Outlook 2013 Category view not updating after Exchange 2010 SP3 RU3
After updating to Exchange 2010 SP3 RU3 last night, users who use categories view in Outlook 2013 are complaining that the view does not update. The alert is received in the notification area and the unread message count next to Inbox updates appropriately.
The view can be force updated by switching between All and Unread, by using Reset View, or closing and opening Outlook. It seems anything that forces a 'redraw' of the view will update it - except for the actual reception of email. I easily replicated
this issue. For reference:
Exchange 2010 SP3 RU3
Windows 7 x64 Ent
Outlook 2013 (15.0.4551.1004) 32-bit
I do see that SP3 RU4 has been released, however the only change listed is a security patch.
Thank you for any ideas.
Hi, Everyone –
This has been a known issue for a very long time – we have people at our workplace that are very disappointed since a feature as great as categorizing email (not using tasks) has become broken and has not even been considered to be fixed for
over half a year. It was not fixed in the updates for Patch Tuesday this week.
I would like to confirm that this is an issue with Outlook 2010 and 2013 when running the latest Exchange 2010 and there is NO FIX
– I have scoured the internet for a solution – all proposed "textbook" solutions do not work and I am positive that the issue can be recreated; however, everyone from Microsoft does not mention trying to recreate the issue at all.
The workaround of creating a rule to send new emails to a category could break other pre-existing rules and cause more frustration and wasted time for users/IT before and after the issue is fixed.
Please fix this issue sooner than later, as the Categories view is completely broken and unusable at this point in time.
Regards,
IT Helper
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+ $typeLoadResult = [Microsoft.Exchange.Configuration.Tasks.TaskHelper]::TryLoadExchangeTypes <<<< ($ManagementPath, $t
ypeListToCheck)
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Exchange servers.
Thanks,
AJThanks Adam for the prompt response and yes I recall these cmdlets to disable and there is a similar cmdlet to enable it. Also after Exchange 2010 SP2 after some RU there is no need to disable FPE before installing RU however it is recommended to disable
it.
If you refer the comments section mentioned in the blog below it talks about it:-
http://blogs.technet.com/b/exchange/archive/2014/05/27/released-update-rollup-6-for-exchange-2010-service-pack-3.aspx
If you read the comment posted by James Knoch posted on this blog which is as below,
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Above stated confused me a bit, is it mandatory to upgrade Forefront or it is NOT.
Thanks,
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