Outlook 2016 getting crashed and throws an alert message as "microsoft outlook has encountered a problem and needs to close.
Hi,
Today i installed Microsoft Office 2016 preview for my Mac OS X 10.10 Yosemite. Word, Excel and Powerpoint applications are working without any problem. However, Outlook getting crashed and throws an alert message as "microsoft outlook has encountered a problem and needs to close.", it's happens always, when i launch outlook. please suggest me, how can i comet from this issue.
Thanks in advance,
Suresh Balakrishnan.
Go to the Microsoft site for help. These forums are not offering support for MS products, especially not for beta products.
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.NET Runtime 2.0 Error Reporting
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Word keeps crashing whilst I am working from a document, and using formatting tools. Below is the accompanied error report. It also says that it will attempt to recover my work, but never does. Would anyone know why this is happening and what I can do about it? Thank you.
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-12-03 11:19:37 +0100
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.3.1.110725
Crashed Module Name: MicrosoftComponentPlugin
Crashed Module Version: 12.3.1.110725
Crashed Module Offset: 0x0001aed6
Blame Module Name: MicrosoftComponentPlugin
Blame Module Version: 12.3.1.110725
Blame Module Offset: 0x0001aed6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x01603ed6 in _McpFCreateOnObjControl + 0x0000025E (MicrosoftComponentPlugin + 0x0001aed6)
# 2 0x01604168 in _McpFCreateOnObjControl + 0x000004F0 (MicrosoftComponentPlugin + 0x0001b168)
# 3 0x016047e8 in _McpFCreateOnObjControl + 0x00000B70 (MicrosoftComponentPlugin + 0x0001b7e8)
# 4 0x91b8e13d in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000049D (HIToolbox + 0x0000813d)
# 5 0x91b8d57b in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000195 (HIToolbox + 0x0000757b)
# 6 0x91ba9ecc in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x00023ecc)
# 7 0x91c575f7 in HIView::Click(OpaqueEventRef*) + 0x00000149 (HIToolbox + 0x000d15f7)
# 8 0x91c57459 in HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 0x00000097 (HIToolbox + 0x000d1459)
# 9 0x91c56de9 in HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 0x000001F9 (HIToolbox + 0x000d0de9)
# 10 0x91c56bdb in HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 0x00000317 (HIToolbox + 0x000d0bdb)
# 11 0x91c12602 in StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000060 (HIToolbox + 0x0008c602)
# 12 0x91b8e13d in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000049D (HIToolbox + 0x0000813d)
# 13 0x91b8d57b in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000195 (HIToolbox + 0x0000757b)
# 14 0x91ba9ecc in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x00023ecc)
# 15 0x91bbc0a8 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000004B8 (HIToolbox + 0x000360a8)
# 16 0x91b8e4f6 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000856 (HIToolbox + 0x000084f6)
# 17 0x91b8d57b in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000195 (HIToolbox + 0x0000757b)
# 18 0x91ba9ecc in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x00023ecc)
# 19 0x016d727d in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000ee27d)
# 20 0x016d780d in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ee80d)
# 21 0x00af2653 in _wdGetApplicationObject + 0x003B3C8D (Microsoft Word + 0x00af1653)
# 22 0x00afb707 in _wdGetApplicationObject + 0x003BCD41 (Microsoft Word + 0x00afa707)
# 23 0x022d14ec in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004b74ec)
# 24 0x00ae0a54 in _wdGetApplicationObject + 0x003A208E (Microsoft Word + 0x00adfa54)
# 25 0x00002ea2 in __mh_execute_header + 0x00001EA2 (Microsoft Word + 0x00001ea2)
# 26 0x00002dc9 in __mh_execute_header + 0x00001DC9 (Microsoft Word + 0x00001dc9)
X86 Thread State:
eax: 0x00000000 ebx: 0x01603ebc ecx: 0x1cab2d58 edx:0x1cab2d58
edi: 0x1cab2d58 esi: 0x1cab2d58 ebp: 0xbfffe918 esp:0xbfffe8b0
ss: 0x0000001f eip: 0x01603ed6 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010246
Thread 1:
# 1 0x913cf286 in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00001286)
# 2 0x91456dbb in _sleep + 0x0000003F (libSystem.B.dylib + 0x00088dbb)
# 3 0x01b29d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01b293e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01b2946c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01b29f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 8 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x91446197 ecx: 0xb00a0a5c edx:0x913cf286
edi: 0x00000389 esi: 0x50ac9213 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x913cf286 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 2:
# 1 0x913d634e in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0000834e)
# 2 0x91400ccd in _pthread_cond_wait$UNIX2003 + 0x00000049 (libSystem.B.dylib + 0x00032ccd)
# 3 0x93e663c8 in pthreadSemaphoreWait(t_pthreadSemaphore*) + 0x0000002A (ColorSync + 0x000333c8)
# 4 0x93e78d4e in CMMConvTask(void*) + 0x00000036 (ColorSync + 0x00045d4e)
# 5 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 6 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0x0000014e ebx: 0x91400ced ecx: 0xb0122e7c edx:0x913d634e
edi: 0x048c07a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x913d634e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 3:
# 1 0x9142dc0e in ___accept_nocancel + 0x0000000A (libSystem.B.dylib + 0x0005fc0e)
# 2 0x0175da8a in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174a8a)
# 3 0x01669988 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080988)
# 4 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)
# 5 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 6 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0x000c0194 ebx: 0x01669937 ecx: 0xb01add3c edx:0x9142dc0e
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x9142dc0e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 4:
# 1 0x91417aa6 in ___recvfrom_nocancel + 0x0000000A (libSystem.B.dylib + 0x00049aa6)
# 2 0x0175db15 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174b15)
# 3 0x01669636 in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x00080636)
# 4 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)
# 5 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 6 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0x00000193 ebx: 0x016695a7 ecx: 0xb022fcac edx:0x91417aa6
edi: 0xb022fec4 esi: 0xb022ff34 ebp: 0xb022fcd8 esp:0xb022fcac
ss: 0x0000001f eip: 0x91417aa6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 5:
# 1 0x913cf1ba in _semaphore_timedwait_trap + 0x0000000A (libSystem.B.dylib + 0x000011ba)
# 2 0x01669d4b in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080d4b)
# 3 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)
# 4 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 5 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0xffffffda ebx: 0x9403e3ab ecx: 0xb02b1e5c edx:0x913cf1ba
edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c
ss: 0x0000001f eip: 0x913cf1ba cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 6:
# 1 0x913cf166 in _mach_msg_trap + 0x0000000A (libSystem.B.dylib + 0x00001166)
# 2 0x928b5e7e in _CFRunLoopRunSpecific + 0x000006FE (CoreFoundation + 0x00072e7e)
# 3 0x928b6b04 in _CFRunLoopRun + 0x00000054 (CoreFoundation + 0x00073b04)
# 4 0x900a2d0f in TSystemNotificationTask::SystemNotificationTaskProc(void*) + 0x0000007B (DesktopServicesPriv + 0x00001d0f)
# 5 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)
# 6 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 7 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x928b5797 ecx: 0xb034e8dc edx:0x913cf166
edi: 0x00000000 esi: 0x00000000 ebp: 0xb034e918 esp:0xb034e8dc
ss: 0x0000001f eip: 0x913cf166 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206
Thread 7:
# 1 0x913cf166 in _mach_msg_trap + 0x0000000A (libSystem.B.dylib + 0x00001166)
# 2 0x928b5e7e in _CFRunLoopRunSpecific + 0x000006FE (CoreFoundation + 0x00072e7e)
# 3 0x928b6b04 in _CFRunLoopRun + 0x00000054 (CoreFoundation + 0x00073b04)
# 4 0x900a2e88 in TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 0x000000D8 (DesktopServicesPriv + 0x00001e88)
# 5 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)
# 6 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 7 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x928b5797 ecx: 0xb03d08ac edx:0x913cf166
edi: 0x00000000 esi: 0x00000000 ebp: 0xb03d08e8 esp:0xb03d08ac
ss: 0x0000001f eip: 0x913cf166 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206
Thread 8:
# 1 0x913d634e in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0000834e)
# 2 0x91400ccd in _pthread_cond_wait$UNIX2003 + 0x00000049 (libSystem.B.dylib + 0x00032ccd)
# 3 0x9402cde3 in _TSWaitOnCondition + 0x0000007E (CarbonCore + 0x0004ade3)
# 4 0x9400bc36 in _TSWaitOnConditionTimedRelative + 0x000000CA (CarbonCore + 0x00029c36)
# 5 0x9402ca60 in _MPWaitOnQueue + 0x000000D0 (CarbonCore + 0x0004aa60)
# 6 0x900ade6a in TNodeSyncTask::SyncTaskProc(void*) + 0x00000054 (DesktopServicesPriv + 0x0000ce6a)
# 7 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)
# 8 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 9 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0x0000014e ebx: 0x91400ced ecx: 0xb0452d7c edx:0x913d634e
edi: 0x239fb278 esi: 0xb0453000 ebp: 0xb0452df8 esp:0xb0452d7c
ss: 0x0000001f eip: 0x913d634e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 9:
# 1 0x913ff8c6 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x000318c6)
# 2 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 3 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0x0000016b ebx: 0x913fff28 ecx: 0xb04e5ecc edx:0x913ff8c6
edi: 0x04000000 esi: 0xb04e6000 ebp: 0xb04e5f78 esp:0xb04e5ecc
