Out of Memory when opening page setup

I am getting an "Out of Memory" error when opening the page setup window. I am unable to continue as Crystal is locked up. Has any one seen this behavior before? I am running Crystal Reports 2008 Service Pack 0 Version: 12.0.0.683. This is running in a terminal server environment.

Hi Bruce,
Please uninstall CRXI from the machine by following the Note as per below:
Before getting started, uninstall Crystal Reports XI by launching the Setup.exe file from the installation CD or by using the 'Add/Remove Programs' command. If either of these methods fails to remove all Crystal Reports directories, files and registry keys, then continue with the resolution of this article.
==========
WARNING:
This resolution can be applied if Crystal Reports XI is the only software installed on the computer that uses the Business Objects directories, files and registry keys.
For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise XI are applications that may share the same directories, files and registry keys.
Removing these directories, files and registry keys may cause other software to function incorrectly.
==========
1. To manually uninstall Crystal Reports XI, delete the following directories:
u2022 C:\Program Files\Common Files\Business Objects\3.0
u2022 C:\Program Files\Business Objects
====================
NOTE:
Do not remove the directory C:\Program Files\Common Files\Business Objects\3.0 if you have BusinessObjects Enterprise XI or Crystal Reports Server XI installed. These files are shared by both applications and removal of these files will cause Business ObjectsEnterprise XI and Crystal Reports Server XI to function incorrectly.
====================
2. Delete the following registry keys:
====================
WARNING:
The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk.
HELP:
For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
RECOMMENDATION:
It is strongly recommended that you make a backup copy of the registry files (System.dat and User.dat on Win9x computers) before you edit the registry.
====================
u2022 HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports\
u2022 HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports
u2022 HKEY_USERS\S-#-#-##-...-####\Software\Business Objects\Suite 11.0\Crystal Reports
(The number signs (#) represent a series of numbers that are different on each computer.)
====================
NOTE:
After making changes to the registry, restart the affected service or application as required.
====================
For CR2008 please install SP0 from
[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
I hope this helps.
Shraddha

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