Outlook for Mac 2011 doesn't bounce dock icon for new message

Under "Outlook Preferences -> Notifications & Sounds" I have the option selected "Bounce Outlook icon in Dock" for new messages. But the icon doesn't bounce when I get a new email. I'd really like for that to work - is this a known
issue or a local config issue?

Hi,
Please first note that the option only applies when Outlook is not the active application. In addition, it appears that the icon bounces when you first select the Outlook application to open it. If you want the icon to bounce when new mail arrives
you will need to create a rule for that.
Since this forum is for general questions and feedback related to Outlook for Windows, if above doesn't applies, I'd recommend you post a new question in the forum for Mac for further assistance:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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