ss: 0x0000001f eip: 0x913ff8c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 10:
# 1 0x9141e60a in ___select + 0x0000000A (libSystem.B.dylib + 0x0005060a)
# 2 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 3 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0x0014005d ebx: 0x928c104b ecx: 0xb04f6d6c edx:0x9141e60a
edi: 0x00000008 esi: 0x00000040 ebp: 0xb04f6f78 esp:0xb04f6d6c
ss: 0x0000001f eip: 0x9141e60a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 11:
# 1 0x913cf1c6 in _semaphore_timedwait_signal_trap + 0x0000000A (libSystem.B.dylib + 0x000011c6)
# 2 0x91402a33 in _pthread_cond_timedwait_relative_np + 0x0000002F (libSystem.B.dylib + 0x00034a33)
# 3 0x91586dbc in -[NSCondition waitUntilDate:] + 0x000000EC (Foundation + 0x00050dbc)
# 4 0x91586bd0 in -[NSConditionLock lockWhenCondition:beforeDate:] + 0x00000090 (Foundation + 0x00050bd0)
# 5 0x91586b35 in -[NSConditionLock lockWhenCondition:] + 0x00000045 (Foundation + 0x00050b35)
# 6 0x953c36e8 in -[NSUIHeartBeat _heartBeatThread:] + 0x000002F1 (AppKit + 0x000a66e8)
# 7 0x91540dfd in -[NSThread main] + 0x0000002D (Foundation + 0x0000adfd)
# 8 0x915409a4 in ___NSThread__main__ + 0x00000134 (Foundation + 0x0000a9a4)
# 9 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)
# 10 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x91400ced ecx: 0xb0920b0c edx:0x913cf1c6
edi: 0x24985dd8 esi: 0x24985da8 ebp: 0xb0920b88 esp:0xb0920b0c
ss: 0x0000001f eip: 0x913cf1c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Loaded modules:
0: Microsoft Word (12.3.1.110725 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin
2: Netlib (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker
4: MicrosoftOLE (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE
5: MicrosoftOLEAutomation (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation
6: MSLS3 (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp (2.2.0.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore
10: MicrosoftOffice (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice
11: PowerPlant (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt
12: OfficeArt (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo
14: SmartArt (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin
16: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
17: RawCamera (545 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
21: EndNote CWYW Word 2008 (2009.13.0.0.5276 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Startup/Word/EndNote CWYW Word 2008.bundle/Contents/MacOS/EndNote CWYW Word 2008
22: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
23: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
24: EnglishSpeller (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
25: AutomatorCMM (162 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
26: BluetoothContextualMenu (2.1.8f2 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
27: BezelServices (1.4.9212 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
28: FusionVMDKPlugIn (332101 Reg=English Loc=0x0000): /Library/Contextual Menu Items/FusionVMDKPlugIn.plugin/Contents/MacOS/FusionVMDKPlugIn
29: FolderActionsMenu (1.3.2 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
30: JapaneseProofing (12.3.1.110725 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
31: EnglishGrammar (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
32: IOBluetooth (2.1.9f10 Reg=English Loc=0x0000): /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
33: URLMount: /System/Library/PrivateFrameworks/URLMount.framework/URLMount
34: libCGXCoreImage.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
35: CoreMediaIOServices (1492 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
36: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
37: DesktopServicesPriv (1.4.9 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
38: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
39: CarbonSound (3.9.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
40: SystemConfiguration (1.9.2 Reg=English Loc=0x0000): /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
41: PrintCore (245.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
42: AGL (AGL-3.0.9 Reg=English Loc=0x0000): /System/Library/Frameworks/AGL.framework/Versions/A/AGL
43: ImageKit (1.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
44: Security (1 Reg=English Loc=0x0000): /System/Library/Frameworks/Security.framework/Versions/A/Security
45: ImageCapture (5.0.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
46: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
47: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
48: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
49: QuartzCore (1.5.8 Reg=English Loc=0x0000): /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
