Outlook 2011 Mac local subfolders are disappearing after "send and receive"

After working for long time without a issue, Outlook 2011 Mac (with all updates) start to show a strange habit:
Fresh from the start the application shows all local subfolders as usual.
After a send and receive of all mail suddenly all subfolders are disappearing.
I have to restart the application to regain access to the subfolders.
Tried a rebuild of the database and a safe boot with no luck. Any suggestion is appreciated. Thanks!

xdude29 did you ever get this problem sorted out. I am encountering the exact same problem and have to quit outlook and restart to find my folders again.

Similar Messages

Cannot send email from outlook 2011 (Mac) on public networks but can send via Mac Mail

I cannot send mail with Outlook from anywhere other than my work or home network, will not work even when accessing 4g with my phone hotspot; very frustrating. I am using Yosemite & Macbook Pro (2012). if i use the Apple Mail everything works fine so I can only assume it is a setting on Outlook?

Update - I now have it working.
am not really sure what exactly fixed it.
I changed a lot of things but my setup now has the following which I think fixed.
outgoing server - p06-smtp.mail.me.com
override default port checked - port now 587
on more options button changed it to "use incoming server info".

Outlook gets 80040126 no connection to server on Send and Receive request

Hi all!
Last week I got moved from Hotmail to Outlook.com. My Outlook was/is hooked up to my hotmail address. Since then I cannot send emails. Receiving is still ok. How do I configure Outlook?
Regards,
Petter
Petter Fryklund

Hi,
What’s the version of Outlook you are using?
Which account type are you using for your outlook.com account?
Please try to logon your outlook.com using web access and check if you can send email there.
Also, please try to create a new mail profile and configure your account again.
To create new mail profile, please refer:
http://office.microsoft.com/en-in/outlook-help/create-an-outlook-profile-HA102749460.aspx
If you are using Outlook 2010 or earlier version, have you installed the Hotmail connector? If you have, please uninstall it and reinstall it again. We can download it
here.
If you are using Outlook 2013, we can configure outlook.com account using Exchange ActiveSync. To do this, click the
File > Add Account > Manual setup or additional server types > Next >
Outlook.com or Exchange ActiveSync compatible service > Next > Fill all the information (Mail server is
m.hotmail.com).
Please let me know the result. Hope this helps.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Send and Receive not working in Outlook 2011 Mac.

After doing a clean reinstall of Office 2011 the Send and Receive toolbar button does nothing when clicked. Performing a manual send and receive of the email account does not work either.
Note: Web Mail works fine.
Troubleshooting:
I’ve re-checked all account settings to ensure all settings are correct—they are.
I have recreated and reset my Outlook identities several times with no success.
I also rebuilt the Microsoft Database several times.
As a last resort, I performed a clean install of the entire Office package–twice.
Specs:
MacBook Pro OS X 10.9.5
Office 2011 updated to 14.4.8
POP3 email account

Hello
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office or your question in any way. If you have issues or questions about Office, it's probably best you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

I run 3 email accounts on Mac Mail, all 3 disappeared after doing the latest OS X update. I have tried adding the accounts back but no mail appears. Help!

I run 3 email accounts on Mac Mail, all 3 disappeared after doing the latest OS X update. I have tried adding the accounts back but no mail appears. Help!

The mailbox list is divided into categories with headings in caps, such as ON MY MAC. When you hover the cursor over one of those headings (except for MAILBOXES), you should see the word Show or Hide on the right. Click Show. The MAILBOXES category can't be hidden.
In each category, the mailboxes are arranged in groups, such as Inbox. To the left of each group is a small disclosure triangle. If the triangle points to the right, click it so that it points down.

I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone

I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone. I would perfer using outlook but will settle for the Imac calendar

It depends on what iMac you have. If it is an old PPC (G4 orG5) iMac then no further upgrades are possible. If it an Intel iMac:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

MS Outlook 2011 for Mac will no longer automatically send and receive email since upgrade to OS 10.9 Mavericks. Does anyone know of a solution?

I have been having trouble with Outlook 2011 for Mac since updating to OS 10.9 Marvericks. I have tried updating the database and identity. I can get email if a go to each account and try to download it. But email will not come automatically and can I send and receive all accounts. Does anyone have a solution? I do not want to lose my email, contacts and information.

I am also finding that searching in Mail for emails in this account is leading to false negative results. It's astonishing that I can search for an email I know is in the Inbox list yet not find it unless I scroll down to it manually and clicking it. Then it will show up in the results if I search again. I just did "rebuild" a day ago (have to do that every few days or so to get Outlook Exchange emails restored again anyway), so I doubt that this would fix the issue, but even if it did it's ridiculous... do I really have to abandon Mail and move to Microsoft Outlook on my mac to read my emails? Mail is currently FAILING to work for those of us who have to deal with Microsoft servers... which must be a huge # of customers, Apple.

How to get Outlook 2011 Mac emails in Mac Mail Lion version

how do I get Outlook 2011 Mac eml files to Mac MAIL for lion?

