Outbound call not working for Common Area Phone

Hi,
I have configured Common area phone and i am not able to make the outbound call. I have grant the conference policy. I have grant the voice policy.
client policy is default
How to troubleshoot the issue with outbound calls?
INBOUND call is functioning fine 
Thanks
jitender

You can change the dial plan with my tool :) 
https://gallery.technet.microsoft.com/Lync-2013-Common-Area-57bc4ff1
But good call, normalization rules may be off due to default global dial plan.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Similar Messages

  • How to disable addressbook access for common area phones

    I'm searching for a way to prevent access to the company addressbook for our common area phones. One of these phones is used as a door phone in public area and should not display the contact cards of our employees.
    Many thanks

    Hi,
    Please try to add the msRTCSIP-GroupingID attribute on the Contact for Lync users, then test the issue again.
    The basic premise is you can define groups of users in your organizations and assign them different groupingIds. 
    A groupingId is simply a guid and only users who have the same groupingId may search for each other. 
    To set the groupingId for a user, you must set the value of msRTCSIP-GroupingId in Active Directory.
    More details:
    http://blogs.msdn.com/b/jcalev/archive/2012/06/07/partitioning-lync-address-book-using-msrtcsip-groupingid.aspx
    Here is a similar case may help you:
    https://social.technet.microsoft.com/Forums/en-US/7b7ed0b2-03ea-4dee-b4ec-e9a2fad76109/lync-phone-edition-common-area-phone-disable-contact-search?forum=ocsmanagement
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • No long distance dialing for common area phones

    What's the best method step by step of limiting common area phones to local dialing only and blocking long distance?

    The step by step would be to create a voice policy, pstn usage, and route with those restrictions, then assign it to the common area phones.  Then, assign the voice policy to the phones and test.  What you're attempting to do is actually quite
    common.
    I made a handy tool to assign policies to common area phones if it helps:
    https://gallery.technet.microsoft.com/lync/Lync-2013-Common-Area-57bc4ff1
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications
    This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Skype Click to Call Not Working for Landlines and ...

    Hello,
    I am trying to use Skype Click to Call, but it does not seem to be working. I was able to call contacts using callto://CONTACT_NAME, but the second I try to call any mobile or landline number (I.E. - callto://9731234567), it does not work. Skype will come up, but it will not make the call. I am running on:
    Windows XP - 2002 Version
    4 core Pentium processor (1.7 GHz)
    256 MB of RAM
    Google Chrome
    If anyone could provide any insight or ideas, I would really appreciate it. I have already tried a large number of things to fix this issue. Thank you so much for any help!

    Sounds that you have installed a Firefox Beta release and thus are on the beta update channel, see Help > About.<br />
    The Beta update channel receives an update twice a week.
    You need to install the current release to switch the update channel to release.
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 27: http://www.mozilla.org/en-US/firefox/all.html
    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

  • Outbound calls not working

    Hello,
    We have a E1 R2 and outbound calls are not being established. Inbound calls are ok.
    ios:c2951-universalk9-mz.SPA.152-4.M7.bin
    Call Flow: IP Phone -> CUCM -> SIP TRUNK -> Voice Gateway -> E1 R2-> TELCO
    The debug vpm signal is attached.
    What could be the issue?
    I have already tested this E1 R2 link in two differents routers.
    Regards
    Leonardo Santana