50: libffi.dylib: /usr/lib/libffi.dylib
51: SecurityHI (30817 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
52: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
53: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
54: CoreUI (62 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
55: CoreAudio (3.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
56: OpenGL (1.5.10 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
57: DSObjCWrappers (1.3 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
58: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
59: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
60: Foundation (677.26 Reg=en_US Loc=0x0000): /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
61: ApplicationServices (34 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
62: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
63: CFNetwork (438.16 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
64: LaunchServices (292 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
65: vecLib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
66: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
67: LangAnalysis (1.6.5 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
68: Accelerate (Accelerate 1.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
69: MediaToolbox (484.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
70: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
71: QuartzComposer (106.13 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
72: CoreData (186.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
73: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
74: SpeechSynthesis (3.7.1 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
75: PDFKit (2.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
76: CoreVideo (48.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
77: CommonPanels (85 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
78: CoreServices (32 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
79: Print (220.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
80: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
81: SecurityInterface (37213 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
82: libvDSP.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
83: DictionaryServices (1.0.0 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
84: NavigationServices (163 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
85: OSServices (228.1 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
86: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
87: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
88: CoreFoundation (476.19 Reg=en_US Loc=0x0000): /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
89: AudioUnit (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
90: Kerberos (6.0.15 Reg=English Loc=0x0000): /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
91: Quartz (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
92: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
93: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
94: ImageIO (2.0.9 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
95: Shortcut (1.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
96: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
97: libz.1.dylib: /usr/lib/libz.1.dylib
98: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
99: DisplayServices (2.0.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
100: HelpData (14.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
101: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
102: vImage (3.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
103: ColorSync (4.5.4 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
104: CarbonCore (786.16 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
105: CoreMedia (484.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
106: DirectoryService (3.5.7 Reg=English Loc=0x0000): /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
107: SpeechRecognition (3.7.24 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
108: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
109: QuartzFilters (1.5.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
110: MonitorPanel (1.2.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
111: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
112: AppKit (949.54 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
113: AppleVA (4.1.17 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
114: Help (36 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
115: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
116: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
117: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
118: Carbon (136 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
