Ovi maps problems with Nokia 5800 xpress music

Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
Please Nokia Support, help us out.

Similar Messages

  • Problem with Nokia 5800 Xpress Music

    Hello. I have a Nokia 5800 Xpress Music for about a year now and been taking great care of it. I don't know why but a while ago it started freezing at times when i would try to turn on the camera..had to multiple times restart the phone and remove the battery in order to make it work (In the open applications menu it would show the camera running but you wouldn't be able to use it). Then i noticed that the two touch buttons it has in the main screen (dialing and phonebook shortcuts) wont work either, no matter how many times i press them nothing happens. Same goes for the Green and Red button on the left and the right side of the phone (Accept/Decline buttons), they won't work either when i'm on the main screen (wallpaper), they do work in the main menu though. I tried resetting my phone to manufacturer settings but nothing happened. What is wrong with my phone? Can anybody help me with it very please?

    @guilty_gr
    Welcome to the forum!
    When you say restored "factory settings" I don't know whether you mean that you backed up essential data then keyed in *#7370# followed by 12345 (default Nokia lock code unless altered by yourself); I would remove any memory card first and see if any difference before restoring device.
    Happy to have helped forum with a Support Ratio = 42.5

  • N_gage in nokia 5800 xpress music

    why nokia 5800 xpress music dont has n-gage but nokia n97 has it and they are nearly to each other and they are from the last phones

    After gathering information from various sources I have finally managed to compile a decent guide to install NGage on the Nokia 5800XM using the files which have been circulating the web for the past week.
    If you have any questions please PM me on the forum or reply to the topic and I will try my best to help.
    Installing NGage
    Step 1
    Download the NGage Install Package which I have compiled below:
    - http://www.1filesharing.com/download/RIROTQGS/NGage%20-%20Nokia%205800.rar
    Step 2
    For this to correctly work, you will need to have your phone hacked, this should be no problem providing you have a little confidence and common sense. I can confirm that using HelloOX does work as it is the method I used and I can use NGage fine. If you're phone is already hacked with HelloOX and you're having trouble, ensure that all patches (open4all etc. are applied and set to auto using ROMPatcher.
    Step 3
    Copy the file "NGage 2.0 Installer.sis" to your phone and install it. You will need to sign the file using SignSIS GUI or a similar application, you should already have a certificate if you have hacked your phone as you need to sign HelloOX to hack successfully. The install process will take quite some time and you will be prompted to press "Yes" to various warnings. I can confirm that no harm has come to my phone from this process, however, proceed at your own risk. I take no responsibility.
    Step 4
    Once NGage has been installed, you will be able to find it under "Applications" on your phone. The icon will be an orange "N" and it will say "Games" underneath. To play NGage games they must be copied to "E\N-Gage" with "E\" being your memory card.
    Controlling NGage
    Since NGage is designed for phones with a keypad, and the Nokia 5800 is almost completely touchscreen, the controls must be customized. I have so far come up with two solutions, they are as follows.
    Control Method #1
    This is the most stable and easy to configure control scheme, I can confirm this works OK.
    Step 1.
    Sign and install "Virtual Keyboard.sis" which can be found in the "Control Method #1" folder of the Install Package.
    Step 2.
    Run the virtual keyboard application from your "Applications" menu and then start the NGage application. You can use the Virtual Keyboard to control your games.
    Control Method #2
    This control scheme is still a work in progress but, with some fiddling and a varying degree of luck, you may be able to get it to work. Some people have confirmed it working with different settings. I feel that this setup, if working correctly, would be the best way to control NGage on a Nokia 5800. I would like to request feedback from anyone who has this method working!
    Step 1
    Sign and install "Virtual Keyboard.sis" and then "Virtual Key.sis", both of which can be found in the "Control Method #2" folder of the Install Package.
    Step 2
    Start up "Virtual Keyboard" so that you have it running on screen and then proceed to start up "Virtual Key".
    Step 3
    In the Virtual Key application, choose "Options" then "Load Mode" and choose "Custom Mode 1".
    Step 4
    Press "Options" then "Add". Highlight "Original Key" and then press the Right arrow on the Virtual Keyboard application you loaded earlier. Then highlight "Mapped Key" and hold down the "Volume -" key then press the "Volume +" key. If all has worked correctly the mapped key should change to "Vol+". Then do the same for the following
    Vol+ .................. Left
    Vol- ................... Right
    No ..................... Up
    Yes ................... Down
    Camera .............. K
    Then press "Options" and save your "Custom Mode 1".
    Step 5
    Set the Virtual Key application to run in the background and completely exit the Virtual Keyboard application.
    Step 6
    Start up the NGage application and try to play a game. Hopefully the Up/Down volume keys will control Left/Right when holding the phone horizontally, and the other keys should do what you mapped them to above. You may have to use the volume keys in the same way you had to set them (Hold down Vol- and press Vol+ etc. So now hopefully you can play NGage. Let me know of any other control schemes you guys come up with!
    The installer and key mappers are freeware, but you need to purchase the games legally at www.n-gage.com.
    I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