    Hi  Dennis,
    I agree with you, this is strange.
    The number dialed was 2217-8631 from extension 3784
    E_HTSP_SETUP_REQ DNIS=22178631 ANI=3784
    Jan 19 00:18:07.900: r2_reg_generate_digits(0/0/0:0(1)): Tx digit '3'
    Jan 19 00:18:08.000: htsp_digit_ready_up(0/0/0:0(1)): Rx digit='1'
    Jan 19 00:18:08.000: R2 Outgoing Voice(0/0): DSX (E1 0/0/0:0): STATE: R2_OUT_PROCESS_A R2 Got Event 1
    Jan 19 00:18:08.000: r2_reg_generate_digits(0/0/0:0(1)): Tx digit '#'
    Jan 19 00:18:08.120: htsp_digit_ready(0/0/0:0(1)): Rx digit='#'
    Jan 19 00:18:08.120: R2 Outgoing Voice(0/0): DSX (E1 0/0/0:0): STATE: R2_OUT_PROCESS_A R2 Got Event R2_TONE_OFF
    Jan 19 00:18:08.120: r2_reg_generate_digits(0/0/0:0(1)): Tx digit '1'
    Jan 19 00:18:08.220: htsp_digit_ready_up(0/0/0:0(1)): Rx digit='1'
    Jan 19 00:18:08.220: R2 Outgoing Voice(0/0): DSX (E1 0/0/0:0): STATE: R2_OUT_PROCESS_A R2 Got Event 1
    Jan 19 00:18:08.220: r2_reg_generate_digits(0/0/0:0(1)): Tx digit '#'
    Jan 19 00:18:08.340: htsp_digit_ready(0/0/0:0(1)): Rx digit='#'
    Jan 19 00:18:08.340: R2 Outgoing Voice(0/0): DSX (E1 0/0/0:0): STATE: R2_OUT_PROCESS_A R2 Got Event R2_TONE_OFF
    Jan 19 00:18:08.340: r2_reg_generate_digits(0/0/0:0(1)): Tx digit '*'
    Jan 19 00:18:08.448: htsp_process_event: [0/0/0:0(1), R2_Q421_OG_SEIZE_ACK, E_DSP_SIG_1000]
    Jan 19 00:18:08.448: r2_q421_seize_to(0/0/0:0(1)) Tx CLEAR FWDvnm_dsp_set_sig_state:[R2 Q.421 0/0/0:0(1)] set signal state = 0x8
    Jan 19 00:18:08.448: htsp_timer - 1000 msec
    Jan 19 00:18:08.448: r2_reg_channel_disconnected(0/0/0:0(1))

  • Click to Call not working for user.

    I have a user with Click to Call 8 installed on Windows 7 64-bit.  It's worked fine for the last month, however a few days ago it stopped.  When we open preferences and update his username/password, clicking on the Phones tab fails to pull any extensions now.  However, if I enter my credentials it pulls my extension immediately.
    I have tried uninstalling, reinstalling, changing his password, nothing seems to work.
    Any ideas?
    Zak Lyles

    Hi I have the same problem.
    I'm running Windows 8.1
    Click to Call used to work on this PC until a resent Windows update happened.
    I am using Skype on the Desktop client applications.
    I can see that Click to Call in installed in my browser IE11.
    My webpage phone numbers have the little skype s next to them and they look like hypelinks but if you click on them nothing happens.
    I've uninstalled and reinsalled Click to Call ... no change.
    Is there a fix?

  • Calling not working

    I continuously try calling and getting called by my friends who live across the state, only to have the call not work for me. I don't get any ringing or the pop-up window, it just shows me that they are in a call. When I do try to join, it sits there for approximately 30 seconds trying to connect and then kicks me out of the call. I have reset Skype, I have checked for updates; I have the most recent one, I'm up to date. They all have no problem calling with each other but I cannot join or make calls. Oddly enough, there is only one person I can call or get calls from out of our group, but I don't receive a notification unless it's from her. I have tried calling echo and it works every time but not with my friends. Please send help or something to try to fix this problem, it is making Skype unuseable. 

    Glad we found a workaround. On which network and in which country are you roaming? And who is your home network operator?
    This would help Nokia to investigate. And it helps those to find the workaround who find this thread via an search on the Internet.

  • Is there an outage in the Hamlin, Tx area(79520) phones have not worked for 2 days?

    Is there and outage in the Hamlin, Tx area(79520) phons have not worked for 2 days?

    This is a peer-to-peer forum; if you have access to a landline, you may want to call Customer Service (800-922-0204) and ask.  You also could try contacting Customer Service via chat:
    Contact Us | Verizon Wireless

  • My speakers are not working sometimes after my phone got wet in rain...

    hi there please help me out i have been using iphone and my 4s got wet in rain and after that issue i got a problem that my speaker are not working for music and videos but my ringtone rings and i could hear my calls in loudspeaker and then after sometime it rectifies itself and becomes normal...... then again if i switch off and switch on i get the same problem ...... what should i do ??? is it a common problem ???? i have tried dock cleaning with qtip and kept in the rice bag........ does anyone know a solution for it???

    No other way. They will probably want to swap the phone out for you for a fee of some sort of course.  I wouldn't suggest self repair because at this point you really don't know what the issue is.  Maybe its something to do with the speaker, or maybe the logic board is damaged.
    If you think the phone might still be a little damp or wet inside, try putting it in a bowl of rice for a day.  The rice may be able to suck out the moisture which could possibly be causing an intermittent issue. 