119: DiskArbitration (2.2.1 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
120: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
121: InstallServer (8 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
122: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
123: JavaScriptCore (5534.49 Reg=English Loc=0x0000): /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
124: libcups.2.dylib: /usr/lib/libcups.2.dylib
125: libvMisc.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
126: libLAPACK.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
127: vecLib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
128: libauto.dylib: /usr/lib/libauto.dylib
129: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
130: HTMLRendering (1.1.3 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
131: QuickLook (170.9 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
132: iLifeMediaBrowser (368 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
133: QTKit (1680.28 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
134: QuickLookUI (170.9 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
135: VideoToolbox (484.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
136: libBLAS.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
137: SecurityFoundation (36131 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
138: Ink (86 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
139: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
140: libbsm.dylib: /usr/lib/libbsm.dylib
141: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
142: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
143: AE (402.3 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
144: QuickTime (1680.28 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
145: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
146: Metadata (398.26 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
147: AudioToolbox (1.5.3 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
148: SearchKit (1.2.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
149: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
150: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.5.8 (Build 9L31a)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 2048 MB
gestaltSystemVersion err = 0, result = 0x1058
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 04593F85-FC1E-4397-80A0-734CCA2B4847
Time from launch: 0 hours, 10 minutes, 34 seconds
Total errors on this client: 15I am a newby to the mac. I experienced many crashes with Word for the Mac with a VBA program in Word.
I don't believe these crashes are an error in Microsoft but are due to a bug in the Mac.
Of all those numerous crashes I kept the log file as generated by the Word, similar to that here above.
I noticed that all those crashes occur on or around the same time.
I know, the following sounds weird, but give it a chance.
Your crash was on 19 minutes past an hour.
I had 3 crashes on 19 minutes past an hour.
Here is my list of crash time. I think this is at least remarquable.
Well, perhaps someone knows something about maths and can calculate whether this is just a coincidence.
11-10-31 01h 03
11-12-04 02h 04
11-11-23 23h 04
11-10-24 00h 05
11-11-13 22h 06
11-10-24 02h 09
11-11-13 00h 11
11-11-17 01h 11
11-11-16 23h 11
11-10-30 02h 14
11-11-05 01h 15
11-11-07 21h 18
11-11-02 00h 19
11-11-06 00h 19
11-11-06 20h 19
11-11-13 22h 22
11-11-13 22h 25
11-10-25 00h 26
11-10-25 17h 28
11-10-30 21h 30
11-11-13 02h 33
11-11-03 21h 33
11-10-29 23h 33
11-10-29 01h 36
11-12-02 01h 37
11-10-23 21h 37
11-11-24 22h 38
11-10-28 21h 39
11-11-06 22h 39
11-11-02 22h 42
11-11-17 14h 43
11-10-26 22h 43
11-12-03 00h 44
11-11-05 21h 44
11-10-21 12h 45
11-10-24 18h 45
11-11-28 14h 47
11-11-01 01h 48
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11-11-07 00h 59 -
Microsoft word has encountered a problem and needs to close
That is the error message I am receiving when try to open Microsoft word on my imac. I can't open any of the microsoft suite programs.
Trying to restart the program doesn't help -
After decades, I finally gave up on Microsoft and bought a MacBook Pro. However, for work, I still have to use Microsoft. When I try to edit a Word Document in any way a screen pops up saying Microsoft Word has encountered a problem and needs to close; gives me an option to recover my work and restart Word; when I click that option Word restarts but I alway lose my work. This just started; before it was working fine. Help?
This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
mitch86 wrote:
... However, for work, I still have to use Microsoft.
Are you certain about that? There are many alternatives to Office today. Consider
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free)
OpenOffice (completely free)
In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.
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