Outlook mail appearing as garbled text

Recently we have shifted from gmail to outlook and what earlier worked with gmail now is appearing as garbled text in outlook.
A mail notification is triggered from TACTIC ( a web framework ). It worked well earlier. Seems to be related with text encoding but not sure where or how to do that. How should I go about it( have normal text appearing).
Using Exchange server as backend. Microsoft outlook web app in front.

Is the mail appearing fine in other clients like ActiveSync/Outlook Web Access?
What is the version of Exchange server you are running?
Can you paste a screenshot of what you notice on gmail and what you notice on Outlook by removing all the personally identifiable information please?

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