Outlook 2011 for Mac / Synching issues

Hi there,
it seems that I'm not alone with 'issues' in synching Outlook for Mac 2011 with mobile devices..
The setup I am trying to arm wrestle into submission is
MacBook Air (brand new) Mavericks 10.9.3
iPhone 5 iOS 7.1.1.
Outlook 2013 (brand new)
I've been able to succesfully import all of my email (from a previous version in windows) as well as get the contacts and the calendars imported onto Outlook for Mac, but am at my wits end to get them all talking to each other.
Outlook won't sync to the iPhone for mail, contacts and or calendar, nor visa versa.
I've read literally thousands of posts all suggesting this fix and that fix to no avail. I'm now reading that perhaps mavericks is not compatible with outlook synching services or outlook synching services isn't compatible with mavericks. I'm not trying to lay blame to either side as I'm simply looking for a solution.
Any ideas?
Thanks,
Paul
oh - Apple Migration Tool.... is appalling in my opinion, it did sweet bugger all.

Minor correction. It's Outlook 2011, Outlook 2013 is the Windows version.
Sync Basics
CalDAV & CardDAV are protocols used by Apple, Google, Yahoo and others to sync contacts and calendars. Neither Entourage 2008 nor Outlook 2011 support CalDAV or CardDAV.
You can no longer sync with any third-party apps running on your Mac that use Sync Services, like Entourage or Outlook.
If you want to stick with Outlook, I suggest you look at Office 365 Exchange. Otherwise, moving to Apple Mail, Contacts and Calendar with iCloud might be a better option for you.
Until Microsoft adds CalDAV and CardDAV support to Outlook, there is no way to sync other than get an Exchange account. It's $4/month Exchange Online.
http://office.microsoft.com/en-us/exchange/microsoft-exchange-online-email-for-b usiness-FX103739072.aspx

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Outlook 2011 for Mac Sync issue with Calendar

Does anybody know if there is an issue with the Calendar not syncing with iCloud. Everything in Outlook will sync using iCloud except the Calendar.iCal has no issue, just Calendar from Outlook.

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2011 for mac iCloud issues

THis is crazy
I have been using entorage and outlook for years now that i upgraded to Icloud no email or configuration will work.
I dont care for the mail app i have all my mail in outlook. tried all posted settings still does not work.
I wish i could roll back to me.com anyone able to get settings to work in outlook 2011.

I setup Outlook 2011 for Mac using the following, and had no problems at all sending or receiving email. See below:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Additional Information
SSL is required for both IMAP and SMTP connection with iCloud. POP is not supported by iCloud.

Issues connecting Outlook 2011 for Mac to Exchange Server 2013

Could someone help me with the bellow please:
I have a Mac with outlook 2011 on it.
We have recently set up Exchange Server 2013, and all of the Windows Workstation just required the trusted root certificate to be installed and they were working.
However I have spent hours reading different forums trying to get this working on the Mac and no luck.
The auto discover does not work when setting up the exchange email, therefore I have also tried setting up manually but it still will not connect to the server.

Hi,
Please check if the links below help:
How the Autodiscover service works with Outlook for Mac 2011:
http://technet.microsoft.com/en-us/library/jj984202(v=office.14).aspx
A great tool for troubleshooting Autodiscover and Outlook 2011 for Mac connectivity issue:
http://blogs.technet.com/b/johnmak/archive/2012/04/01/a-great-tool-for-troubleshooting-autodiscover-and-outlook-2011-for-mac-connectivity-issue.aspx
Since this forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Exchange or for Mac:
Exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Office for Mac forum:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly
can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support

Microsoft Outlook 2011 for Mac sync Contacts and Calendar issues

OK, so I have a Macbook Pro with OS X Mountian Lion. I have Microsoft Outlook 2011 for Mac installed. Asked @BlackberryHelp on Twitter how to sync my Blackberry Torch with Outlook as it seems to default to using the builtin Apple Contacts and Calendar instead of Outlook. So they sent me the link to KB19148: "How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software". So I turned on the Sync Services in Outlook and it gave me the dialog box confirming that everything was synced. And it appeared to copy and sync whatever Contacts in the Apple Contacts and calendar entries in the Apple Calendar into Outlook and vice versa. Cool since that's what I wanted.
Then I tried using the Blackberry Desktop Manager to sync everything to my Blackberry Torch 9810. Everything looked like it synced until I opened my Blackberry and all my Contacts were gone. Same with my Calendar entries, except that the Calender entries were hit and miss to whatever copied over (some Calendar entries were missing and others were duplicates). Checked the Apple Contacts and all of them were gone. But when I opened Outlook, everything was there and all OK.
So am I missing something? Turning on Sync Services in Outlook should sync all my Contacts and Calendar with my Blackberry when I use Blackberry Desktop Manager, correct? So why is it still syncing with the Apple Contacts and Calendar (and why did it delete all my Apple Contacts and mess up my Apple Calendar)?
Good thing I backed everything up first so restored everything. But I have all my updated Contacts and Calendar in Outlook and I still need to sync all of that. I don't want to manually do it. So how do I fix this??

