Outlook 2013 is not opening.

Hi,
Today ,i have faced an issue in outlook 2013.We are using an outlook 2013 as a POP account.When i try to open the outlook it is not opening.It is showing the message the location of the path is moved to DIFFERENT LOCATION/RENAME/DELETED
I tried to open the control panel to check whether the MS-office is uninstalled or not? But even control panel and other installed programs is not opening and responding.But i can able to open the hard drives of C path & D path folder without any
issue.
I shutdown the computer for half-an-hour.After Half-an-hour,i started the computer again and i can able to open the outlook 2013.It is working and downloading mails without any issue.
Please let me know why the issue arises in outlook 2013.It should not happen again in outlook 2013.I Kindly request you to provide a suitable solution for this at the earliest.
Regards
Pradeep.R

...Please let me clarify what type of back ground process was running at that time.
The same reply was informed to my Team Head and he is not accepting .
Hi Pradeep.R,
As per your description above, I think it's not an Outlook specific issue as you also observed that "even control panel and other installed programs is not opening and responding"
There is no way for us to know "what type of back ground process was running at that time". I would suggest you to check in the
Event Viewer and see if there is any log recorded during that time period. That's the only way to track down the issue I think.
If you would like us to help analyze the logs, you can send the log file to this email account:
[email protected] and inform us here (the email subject should be the link of this thread).
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Outlook 2013 are not opening and showing pst files are not closed properly

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2013 applications like word,excel,power point are opening and outlook 2013 are not able to open and showing pst files were not closed properly.
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Need your support at the earliest to fix the issue.
Thanks

Hi,
What's the .pst file used for? Archive? Or you set up a POP3 account and want to import the emails from the .pst file?
Another question, you mentioned you installed Outlook 2013 and it didn't open either. Was this from the beginning right after you installed Outlook 2013, or after you did something such as create a new Profile, set up a new account and tried to import the
.pst file?
Kindly answer my questions so I can understand the situation better.
I've seen some of this issue caused by the anti-malware software, check your anti-malware software to see if it's trying to interfere with Outlook - things like real time email checking can sometimes cause these kinds of problems. To troubleshoot, we can
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Outlook 2013 will not open correctly

So I have just installed Office 2013 on a new install of Windows 7 as part of some evaluation work, my issue is when I open Outlook 2013, I get one, sometimes two blank windows with the title WORD either infront or sometimes behind the outlook window, and
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I also looked in task manager and sure enough along with Outlook there are two instances of word, these all close if I exit outlook
What I have found is if I have outlook full screen, the two word windows open infront of the outlook GUI, I can hit the X to close those and then I see outlook but the preview screen is not working, I have to open the email to see the body. If I put outlook
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HI
I have the same issue with Office 2013 Outlook 2013, but with W8, Outlook crasjes after starting upp.(Same problem with Lync 2013)
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WDDM NoWHQL W8 Beta, Outlook 2013 krasjet.
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It seems that its not the power desk app that is the issue, but the drivers....
Not sure if this is something that must be solved in the Matrox driver, or Outlook 2013.
My solution for this problem, was to dropp Office 2013, and for 2010.....
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Outlook 2013 does not open after Windows / updates

Hi,
I had installed Office 2013 on my Windows PC. I got updates for Office 2013 and after that my Outlook stoped working. It did not open except in safe mode. I checked similar problems and tried to remove add ins in safe mode but still does not work. Tried
to create new profile no success. Then I tried to re install it yesterday and it worked fine until I got updates again today and it stops open again.
Is something wrong with Office 2013 updates?
Any suggestion/solutions to fix this problem.
Chagi

Hi,
Since Outlook works fine in safe mode, you can also try to open Outlook with
/safe:1 and /safe:3 commands to narrow down the cause.
/safe:1 Starts Outlook with the Reading Pane off.
/safe:3 Both native and managed Component Object Model (COM) add-ins are turned off.
Please also try to open Outlook with /resetnavpane command to check if this issue is caused by corrupted Navigation Pane settings. To do this, press Windows key + R to open the Run command, type
outlook.exe /resetnavpane and press Enter.
If above not working, please try to use the Inbox Repair Tool to scan and repair your Outlook data file errors to check the result. See:
http://office.microsoft.com/en-in/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx?CTT=1
In addition, you can try to uninstall these updates to check if Outlook will work, so that we can determine if this issue is caused by released updates.
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TechNet Community Support

Outlook 2007 mails are upgraded to outlook 2013 but after uninstalling Microsoft 2007,outlook 2013 are not opening.

