Outlook view settings not saved

I have one user who looses all View settings when restarting Outlook. Occasionally they will save, but it is very rare. Setting the Reading Pane to Off is one good example of a setting that does not save.
The creation of new Views is also not saved. After restarting Outlook, the new View does not appear in Manage All Views.
I have tried creating a new Outlook profile and I'm told that Office 2013 C2R has been re-installed since this problem started. 
Outlook 2013 Click-To-Run via an Office 365 E3 subscription. Exchange Online mailbox. Windows 7 Pro 32-bit. 
Any help would be appreciated. 

Hi,
Basically, Outlook view settings are stored in the default data file. If the data file is corrupt or recreated every time Outlook restarts, the view settings may be not saved.
Does the user use Outlook with Cached Exchange mode enabled? If so, please go to
C:\Users\%username%\Documents\Outlook Files and check if you have multiple .ost files in the folder.
In addition, you may try to switch to turn off Cached Exchange mode and then test this issue again.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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