After a bit of googling I think you mean the notation "domain\username", i.e., a backslash separator but no leading backslash.
I am not familiar with that notation but apparently it is valid in some contexts. I googled "os x "domain\username"" to confirm this notation. Here's one of the hits that shows the notation:
OS X Lion: Guidelines for connecting to a DFS namespace via SMB
I think "DFS" is a distributed file system. That's as much as I know about this.

Why don't private appointments synched from Outlook 2011 (for Mac) show up on my iPad2?

I have an iPad2, and have upgraded to iOS5. I sync my mail/calendar from Outlook 2011 for Mac. Recently (after the upgrade to iOS5), I noticed that the appointments marked "private" in Outlook no longer sync to my iPad, though they do sync to my iPhone 4 (also running iOS5).
Any suggestions?

I am a doofus. All I needed to do was go into settings, click on keynote and turn iCloud on in keynote.

Using Outlook 2011 for mac and syncing blackberry very slow

I just bought 2 pcs of Mcabook pro. one for me and second for my cousin. we both have same office usage.i have installed office 2011. i use contacts / events / tasks of outlook and sync it with my blackberry curve. previously i was using Windows OS and i am so much used to it with its easy functionalities. Since last 15 days i have not done any work in my office as all time i am just involved in setting up one or another thing in my Macbook. i am really so much fed up and frustrated that i am thinking of switching back to Windows. i have some current issues like
Airport disconnects automatically anytime. after then i have to restart the system that is the only way. it shows as connected but i dont find my home network or internet. after restarting it works !!! it happens 4-5 times in a day...
Sync with blackberry is very slow. i do have Approx 2500 contacts / 300 tasks and 10-15 events. but it takes approx 10 times more time than i was doing with Windows.
in the blackberry desktop manager there is only one option of syncing i.e. Two way sync. what if i only want to transfer data from Macbook to Blackberry or from Blackberry to Macbook?
data sync is not perfect also. every time some entries goes missing.
i want to use ical for events and tasks.. but i dont find List view for events which is not convinient.
i have my e mails in Outlook 2011 for mac. what if i want to transfer my mail to mail for mac?
i will be obliged if anyone can help and show that my INR 70000.00 * 2 is not wasted... Frustrated Really...

Good luck with that.
You're not going to like this answer, but you should let Exchange be your e-mail system. Move off Gmail to Exchange on-premises or Online.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Outlook 2011 for Mac keeps asking me for password

I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail.
I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone).
The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. with my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts)....it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server.
Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL/TLS)
The BT Mail department (today) told me to revert back to 110 (outgoing) and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.........(I forget the rest of it now) that the tech guys set it up as.
I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said "if you are able to send/receive using the 993 and 465...just leave them. And I *am* able to send/receive. The problem is more the password prompt and the message "server not recognised" or whatever it says....I can't recall the exact words.
I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
Apple did ask, however if my internet service provider are happy for me to have mail set up as IMAP; she epxlained that it really isn'y *my* choice; it's the server people's choice.
My questions are therefore: 1) who/what is my server? Is it BT? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? with Outlook? or with my Server? or possibly all of the above? and how does one identify the real issue?
Many thanks!

Hi Steve,
Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in.
I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

MS Outlook 2011 for Mac will no longer automatically send and receive email since upgrade to OS 10.9 Mavericks. Does anyone know of a solution?

I have been having trouble with Outlook 2011 for Mac since updating to OS 10.9 Marvericks. I have tried updating the database and identity. I can get email if a go to each account and try to download it. But email will not come automatically and can I send and receive all accounts. Does anyone have a solution? I do not want to lose my email, contacts and information.

I am also finding that searching in Mail for emails in this account is leading to false negative results. It's astonishing that I can search for an email I know is in the Inbox list yet not find it unless I scroll down to it manually and clicking it. Then it will show up in the results if I search again. I just did "rebuild" a day ago (have to do that every few days or so to get Outlook Exchange emails restored again anyway), so I doubt that this would fix the issue, but even if it did it's ridiculous... do I really have to abandon Mail and move to Microsoft Outlook on my mac to read my emails? Mail is currently FAILING to work for those of us who have to deal with Microsoft servers... which must be a huge # of customers, Apple.

Fetching of attached files delayed, minutes-hours in Outlook 2011 for Mac from Exchange online

Hi,
I have an annoying problem I would be grateful if someone could solve.
I run Outlook 2011 for Mac which is synced towards Microsoft Exchange online. Everything works well except when there are attached files in incoming emails. Sometimes it can take up to hours before an attached file is available (the email as such is
available immediately), however luckily it is mostly done within 5-10 minutes. Meanwhile the notification bar switch between "Awaiting synchronisation for this folder" and "Fetching attached files...". There is no actual difference between
larger and smaller files and there is also no problem sending emails with attached files, they are sent immediately.
I have tested in different locations with good connections to rule out unstable internet connection without success.
Thanks for any help with this issue!