  • Not Enough Memory [Nokia 5800 Xpress Music]

    Hello,
    i have a nokia 5800 xpress music mobile phone.
    recently, i've been facing an error while trying to change my ringtone from the profiles
    when i tap on the screen on the ringing tone tab in general profile (or any other profile), an pop-up tells me the following "not enough memory to display all ringing tones, only read-only memory tones will be displayed"
    then, when i tap again , the ringing tones menu open but for sure not listing all of my music files !!
    i thought it's a firmware problem, i updated my 5800 to the latest v30 firmware, but the problem still persists.
    please, feed me back
    your help will be highly appreciated, thanks in advance
    Best regards,
    Solved!
    Go to Solution.

    take out your memory card and consider the first two options. make sure you have a back up and read carefully 
     1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
    Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
    2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
    3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
    hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
    If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance. 
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • This is my problem with nokia 5800:

    this is my problem with nokia 5800:
    my phone is updated.
    sorry my english isn't good
    1. music player have too much problem and player hang too much,too much ,too much.and earased playlist and all songs in playlist and from music player then i should earase songs from my phone then retransfer to phone
    2.music player sometimes hang at the end of song and I should restart my phone!!!
    3.Oh INTERNET!often when I work with internet and click above a link phone hanging and restart browser and I huffy!!!
    4.messageing has not recently use numbers and I should alwayes add my numbers from contacts but nokia java mobiles in part of "To" has recently used numbers shortcut!!!
    5.when dialling a number and failed,I should heare the error trump for 7 second and don,t disconnect with any key!!!!
    6.after i update my GPS some of entertainments isn,t in new version, such as take photo from map nad altimeter and ...!!!
    7.photo camera has not sound off or intercept the voice!!!
    8sometimes remot of player dosn't work and I should pause music then replay to work the remote
    9.the camera has not 16:9 aspect ratio.but 5800's lcd is 16:9
    10.Note applicatin has any shortcut for sorting notes
    11.bluetooth should saved in phone memory and if memory be full or the shared file is longer than memory phone we can't save that on phone!!!
    12.delivery report dosen't shown at inbux and I should that from Delivery report part and if number of messages is more than 20, we can't know delivery report!!!
    13.

    1.
    2. Their different teams. As I said, this is not a big issue unless more people send emails to Nokia asking for it, and no, as far as I can see, only a minority cares for this issue. Nokia will not spend to develop something in an OS that only a few people care about.
    5. Its an OS design. Either live with it or buy a new phone.
    7. It seems you do not understand what "country dependent" means. It depends upon your country's rules and regulations if this is available, and if the majority of the countries in the world are making laws for the prohibition of silent cameras, Nokia cannot do anything about it. If they break this law, then that country will not allow Nokia phones to be sold in that country, which is bad for Nokia. Personally I dont understand why people want to remove shutter sound.
    9. The setting to get 16:9 ratio is yes, software, but you also have to consider the sensor hardware. The sensor hardware is able to receive light in the same ratio as the pictures, and not in 16:9 ratio. Hardware cannot be adjusted. You yourself said you work with an SLR camera, and if you look through the viewfinder, you see that the camera lens sees the view in a "square" ratio as well like the phone. Creating software to render  a picture in 16:9 ratio is just simply creating software that cuts off the reception of light in the top and bottom part of the picture so as to create a 16:9 effect. Meaning the camera is not utilizing the full 3.2 megapixels of the phone, and the result is just the same as getting the picture you took and editing it on your PC to show a 16:9 ratio.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • Updating NOKIA 5800 Xpress Music!

