Outlook 2010, stuck at updating inbox for users

Hi. I am a support technician at a company.
We had a lot of Windows XP, Outlook 2007, systems, e-mail worked excellent.
We then migrated to Outlook 2010, the XP systems continue working without problems.
However I've been having some random Windows 7 systems, Outlook 2010, having this issue of the inbox not updating, it just stays stuck at "Updating Inbox" and can stay like that for the whole day.
This is causing issues because some of those users are VP and of course want their email right away.
I've tried recreating ost, profile, and issue reappears. However I'm not sure if users don't report it, or if it's just random, because I don't hear about it everyday, just randomly maybe once a week or two times a week.
None of what I've tried has work, new ost, new profile, repair account, even a new installation of Office. Issue keeps reappearing. Safe mode has same problem. OWA and phones update right away.
The closest I've come to sort of fixing it is running a repair of Office, after the repair, the emails go through right away, but then issue reappears days later.
I'm not really sure what could be causing this. I've searched online and seem to find a lot of similar problems with no conclusive solution.
Some of the things in common, these users receive lots of emails in the mornings, have lots of folders underneath inbox.
If only it would download them slowly, but it just appears stuck when this happens.

Hi,
According to your description, if owa works fine, it most likely a outlook client issue.
I recommend that you post this in office forum, there will more experts to help you:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=outlook
Thanks.
Niko Cheng
TechNet Community Support

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Outlook 2010, stuck at updating inbox for users

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