Dear Support
Yesterday, i have upgraded the outlook mails 2007 to outlook 2013.Today i have uninstalled the Ms-Office 2007 and try to open the outlook 2013.The application is not working and showing the message of quick repair (or) go to online to fix the issue.
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Hi,
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on Friday I did the windows 8.1 upgrade, but none of my document wanted to open thereafter. I deleted the upgrade, going back to windows 8, but now outlook 2013 will open

Hi,
Did you get any error message? If so, please paste it here so that we can resolve this problem more efficiently.
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Outlook 2013 crashes when opening Calendar search result

I have a user who uses her Outlook 2013 calendar extensively, mainly to note for herself when she has spoken to a customer, and creating appointments for when she needs to speak to them again. (This is outside of our policy to note the contact in
MS CRM.) She can have scores of such Calendar items each day.
When seraching for these appointments in her Calendar, she gets the list of results, but Oulook crashes when she tries to open any of them. Sometimes Outlook restarts on its own, sometimes she must relaunch it herself.
Related threads reference a wwlib.dll error, but she is not getting that. It is Outlook.exe itself that is crashing. There are other threads that reference other open windows, or items containing webpages or tables, but these do not apply to her, either.
Event Data (two related entries) contain the following:
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
19cc
01cef2a610938033
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
77f5e493-5e9b-11e3-9ef4-00219b4a7172
And:
3915849571
1
APPCRASH
Not available
0
OUTLOOK.EXE
15.0.4511.1004
5253ad6f
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
C:\Users\[username]\AppData\Local\Temp\163947659.cvr C:\User\[username]\AppData\Local\Temp\CVR780F.tmp.cvr
C:\Users\[username]\AppData\Local\Temp\WERA546.tmp.WERInternalMetadata.xml
C:\Users\[username]\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_2e80497b46642ed3f64262bb26bbba2f6ecc_02d1bdd5
0
77f5e493-5e9b-11e3-9ef4-00219b4a7172
0
On answers.microsoft.com, Girish M (Support Engineer who eventally directed me here), asked me to run Scanpst.exe. I would paste the results here, but this window does not seem to allow pasting. A summary description of what it found on her .ost file (no
.pst in use) is basically this:
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
    ??Couldint find BBT entry in the RBT (E025CC)
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
    **Store created by biuld: 15.4517
**Attempting to walk all folders
      Failed to add row to the FLT, RowID = 719
      Failed to add row to the FLT, RowID = 6CD
      Failed to add row to the FLT, RowID = 6DE
      Failed to add row to the FLT, RowID = 6D8
and so on, and so on, with a few hundred more FLT RowID errors, finally ending with:
**Attempting to locate any orphaned folders/messages
**Performing Final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
  **Verifying message moves
My understanding of the Scanpst.exe process is that it also disables any addons which might cause crashing, but the issue is still being experienced. Running Scanpst.exe a second time (appending the previous log, although it seemed to actually prepend the
file) only returned a few lines from the top of the result above ending with "Attempting to validate BBT."
Fixes not attempted yet that I have found performing searches include running the Office Repair tool, or checking for KB2817631 (a Word update that is apparently having adverse affects on Outlook, not attempted yet because it seems to be related to the wwlib.dll
error, which is not happening here).
Any thoughts out there? Thanks!

Mavis,
Thanks for the reply. Running Outlook using /cleansharing and
/cleanroamedprefs did not have any effect when used individually or in combination with each other.
Running the Search Index Rebuild option also did not seem to do anything, as the pop-up message indicated that it may take a long time to finish, and yet seemed to finish instantaneously, not giving any indication that the indexing took place. The option
window immediately said "Indexing complete" for 23,755 items.
As to the Outlook Forum, they are the ones who directed me to this forum (you can see the thread on the Answers support page under Office - Office 2013 - Microsoft Office Outlook - Office on Windows 7, under the title "Outlook 2013 restarts when
opening Calendar Search result item" first posted on Dec 11, 2013), as Girish M felt that it might be due to Exchange, and not Outlook. (I have no reports of any of our other users on the same Exchange server having the problem with their Outlook, but
they also do not use it the way this user has been.)
I can repost the issue there, or continue the same thread, if you think the issue lies with them. Was the "Answers" site the improper place to post, perhaps? Should it go in a different thread on Technet instead?
Thanks for your assistance!
Edited to add:
Here are the KBs installed just before or on the date the problem started (12/6/2013):
12/5/2016 (Office updates, all 32-Bit):
Security Update Office 2013 KB2768005
Office 2013 KB2768016
Office 2013 KB2817640
Office 2013 KB2827228
Security Office 2013 KB2837618
Word 2013 KB2817631
InfoPath 2013 KB2752078
Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
Publisher 2013 KB2752097
PowerPoint 2013 KB2817625
Office 2013 KB2760257
Office 2013 KB2817309
Security Outlook 2013 KB2837618
Visio 2013 KB2752018
Office 2013 KB2817490
Word 2013 KB2827218
Office 2013 KB2760553
12/6/2013 (for Windows, all Security):
KB2900986
KB2888505
KB2876331
KB2868725
KB2868626
KB2862152
I listed all updates because there have been reported instances of a Word update causing Outlook to crash, but she is not getting the wwlib.dll error related to that KB. If you are aware of any issues with these updates, and which ones might be worth uninstalling
in an attempt to fix, please let me know.
Thanks again!

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Hi,
Please check if Outlook can start with the switch "/resetnavpane":
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Hi,
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Hi Gish,
Thank you for your question.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support

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Pls help me here.
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Hi Suresh,
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Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

Hi,
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to have a try:
http://support.microsoft.com/kb/829918
Additionally, if you are using IMAP account, we can also refer to the following article for more IMAP Syncing issue troubleshooting:
http://www.msoutlook.info/question/840
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
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Hi,
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http://support.microsoft.com/kb/829918/en-us
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http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook
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