of friday, the memory consumption of the application will be ended with 170 MB.
Application Memory Consumption slowly increasing in the server. In 5 days, Memory consumption reached Threshold value (170 MB) of the server. Application gets hanged up once the memory consumption reached 170 MB. We got the error messages as "Attempted to read write protected memory " / "Not Enough memory for process". If we restart server / If we restart the service then memory consumption of application get reduced to 160 MB.
From the above scenario, We came know that the either the problem with Application object or the problem crystal report object. In the application, We have checked dispose methods of application objects completly. I am sure that application objects are properly disposed in the application. I hope the problem not with application objects. The problem with Crystal report objects.
Application properly communicates the dispose methods to crystal report objects. Crystal report objects are not released from
the memory.
Crystal report 2008 Serive Pack 2 setup installed in the server.
As you said, If Crystal report runtime is not released from memory then memory consumption keep increase??? In service oriented architecture application, how to unload the crystal report runtime??
Do you any fix for this kind of issue??
Willl Crystal report 2008 service pack 3 help on this issue?? -
Memory leak in Crystal Reports 2008
We are running CR runtime 2008 version 12.3.4 and it looks like there is a memory leak. This is what we see happen (see chart#1). So just between these 4 report runs memory usage as gone up 64mb. We loose 20mb of memory with each report that we call. We actually see memory keep going up until the application fails due to out of memory issues around 1100mb of memory usage. This has been an issue ever since crystal 2008 was released we did not see this issue with Crystal Reports 11 or 10.
chart#1:
memory using in MB after opening and closing a small CR
Start 123
open rpt 225
close rpt 204
open rpt 245
close rpt 226
open rpt 266
close rpt 247
open rpt 287
close rpt 268
When is SAP going to address this issue? Our work around for the last 2 years has been to close the CR application and reopen it multiple times a day to free up this lost memory and to revent "Out of memory" errors. We will be forced to move to Reporting Services if this issue is not addressed soon.
JoshHi Josh,
There are no memory leaks in CR 10, 11, 2008 or 2010 or 2011.
Make sure you are closing and disposing all of your report objects, database connections, Data Sets etc. And then calling GC.Collect.
And if you want to pursue this I suggest you give more details than just saying there is a leak and show a bunch of numbers that mean nothing without the code to verify those numbers.
Thank you
Don -
Issue with crystal reports 2008 clickonce fix pack 1.7
Hi,
When we try to extract the crystal reports 2008 clickonce fix pack 1.7 then we get a message saying that the zip file is corrupt. Anyone got this problem or has a solution for it ?Hi;
It should be updated in the next few days. In the meantime, You can use the following download. It contains the msi and should work for you as well
https://smpdl.sap-ag.de/~sapidp/012002523100007863642009E/cr120_fp17_redist_install.zip
Regards,
Jonathan -
Oracle 10g olap cube connectivity issue using Crystal Reports 2008
Hi
Kindly help me out with a solution. I have created a cube in oracle 10gR2 database using Oracle Analytic Workspace Manager. I am trying to connect to this cube using Crystal report Olap datasorces. But I am only getting 4 options to connect to Hyperion Essbase, HOLOS Cube, Microsoft OLEDB, Microsoft OLAP Analysis Services 8.0 and 9.0. I am not getting any option for connection to Oracle OLAP. How do I do that or if it does not support kindly let me know.
Thanks in advance
TroyeeHi Troyee,
I have discussed the issue with OLAP engineer and he told me that connectivity to OLAP cube is not supported.
and please next time address OLAP questions to the following category:
Expert Forums » Business Objects » Other Business Objects Products
(see the relevant category description)
Vitaly Izmaylov
Crystal Reports Design forum moderator -
Error in Crystal Report 2008 SP1
Hi,
I created a parmeterized sql command template(.rpt)
example:
SQL 'SELECT Name FROM Employee WHERE EmployeeID = {?EmpID}' in the template command with parameter as EmpID.
We are generating the report Using RAS 2008 sp1.
and getting the below error while opening the template using java code.
ReportClientDocument rptClientDocument = new ReportClientDocument();
rptClientDocument.setReportAppServer(rasServer);
if (!myTemplatesPath.startsWith("rassdk://")) {
myTemplatesPath = "rassdk://" + myTemplatesPath;
rptClientDocument.open(myTemplatesPath + template,
OpenReportOptions._openAsReadOnly);
StackTrace
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: XML serialization failed.---- Error code:-2147467259 Error code name:failed
at com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException.throwReportSDKServerException(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.ab.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.s.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.do(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(Unknown Source)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.initReport(UserReportGenerator.java:203)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.generateReport(UserReportGenerator.java:472)
at com.tpt.thresher.powerxl.server.reportdata.reports.ReportManager.generateUserReport(ReportManager.java:3391)
at com.tpt.thresher.powerxl.server.reportdata.dao.UserReportDAO.generateReport(UserReportDAO.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.processReport(ReportDistributedProcessor.java:494)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.process(ReportDistributedProcessor.java:450)
at com.tpt.thresher.common.concurrent.SpringDistributedProcess.onMessage(SpringDistributedProcess.java:413)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4072)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:3964)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4490)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
Caused by: java.lang.IndexOutOfBoundsException
at org.apache.xerces.framework.XMLParser.parse(XMLParser.java:1048)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.load(Unknown Source)
... 24 more
Caused by:
java.lang.IndexOutOfBoundsException
at org.apache.xerces.framework.XMLParser.parse(XMLParser.java:1048)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.load(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.ab.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.s.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.do(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(Unknown Source)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.initReport(UserReportGenerator.java:203)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.generateReport(UserReportGenerator.java:472)
at com.tpt.thresher.powerxl.server.reportdata.reports.ReportManager.generateUserReport(ReportManager.java:3391)
at com.tpt.thresher.powerxl.server.reportdata.dao.UserReportDAO.generateReport(UserReportDAO.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.processReport(ReportDistributedProcessor.java:494)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.process(ReportDistributedProcessor.java:450)
at com.tpt.thresher.common.concurrent.SpringDistributedProcess.onMessage(SpringDistributedProcess.java:413)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4072)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:3964)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4490)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
Error is coming only for RAS 2008 only but in case of enter prise XI version it is running fine .
