Outlook 2003 clients cannot connect to shared diaries on Exchange 2010
Having recently upgraded to Exchange 2010 from 2003, I am now receiving calls from users regarding the above.
I am due to move to Office 2013 later this year but there are some third party app incompatibilities I need to get resolved first.
So I came across the following article
https://support.microsoft.com/en-us/kb/2299468?wa=wsignin1.0
and have changed the default RCAMaxConcurrency from 20 to a very high value of 214783647 and have restarted the Throttling services.
However, my Outlook 2003 users are still having issues when they have less then 16 calendars open.
I have ran Get-ThrottlingPolicy to confirm my changes which is correct.
As another approach, I have got users to run the /resetnavpane switch when lauching Outlook to clear down any orphaned references.
Can anyone suggest what else I could try?
Hi,
As per the information and details provided by you, to solve this issue, please follow these steps: -
To resolve this problem, create a custom throttling policy by using an increased value for
RCAMaxConcurrency. Then, associate this custom throttling policy to the mailboxes that require Outlook 2003 clients to open multiple shared calendars.
After you make this change, wait for the
Active Directory replication to finish. By default, the throttling policy should be applied after
15 minutes. To apply it immediately, restart the Microsoft Exchange RPC Client Access service on the
Client Access Server (CAS).
Note: - An
RCAMaxConcurrency value of 100 is suffient in typical cases in which Outlook 2003 has to open
29 shared calendars. This value may have to be increased, depending on which
Outlook add-ins is installed.
Important: - The original release of Exchange Server 2010
allows a maximum parameters value for RCAMaxConcurrency of 100. Exchange server 2010 service pack 1 increase the maximum value for
RCAMaxConcurrency to 2147483647.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G
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Import-module msonline
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[email protected]
working password at the MicrosoftOnline Portal
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+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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At line:1 char:18
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+
~~~~~~~~~~~~
+ CategoryInfo
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http://forums.macrumors.com/showpost.php?p=7221295&postcount=20
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Hi:
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