Outlook 2013 new mail notification sounds can't be changed

I've got a weird issue with Outlook 2013 on Windows 8.. I've read several other posts that are kind of similar but they don't really apply.
So, Outlook 2013 uses the "Desktop Mail Notification" sound event.. unless I change the .wav file assigned to that event. Then it instead uses the "New Mail Notification" event. Then when I change the .wav file assigned
to THAT one, it changes again to instead use the "Notification" event. Then when I change the .wav file assigned to "Notification," Outlook just won't play anything at all when receiving new mail. It just flat refuses to use
anything but the default .wav files.
Has anyone run into this before?

Hi,
To change the new mail notification sound, please try the following:
1. Right click the sound icon at the right bottom to open the sound settings.
2. Under the
Windows section, change both the Desktop Mail Notification and New Mail Notification
events to have the same .wav file for the sound you want played for them.
3. Then click OK to test the result.
Thanks,
Vincent Wang
TechNet Community Support

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Outlook 2013 new mail notification sounds can't be changed

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