suggestions please.
Regards,
AdyutSince you mention this works in XI, but not 2008, did you update your applications jar files to 2008?
-
Security issue in Crystal Report 2008 for SAP B1
Hi Friends,
I want to hide the Query which is used in my report from the end user,I don't want they can see and edit the report after exporting from sap b1.
Please help.....its urgent
Thanks.
AndyHi Andy,
SAP B1 is an OEM version of CR 2008. I can't move your post so please mark as answered and post your question to this forum:
/community [original link is broken]
Thank you
Don -
Crystal Reports 2008 SP1 needed
I need to download SP1 english language but I dont see it in the list of downloadable files. Can someone point me in the right direction?
Thanks!That file is no longer available.
Download [SP 3 full build|https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip], requires an uninstall first so make sure you have your keycode available.
Thank you
Don -
How to export subreports along with main reports in crystal reports 2008
Hi
I am having serious issues in Crystal Reports 2008. While I was trying to export one of my reports(having 3 subreports) in to a pdf file,well only the main report data is getting exported.
My subreports are ON DEMAND SUBREPORTS.
Kindly help me in resolving this issue.
Thanks in advance
Sam_dwhThanks Debi for your answer.
Well now I am thinking of publishing the reports which I have generated ,so that client need not have to install crystal reports individually in their computers.But I don't have BO portal as such for publishing.
What will I do? -
No SAP Datasources or SAP Toolbar in Crystal Reports 2008
I cannot see the SAP toolbar or SAP datasources under "Create New Connection" in Crystal Reports 2008 SP1.
After reading many threads on SDN and reistalling Crystal Reports 2008 SP1 and the BOBJ SAP Integration Kit many times I have not been able to get this to work. I have installed the following in order:
- SAP GUI for Windows
Release: 710
Build: 1046700
Patch Level: 12
includes the BW 3.5 AddOn and BI 7 AddOn
Crystall Reports 2008 SP1 which I installed all components except Legacy XML Export.
Business Objects XI Integration Kit XI 3.1 for SAP which I installed all desktop components and all server components excluding web content and SDK. This was a local install on my PC.
I have ensured that I have only one instance of SAPLOGON.ini on my PC.
I have not applied the transports yet because I want to see the SAP datasources and SAP toolbar in Crystal Reports before I progress.
We do not have Business Objects Enterprise and I'm not sure what "BOE 3.1 Client Tools" is referred to earlier in this thread. My understanding is that in addition to SAP and BW we just need Crystal Reports 2008 and the SAP integration kit.
We are on ECC6 and BW 3.5.
I hope someone can help.Hi Stratos,
Thanks for your response. I finally got this working. My issue was that I originally used the Crystal Reports 2008 and BOBJ Int Kit downloads from the SAP support portal. I checked with another SDN user Steven Dierick - thanks Steven - for the version of Crystal Reports 2008 he was using (version 12.0.0.683).
I downloaded Crystal Reports 2008 version 12.0.0.683 and the BOBJ Int Kit from the downloads section of sdn and it works!! SAP Toolbar, datasources and everything.
Considering I'm using Crystal Reports 2008 SP0 are there any disadvantages of not using Crystal Reports 2008 SP1?
If I'm better off using SP1 where should I download Crystal Reports 2008 SP1 and the appropriate BOBJ SAP Integration Kit?
cheers,
John -
Crystal Reports 2008 SP2 Install Error
When I try to install Crystal Reports 2008 SP2 I receive the following error...
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Crystal Reports 2008 SP1' disk and click OK.
SP1 was installed via the upgrade utility that launches with the software. I found the package folder in C:\Documents and Settings\%username%\Local Settings\Temp but it did not contain the MSI SP2 is looking for.
I've tried installing SP2 by both letting the update utility attempt to automatically install it and by just downloading it from the update utility and running the installation manually.
Anyone experience this issue?
-Chris
Edited by: chris.murphy on Oct 20, 2009 10:18 PMHi Chris,
This is not a support site but a public place for all users to help each other. If you would like to talk to a support Engineer then please purchase a case.
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551
Try downloading SP1 and installing it from your local hard driver and then install SP2. I'll mention this issue to the install team and see what they say about your issue.
Thank you
Don
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