    Hello everybody!
    I've got problems with updating my fabulous Nokia 5800 Xpress Music! Well, I've got still installed 31.0.101 firmware version. So I wanted to update my phone to "41" or latest versions, but nothning happens! I run my "Nokia software update" and it says that "there is no update available" or "your phone is already up to date"! Thing is the same if I press all know function *#0000# and try to update there.  Also the same in Nokia PC Suite...
    So, Nokia fans and employees, please help me with some tricks, that I can improve performance of my Nokia... Thanks a lot!

    Reasons why a phone cannot update:
    1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
    2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
    3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • I Can't update Nokia 5800 Xpress Music --plz help

    Hay all ,,
    plz help me
    I can't use Nokia software updater to update my phone
    Nokia 5800 Xpress Music
    I want to update it with my Pc
    Not by Phone
    That's the error massage
    http://i47.tinypic.com/16c508g.jpg
    PLz help me
    My FW is 11 !!!!

    What operating system are you using on your PC and what version of the software updater?
    If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

  • Help Me! (Nokia 5800 xpress music)

    I know that is my fault but i getted some viruses on my nokia 5800 xpress music! I do not know the type of the viruses but all i know is that is eating my memory! Even if i erased all things, i still have at sis aplications to much memori in phone so i have 0 kb memory in C at phone! Can you help me? I tryed to put again the software but i only get a new version on it or the same version and the viruses remain there! Help me please because I started to miss my phone...
    Solved!
    Go to Solution.

    Do this:
    A hard reset (x6, 5800 and 5230 only) is done by the following (warning, this deletes all data on your phone):
    1.) Turn off the phone and remove battery for 5min
    2.) Reinsert battery
    3.) Press and hold the green, red and camera buttons. DO NOT LET GO.
    4.) While holding the three buttons, press the power key to boot the phone up.
    5.) Keep on pressing until you see the country selection screen.
    A correctly done hard reset would show you that everything on the phone (contacts, messages, calendar entries, etc) would be deleted. So it is advisable to back them up. Upon restoration, do not restore settings or files if possible.
    Also, format your memory card. Just make a copy of your songs and pictures on your PC.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • WLAN Wizard for Nokia 5800 Xpress Music

    Can someone please tell me where can I get the WLAN Wizard for Nokia 5800 Xpress Music?
    thanks

    xsb91 wrote:
    What WLAN Wizard?
    If you want to connect to WLAN, just go to the connections in settings, and choose WLAN. Refresh the list and connect to any which is available. If you see none, you're in a wireless-free area.
     Near enough what i posted mate, so why bother 
    Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
    If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

  • Help with Nokia 5530 Xpress Music

    Hi, i have purchased the nokia 5530 xpressmusic game edition, unfortunately i lost the memory card, it came with 20 games, anyone knows how i can find a backup of this games so it can be restored to factory settings into my new memory? Thanks in advance...
    P.S. Sorry for my bad english i'm from Venezuela.
    Regards...

    Just in case you do not have the list of games ..
    http://senseapplied.com/index.php/nokia-5530-xpress-music-games-edition/
    ..but you will have to do what psychomania suggested to get them..

  • Problem with NOKIA 5800 Music Express

    Hi all,
    My NOKIA 5800 hasnt been working properly for some time. I can not make a call using my phone book (only if i dial the number i can call) though incoming call can be received. Apart from that, when i try to navigate tomy memory card, i cant anything rather than some less important files though i can find those floders when using via pc! Lots of other problems. 
    From this discussion (/t5/Phone-Applications/Antivirus-for-5800/m-p/426338) i find out that its not necessary to use antivirus if properly used. But the thing is, i let my mom and sister use this phone for like 6 months, there was internet connection. So, i am not sure whether they did something wrong which led to these problems. Before that everything was fine.
    Help me guys! I am freaking out!
    Thanks all!
    CHeers!
    Solved!
    Go to Solution.

    i agree with farby.. Do a soft/hard reset.. *#7370# code is 12345..
    Note: virus cant infect ur device memory.. But it can infect ur memory card nd corrupt it.. So scan ur memory card wd antivirus on computer... If no virus is found and ur card is unreadable, format ur memory card.. Before formattin backup data as much possible..
    Hope this helps.
    Regards,
    Dr. Shoubhik

  • Sync Problems with cell 5220 Xpress Music and abno...