  • Common Area Phone and Call Forwarding

    Hi,
    Is it basicly possible to use Call Forwarding on Common Area Phones without Hot Desking?
    According toTechnet yes.
    http://technet.microsoft.com/en-us/library/gg412807.aspx
    We have a problem with the setup of Common Area Phones.
    All CAP phones have a Voice Policy with Call Forwarding enabled and Firmware 4.0.7577.250. (Hard Reset done)
    But the phone menu does not show the Call Forwarding entry.
    When we log in as a user (Hot Desking) with the same Voice Policy, Call Forwarding is shown and functional.   
    Any ideas?
    Thank you in advanced for any input.
    Cheers.
    Dietmar
    ucready

    Try these (on Lync 2013 SEFAUtil):
    Forward calls to outbound:
    C:\>SEFAUtil.exe /server:theGreatPool.internal.net sip:[email protected] /Verbose /callanswerwaittime:10 /setfwddestination:+3580123456789  /enablefwdnoanswer
    Forward calls to internal user:
    C:\>SEFAUtil.exe /server:theGreatPool.internal.net sip:[email protected] /Verbose /callanswerwaittime:10 /setfwddestination:sip:[email protected]  /enablefwdnoanswer
    Petri

  • CALLER ID not working for International incoming calls

    Hi,
    I've a strange issue where CALLER ID not working for International incoming calls, it shows INTERNATIONAL UNKNOWN NUMBER in the phone display, but the number shows correclty in Verizon Call assistant !!!
    Any clue?

    yashshankar wrote:
    Hi
    I recently  purschased an Online number but the caller id does not work for incoming calls.How do we resolve this problem?.
    Regards
    Yash
    You didn't mention what country your Online Number is in.  Not all of Skype's Online Numbers are eligible for use as Caller ID when calling telephones or sending SMS messages.  If your number is from one of these countries (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), then it can be used this way.  Otherwise, you can use a mobile number from countries other than Japan or Mexico as Caller ID with Skype, after the number goes through a verification process where Skype sends SMS messages with codes to that number.
    To get to these settings, log into your Skype account here on the Skype web site using the "Account" link at the top of this page.  You'll see a screen that would include your current Caller ID settings, and a link to change that.  If your Online Number is from one of those countries I referenced above, just select it and you're done. 
    Hope that helps!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Since updating my Iphone to ios 8, my hands free in the car (Radiosat) is not working correctly.  The phone pairs ok with car, and my phone is recognised but then it cuts off the radio and says that I'm in a call, I can't cancel the call or do anyth

    Since updating my Iphone to ios 8, my hands free in the car (Radiosat) is not working correctly.  The phone pairs ok with car, and my phone is recognised but then it cuts off the radio and says that I'm in a call, I can't cancel the call or do anything.  I have taken my car to my local dealer but they say the Radiosat is working ok?

    Hello there stidhambr15,
    I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't quite get the device going again, I recommend restoring the device.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
    iPhone and iPad: How to remove the SIM card
    http://support.apple.com/kb/ht5163
    iPhone 4 (GSM model)
    iPhone 4S
    Cheers,
    Sterling

  • A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

    A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
    Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
    But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
    I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
    How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
    Thank you in advance,
    SiHero

    If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
    If Verizon return it to Apple it wil not be handled by Apple
    If Verizon also use unauthorised repairers you may be lucky
    (Apple do not sell parts to local guys or anyone else )

  • Is there any official market or store or anything in Egypt to fix my iphone 4 it jumped from 5th floor and the back hous was crashed and the network sensor was not working good but the phone and the screen and the others things are ok so plz help ???

    Is there any official market or store or anything in Egypt to fix my iphone 4 it jumped from 5th floor and the back hous was crashed and the network sensor was not working good but the phone and the screen and the others things are ok so plz help ???
    my iphone is now just coverd with case and the back house is crased

    Etisalat, Mobinil and Vodafone provide warranty service in your country.  You can also search Google for a 3rd party repair shop near you.

  • I have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    i have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    Warranty and support is only valid in the country of origin.  The only exception being the EU where a device bought in any EU country can get warranty or service in any EU country.
    Warranty is determined by device (serial number), no documentation required.
    Apple does not repair devices, they replace them.  For that reason, ensure the device is backed up and any pictures take with the device are copied off the device prior to going in for service.

Maybe you are looking for