Over the years i have collected a number of email address's on Apple and they seem to be confusing,one that shouldnt be used is the hotmail account and everytime i try to log on to the store app it refuses my address
sir over the past few years i have changed my ISP and of course my Apple details and one particular address [email protected] has been out of use for months now and has been replaced by my present Gmail acount and everytime i try tp open the app store up pops this old address and i just cannot recall the password. i tried the telehope help line but im 81 and just couldnt hear the man. i am seriously stuck and would apprecaiet som guidance thanks Kenneth
If you used this email address as an Apple ID to buy content; music, videos, apps, etc., then that is the only Apple ID that can be used with that content as far as updating or redownloading.
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I was getting the same error too for a long time. It seems to have stopped....and my calendar and contacts synching has also stopped. Not sure what's going on.
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I have set up a second iTunes user account on my PC, but when I create the new iTunes account it copies the music, videos etc from the original account and they seem to be linked, so that when I delete a song from one library it deletes from the other one.
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Hi,
I have an Apple ID for App Store and when I try to log in to the iCloud, I get the message " this Apple ID is validbut not iCloud account "
Thanks.http://www.youtube.com/watch?v=gmOmd_WFp6o
This was helpful for getting icloud set up from my pc...but someone said that they had it on their pc and then it disappeared. Fun! Fun! Fun! -
Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?
Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store. -
I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?
I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.
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I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me
No I did not change the email that I used to create the account.... Someone made new security questions and when I went to change them I had to verify and it sent the answers to an email address... Get this though... The email address that it sent the answers too waste letters in the middle were starred out like this t*****@aol.com. That's not my email. Why did it not send the questions to my apple ID email account right? if you know how to change the email to a new one that would be awesome if you could share that info with me.
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everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
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Every time I try to log in to iTunes Store on AppleTV, I get the message that the username is unknown or the password is incorrect, even though they both work on iPhone, iTunes and Mac. I have been logged in before to rent movies, so the problem is new to me. And yes, I have chosen the right country for my iTunes Store under "settings". Anyone else who have the same experince?
Many people have two Apple IDs, one for iTunes, these forums, and possibly hardware registration, and another created for use with iCloud. It's a common error to get them mixed up: you need to log into iCloud with your @me.com email address, not the ID you use for iTunes if this is different. If you want to reset your iCloud password go to http://appleid.apple.com and, again, sign in with your iCloud login.
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Over the years I have installed and upgraded Photoshop and Lightroom
Over the years I have installed and upgraded Photoshop and Lightroom, but unfortunately my hard drive crashed and I was wondering how I could reinstall them without the apps?
Are you saying you visited the My Account link at Adobe.com, per Curt's suggestion, and they don't have your serial number info on file, and you don't have your original media or serial number info?
If that's truly the case, get out your credit card because you're basically out of luck. It's really no one's responsibility but yours to manage your purchase information.
If your software loss was substantial, monetarily, you might call your insurance company. I have no idea whether they pay under those kinds of circumstances, but it's worth a check. But most folks have pretty high deductables on their homeowners' policies.
If you DO have your serial number, there are ways to get most older versions of Adobe Creative Suite software from Adobe's web site.
-Noel -
I am a US resident but spend several months each year at my house in England. Is it possible for me to download UK iPad apps from the iTunes Store? Right now they seem to be restricted. Can I set up an alternate iTunes account using a UK credit card?
When you go to Starbucks, you'll need to first go to Settings on your iPad and choose Network. You'll see ATTWIFI as one of the available networks. When you click on that to select it, you should be immediately sent to AT&T's sign in page. You just need to check the box that says you agree to their terms and conditions and then hit the Connect button and you'll be online. One warning, however. If your Starbucks is anything like those in Manhattan, be prepared for really slow wifi. It can be a real pain waiting for pages to load sometimes.
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Over the years I have upgraded Photoshop numerous times. When I click on Start, Programs is shows I have CS4, CS5 and CS6 installed. If all three are installed, doesn't this eat up a lot of hard drive space? If so, can I uninstall CS4 and CS5 and still have CS6 function properly? Note - I am running the Windows 64-bit versions. Thanks in advance for your help!
Ravi,
Will you please clarify how you recommend I uninstall CS4 and CS5? Should I uninstall them through Windows or if I deactivate them while the program is open will that uninstall them?
Sincerely,
Randy Ballinger
[email address removed] -
Over the years I have backed up my ifoto albums on discs. Now with the new ifoto I cannot see any fotos when I insert the 'old' discs, just dotted lines around where the foto should be. How can I view the fotos? They were backed up for security, but now they are so secure I can't view them! Help!
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1 - Copy the library from the disk to the Desktop.
2 - Double click on the iPhoto Library Upgrader tool to launch it and select the library on the desktop to convert.
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From iPhoto 9.5: Using iPhoto libraries saved to CD or DVD
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Why do I get a message EVERYTIME I try to log into my Apple account that says the password is incorrect? I write them down so I know they are correct.
So then reset it...
https://iforgot.apple.com/
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