Outlook 2010 SP1 Profile Does Not Update After Moving Mailbox Between Exchange 2010 SP2 Sites

I am working on a large mailbox migration from one AD site to another.
Exchange version at both sites:Exchange 2010 SP2
Two Mailbox Servers: MBX01 in site A / MBX02 in site B
(There is a DAG but keeping this simple)
Two CAS Arrays: CASA.domain.com / CASB.domain.com
The RPCClientAccessServer property is set accordingly. Where MBX01 is set to CASA.domain.com and MBX02 is set to CASB.domain.com
Clients:Outlook 2010 SP1
Scenario: I successfully move a mailbox from Site A to Site B. The Outlook client does not automatically update its server settings to point to the new cas array (CASB.domain.com) and continues to connect to the old CAS server (CASA.domain.com).
I have seen a few articles regarding this pointing to workarounds such as:
- repairing the outlook profile on the client
- delete the existing outlook profile
- run a script to update the prf file (re-cache's email at the client)
I am interested in knowing if anyone else has experienced this, what their solution was for a large migration and if any roll-ups or service packs have possibly fixed this problem.
I would also like to know if you have seen this affect ActiveSync devices. I am getting mixed results in my tests and thought it may be contributed toward different device types, mobile os versions, etc...
I have posted this to the Exchange 2010 forum as well, just wasn't sure where to start.
Thanks.
Mike

Hi,
Seems you got several replies in the thread below that you posted in Exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/68ae67c1-59f5-44bb-aadc-0aea3f72ad2d/outlook-profile-not-updated-to-new-cas-array-after-mailbox-move-between-sites?forum=exchange2010#68ae67c1-59f5-44bb-aadc-0aea3f72ad2d
Please come back to the thread above and check if the replies are helpful.
Since this issue is more related to Exchange, we can provide rarely assistance on this problem. If you need any help on Outlook client side, please don't hesitate to let me know.
I would appreciate it if you could post the solution here when you found it, so that other community members who have same question in this forum will benefit from it.
Best Regards,
Steve Fan
TechNet Community Support

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