Hi,
Since this is the forum supporting Office for Windows, if you want to receive more information about Office 2011, I recommend you post this problem in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners
who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2011 for Mac suddenly requiring passwords

I've had Outlook 2011 for Mac installed on my Pro (Operating System: Mavericks) for 5 months now and all of a sudden, it's requiring that I enter my password for each email account (I have 4) every time I log in to the program.
I've typed in the passwords and selected "save to keychain" but that doesn't seem to solve the problem. Please help as this is extremely aggravating!

Note: This can be a sign of database issues in Outlook or you can simply ignore and it will connect without adding passwords. Mail also has this issue with passwords
Make sure you are fully updated.
OS X 10.9.5 Run Combo updater to refresh your OS X files.
Microsoft Office 14.4.8
OS X Mavericks 10.9.5 Update (Combo) http://support.apple.com/kb/DL1760
Microsoft Office for Mac 2011 14.4.8 Update http://www.microsoft.com/en-us/download/details.aspx?id=45872
Open Keychain Access in Applications/Utilities.
Run Keychain First Aid
Next....
In Keychain, filter on an account in the top right search box.
Open the entry.
In the Attributes window, select to Show password. You'll need to enter your computer login password to view.
Verify it's entered correctly.
Next click on the Access Control tab.
Do you see Outlook listed? If not add it.
You might also find many duplicate entries in the keychain. Most email accounts have a sending and receiving entry. However the Keychain.app does not delete old ones when you add a new password so this list can become cluttered. You might want to delete all entries for your email account(s) and add passwords again in Outlook.
If you have Exchange or IMAP you might want to test the new Outlook v15 free in preview. Requires Yosemite.
http://products.office.com/en-US/mac/mac-preview
I would not recommend if you have POP accounts.

Outlook 2011 for Mac. Archive problem.

VIP user has Outlook 2011 for Mac. Not deleted from the Exchange 2007 server leaves when archived. Mac OS X "Mail" client, this function works well, but right now some Inbox empty its contents.I would like to get an answer to the problem archiving...

Then you better post your question on the Microsoft Mac forums since it's their software you're having problems with, and this is not a compatiblity issue between Mac OS and Windows, which is the focus of this forum...
http://answers.microsoft.com/en-us/mac

Outlook 2011 for Mac users must click send/receive to get new mail from exchange 2013 server

I recently switched our primary CAS servers over from a single exchange 2010 cas/mailbox/hub server to a couple new exchange 2013 CAS/Mailbox servers. Exchange 2013 has cu3, and is hosted on windows server 2012. Anyone who has their mailbox hosted
on one of these exchange 2013 servers has an issue where they must click the send/receive button to get new messages downloaded to their client. This is only the case for outlook 2011 for mac client. Activesync clients, mac mail, OWA, and Outlook 2010/13
all behave normally.
Where can I look or what can I check to troubleshoot this issue?

Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Slow attachment upload with Exchange Web Services (Outlook 2011 for Mac?)

We're experiencing slow attachment upload with Exchange Web Services versus MAPI, OWA, and Outlook Anywhere. I'm not totally certain that it is Exchange Web Services or specifically Outlook 2011 for Mac. I attempted to test with the Mac Mail
App, but it makes it difficult to tell when the attachment has been uploaded and the file has been sent. Here's what we're seeing (10mb file):
MAPI / RPC/HTTPS / OWA: 10-15 seconds upload time
Exchange Web Services (Outlook 2011 for Mac): 60-90 seconds upload time
Thoughts? Any idea why we would see such a drastic difference in attachment upload time? Any way to prove definitively that it is Exchange Web Services vs. Outlook 2011 for Mac? We've tried it from multiple locations with multiple different machines,
and although the upload times vary (some locations have more bandwidth etc) the ratios remain similar.

Hi ,
Does all the user occurred the issue ?
If only special user, I recommend you do the following steps and test:
1.Remove and re-add the email account and check if this helps to resolve the issue.
To remove and add the email accounts:
Open Outlook > GO to Tools > Accounts > Click on "Minus" symbol to remove and "Plus" to add an Email account.
2.Creating a new user profile:
http://support.microsoft.com/kb/2439218/
3. If the issue persists, rebuild the data base and check the results:
http://support.microsoft.com/kb/2360509
You can also post it on Office for MAC forum to get special support about the difference between Outlook and Outlook for MAC.
http://www.microsoft.com/mac/support
Wendy Liu
TechNet Community Support

Sync Notes in Outlook 2011 for Mac with BB Q5

As per KB27248, Notes in Outlook 2011 for Mac are not synced with BB devices running OS7 (although Contacts, Calendar & Tasks sync), & the issue hasn't been resolved.
Does this issue exist on Q5 running OS10?

Hey hpujary.
Welcome to the BlackBerry Support Community Forums.
At this time, only contacts can be synchronized with BlackBerry Link software and a BlackBerry 10 Smartphones. The functionality to provide more options for PIM synchronization may be added in the future. I cannot say for certain that the issue outlined in KB27248 is resolved for BlackBerry 10 Smartphones as the functionality does not exist to confirm.
Cheers.
-Sawks
Come follow your BlackBerry Technical Team on Twitter !@BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)

Outlook 2011 for Mac / Synching issues

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