    Hello Ovi Team,
    I have recently noticed that there is a bug to be fixed on OVI tool/Application which you have brought out. i m facing few problems which i would like to mention here and also would like to know the solution for the same asap.
    Whenever i sync my cell (5220 Xpress Music) contacts with ovi suite, i have alwys noticed that the cell phone behaves abnormally and there are few blank messages created within the cell phone after each sync is done, i really dont know how this is been happening. but each time i sync with OVI suite i have this blank msgs created in my INBOX / Sent Messages / anywhere in Messages directory.  i have to restore the factory settings everytime i sync with Ovi to get rid of this blank messages or abnoramal behaviour problem of my cell. this problem had not been there while i was using Nokia PC Suite.
    [URL=http://img121.imageshack.us/i/syncproblem.jpg/][IMG]http://img121.imageshack.us/img121/3817/syncproblem.jpg[/IMG][/URL]
    http://img121.imageshack.us/img121/3817/syncproblem.jpg
    http://tinypic.com/r/14aha8g/7
    http://i55.tinypic.com/14aha8g.jpg
    And also few times i have noticed that my cell behaves abnoramlly after sync either gets hanged up or restarts automatically something or the other goes wrong. 1st i thought might be there is some virus or trojan on my system doing this with my cell. but checked it completely with my System and the cell phone. i dint find any of the suspicious things running anywhere.
    And i request Ovi team to look upon this bug issue and resolve this asap. and i also request you to reply me with a suitable resolution for this issue. if you need any more info or anything related to this issue. post me back would be happy to help you.
    Attachments:
    Sync Problem.jpg ‏98 KB

    Could you please provide more information on this?
    A. Device details ( type *#0000#)
    B. System Information details ( Help About- Ovi Suite- System Information )
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • OVI map problem with E52

    Hi,
         Iv been using E52 for the past 11 months and loved the way OVI maps worked but about 2 months back i had some serious problem related to keypad and since the customer care couldn't fix it they replaced it with a new E52. I am not able to use OVI Maps properly on this new E52 meaning my current location is being shown and also in the search option I am able to search for places but when I am selecting the location and opting for drive to or walk to option then the waiting for GPS option keeps me waiting forever. With my previous E52 this problem never exsisted and the route map was created immidiately. I dont mind using the map service over the GPRS instead of GPS. I have updated the firmware and also installed the latest nokia OVI map software, updated the maps but still facing the problem.
    Please Advise.

    @Manish4ever
    Welcome to the forum!
    I am assuming that you will have the same functions as on my E72 a similar S60 3rd FP2 device.
    Suggest that you go to Menu > Ctrl. panel > Settings > General > scroll down list to "Positioning"  > Positioning methods - temporarily disable ALL except Integrated GPS, go outside away from tall buildings if feasible, open OVI Maps application and wait 20 -30 minutes necessary for it to establish very first positional lock.
    Happy to have helped forum with a Support Ratio = 42.5

  • Nokia 5800 xpress music SW update 50.0.005 !!!!!!!...

    I updated software to 50.0.005 and ever since then my phone is not working.  When I switch it on it stays on the NOKIA start up screen for a while then goes fuzzy and switches off.  Sometimes (meaning about 3 times) it goes on and everything seems fine but as soon as I touch a button or do ANYTHING the screen goes fuzzy again and switches off.  I have tried all the reset 'tricks' there are but nothing seems to be working.  I cannot use my phone at all.  There were no problems with my phone before I updated the software.  PLEASE HELP!!!!!!!  This is very frustrating!!!

    Not sure of the specific problem, but have you tried reinstalling the software?
    Not tried this via the Ovi suite, but have done this a number of times on Nokia Software Updater (which is what I use to update my phones).
    I had an issue with the 5800 and updating which turned out to be linked to my memory card which got corrupted. So once reformatted was able to update the phone (this may be a red herring and not related to your issue, but for me it got corrupted during an update process and then could not update the phone or restore it).
    Kevin

  • Song's Format for Nokia 5800 Xpress Music

    Hello,
    Am new to Nokia 5800 .... and I think that this is some weird problem I am facing ... 
    I got trannferred some songs through bluetooth (source :- bollywood.com) which are in mp3 format .I have saved the songs in external memory card which I can view in Albums section of Music Library .. Now when I try to play these songs, I can see a small yellow triangle indicating some error ,hence am not able to play these files through Music Library . However if I try to play the same songs from external memory (have to put extra effort to pick each individual song to play)its working fine.
    I dont know ,what is the issue or what am I doing wrong ..
    Plz help me .

    May be the file is poor quality... use OVI suite player to upload. it will work fine

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