I'm not aware of an easy convertor from Outlook 2011 to Mac mail, but if you have still have access to the e-mail account setup in Outlook, I'd just setup Apple Mail to download the mail from that account. Then Mail will pick them up next time you get mail.
However if you don't have access to that account any longer or it's POP3 account, that won't work.
In which case you need to drag each mailbox folder (In-Box, Sent, etc.etc.) whilst in Outlook to a folder on you Mac (Desktop is fine), then from Apple Mail, goto Import Mail Mailboxes, choose Files in mbox format and select all your .mbox files, these will then apear in a folder called Import.

Merge / Delete Duplicate Contacts in Outlook 2011 MAC

Hi,
I have too many duplicates contact in outlook 2011 MAC, is any can help how to remove/merge them.
Microsoft help not this section help.
Please help
Thanks

Hey
I'm Michael and I work for connex.io, an address book service.
To my knowledge, there is no option to do this in Outlook itself. Depending on the service you use, there might be a de-duplication feature available.
If you want, you can try connex.io. Our app can automatically de-duplicate, complete and clean your contacts for you and sync them with many devices (including Outlook). If you want to check it out: https://connex.io/tour-1-what-does-connexio-do or if you need more help you can mail me: [email protected]
Good luck!
Michael
'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

Outlook 2011 (Mac) Default Search Folder

This question is for Outlook 2011 (Mac) Does anyone know how to change the default search folder from All Folders in the Contacts Search? I want to make the default folder my company's ldap directory. It works fine when you select it from the list,
but it would be a lot more convenient if it searched ldap by default. I've searched online and haven't seen an answer to this.
Thanks.

Hi Andre,
Thanks for visiting, this is the forum to discuss questions and feedback for Microsoft Outlook for Windows.
For Outlook for Mac user, it will be better to visit:
http://answers.microsoft.com/en-us/mac/forum/macoutlook
Sincerely,
Max Meng
Forum Support
Come back and mark the replies as
answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Microsoft Exchange is not updating local Outlook - Send and Receive issues.

Hi everyone,
Our office has just moved to using Office 365 business edition where we are sending and receiving emails via Microsoft Online Exchange.
It has been running for 3 days so far and we do love the product however we are having a major issue at the moment and that is our local outlook 2010 and 2013 folders are not constantly synching with the exchange. We are finding that it can be hours
before emails push through to our inbox and we will receive 20 emails all at once. It is also occuring when we send emails, they will sit in the Outbox and the only way it seems to get them to send or receive is to close Outlook and re-open the program.
We also find that sometimes when we are out of the office and using the 'Outlook Web App' that emails we send to clients via here and not always synching with the local Outlook its a bit of a mess really. This is not great as we are a legal office
and need to attend to emails urgently at times and must have all emails arrive locally.
Can anyone shed some light on how this matter can be fixed urgently?
Thanks
Lisa

Hi,
As far as I know, for the sync issue in the on-premise Exchange server environment, we can check if we have selected the option ”send immediately when connected”:
Outlook 2013: file>options>advanced> send and receive> send immediately when connected
However, since your server is Exchange online, I recommend you ask for more professional help on our Exchange online forum:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Thanks,
Angela Shi
TechNet Community Support

I am having problems with my outlook 2011. While i am able to check and SEND email on all my other devices ( Ipad, iphone, Macbook), I am unable to do so with my iMac. This problem started suddenly and the error message i get is error 5.7.8. Please Help

I am having problems with my outlook 2011. While i am able to check and SEND email on all my other devices ( Ipad, iphone, Macbook), I am unablesend any email with my iMac ( i can recieve email) . This problem started suddenly and the error message i get is error 5.7.8. I have read the threads on line and went into settings, even created a new profile, nothing helps...Please advice..is this something to do with my keychain Access?

As Outlook is not an Apple product, you will find more helpers familiar with Outlook here:
Office for Mac forums

Hi, imessages won't send from my macbook pro. I am still able to recieve them on mac. I am also able to send and receive on iphone. However on mac every time i press send (enter/return) it disappears, with no red '!' or anything. Any help?

Hi, imessages won't send from my macbook pro. I am still able to recieve them on mac. I am also able to send and receive on iphone. However on mac every time i press send (enter/return) it disappears, with no red '!' or anything. Any help?

Triple check the Outgoing Mail server info that you entered in your Mail account. If that area says the info is optional enter the outgoing mail server and your password anyway. Also if you have more than one email account check the server that is selected for the GoDaddy account and make sure it's the correct server for the account.

TS3276 I have no sound on my MacBook Air for sending and receiving messages. All sound settings have been checked and are OK. This problem has arisen many times and is intermittent in the sense that the sound returns and disappears for no apparent reason.

I have no sound on my MacBook Air for sending and receiving messages. All sound settings have been checked and are OK. This problem has arisen many times and is intermittent in the sense that the sound returns and disappears for no apparent reason.

Open System Preferences > Sound > Sound Effects
Select: Play user interface sound effects
And make sure the Mute box is not selected.
Now open Mail. From the Mail menu bar clik Mail > Preferences then select the General tab.
Make a selection from the: New messages sound pop up menu.

My sent messages in outlook for mac suddenly stopped syncing with my iPhone and iPad, all other folders work correctly. How can I get them to start syncing again?

My sent messages in outlook for mac suddenly stopped syncing with my iPhone and iPad, all other folders work correctly. How can I get them to start syncing again?

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
*Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.
*https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

Outlook 2011 Mac local subfolders are disappearing after "send and receive"

Similar Messages

Maybe you are looking for