Outlook clients are connecting to different site public folder rather than same site public folder on exchange 2010

Team,
users are unable to expand public folder from outlook, but they are able to navigate through outlook web access.
noticed the outlook connections are connected to other child domain PF server rather than local site public folder server.
due to this issue, users are unable to navigate to pf's , by restarting RPC Client access service , now users are able to connect to local public folder servers.
all the databases are pointed to local pf database. all the settings looks good.
any suggestions would be appreciated.
Regards
Srinivasa K
Srinivasa K

Hi Srinivasa,
How about OWA?
If it works in OWA, it seems an issue on the Outlook client side.
I suggest run Outlook under safe mode to avoid some AVs and add-ins.
I also suggest make sure the Outlook client has the latest patch.
Also try to re-install Outlook.
Thanks
Mavis
Mavis Huang
TechNet Community Support

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Outlook clients are connecting to different site public folder rather than same site public folder on exchange 2010

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