OWA error: A problem occurred while you were trying to use your mailbox (Exchannge 2010 SP3)

Hi!
I have several mailboxes that are was moved from Exchange 2007 to Exchange 2010.
Sometimes occurs a problem: in OWA may appears error "A problem occurred while you were trying to use your mailbox" when selecting interface elements (such as "Options", "Public Folders",
"Reminders"). After this error user cannot access to mailbox through OWA during 10 minutes. The error "A problem occurred while you were trying to use your mailbox" appears in top of browser window on any computers. This behavior is manifested
in any browser, but it can not be associated with any particular event.
Access to mailbox through Outlook or through mobile devices (ActiveSync) continues to work fine in this time.
The errors in Application log on Client Access Server is absent (including error with EventID 9646). ExBPA is not showing anything specific to that error message. Test of OWA connectivity working successfully.
In the logs of IIS finded records:
2014-08-26 09:23:01 172.16.0.31 GET /owa/ &ex=UE:Microsoft.Exchange.Data.Storage.TooManyObjectsOpenedException 443 DOMAIN\username 172.16.4.218 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/5.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0;+InfoPath.3;+.NET4.0C;+.NET4.0E;+.NET+CLR+1.1.4322;+MS-RTC+LM+8)
200 0 0 31
Someone faced with such issue?
Have ideas to solve the issue?

Hi,
Event 9646 occurs if a MAPI client opens more than the default value. You can follow the steps below for troubleshooting:
1. Run regedit, and then click OK.
2. Expand the following registry subkey:
   HKEY_LOCAL_MACHINE \SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
3. Right-click ParametersSystem, point to New, and then click  Key.
4. Type MaxObjsPerMapiSession, and then press ENTER to name the new subkey.
5. Right-click MaxObjsPerMapiSession, click New, and then click DWORD Value.
6. Type Object_type, and then press ENTER to name the object.
Note: Object_type is the name of the object type in the error message that is mentioned in the "Symptoms" section.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

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    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/dl_auth.map /train/iplanet/server5/msg-shivaram-2/imta/config/dl_auth.map
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/dns_canonical.rules /train/iplanet/server5/msg-shivaram-2/imta/config/dns_canonical.rules
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/imta_tailor /train/iplanet/server5/msg-shivaram-2/imta/config/imta_tailor
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/internet.rules /train/iplanet/server5/msg-shivaram-2/imta/config/internet.rules
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/job_controller.cnf /train/iplanet/server5/msg-shivaram-2/imta/config/job_controller.cnf
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/languages.txt /train/iplanet/server5/msg-shivaram-2/imta/config/languages.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/magic.dat /train/iplanet/server5/msg-shivaram-2/imta/config/magic.dat
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/maximum.dat /train/iplanet/server5/msg-shivaram-2/imta/config/maximum.dat
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/maximum_charset.dat /train/iplanet/server5/msg-shivaram-2/imta/config/maximum_charset.dat
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/maximum_command.dat /train/iplanet/server5/msg-shivaram-2/imta/config/maximum_command.dat
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/name_content.dat /train/iplanet/server5/msg-shivaram-2/imta/config/name_content.dat
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/option_charset.dat /train/iplanet/server5/msg-shivaram-2/imta/config/option_charset.dat
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_bounced.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_bounced.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_deferred.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_deferred.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_delayed.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_delayed.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_delivered.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_delivered.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_failed.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_failed.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_forwarded.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_forwarded.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_header.opt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_header.opt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_prefix.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_prefix.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_suffix.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_suffix.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/config/locale/C/LC_MESSAGES/return_timedout.txt /train/iplanet/server5/msg-shivaram-2/imta/config/locale/C/LC_MESSAGES/return_timedout.txt
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/bin/sendmail /train/iplanet/server5/msg-shivaram-2/imta/bin/sendmail
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/bin/cshrc /train/iplanet/server5/msg-shivaram-2/imta/bin/cshrc
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/imta/bin/kshrc /train/iplanet/server5/msg-shivaram-2/imta/bin/kshrc
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/attach_fs.html /train/iplanet/server5/msg-shivaram-2/html/attach_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/collect_fs.html /train/iplanet/server5/msg-shivaram-2/html/collect_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/comp_fs.html /train/iplanet/server5/msg-shivaram-2/html/comp_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fldr_fs.html /train/iplanet/server5/msg-shivaram-2/html/fldr_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/frame.html /train/iplanet/server5/msg-shivaram-2/html/frame.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ldap_fs.html /train/iplanet/server5/msg-shivaram-2/html/ldap_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/mbox_fs.html /train/iplanet/server5/msg-shivaram-2/html/mbox_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/msg_fs.html /train/iplanet/server5/msg-shivaram-2/html/msg_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/opts_fs.html /train/iplanet/server5/msg-shivaram-2/html/opts_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/receipt_fs.html /train/iplanet/server5/msg-shivaram-2/html/receipt_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/compRecipient.js /train/iplanet/server5/msg-shivaram-2/html/compRecipient.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/editPabEntry.js /train/iplanet/server5/msg-shivaram-2/html/editPabEntry.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/form.js /train/iplanet/server5/msg-shivaram-2/html/form.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/editPabGroup.js /train/iplanet/server5/msg-shivaram-2/html/editPabGroup.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/lookup.js /train/iplanet/server5/msg-shivaram-2/html/lookup.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/main.js /train/iplanet/server5/msg-shivaram-2/html/main.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/pab.js /train/iplanet/server5/msg-shivaram-2/html/pab.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/util.js /train/iplanet/server5/msg-shivaram-2/html/util.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/en/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/default.html /train/iplanet/server5/msg-shivaram-2/html/en/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/en/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/en/editPabGroup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/lookup_fs.html /train/iplanet/server5/msg-shivaram-2/html/en/lookup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/mail.html /train/iplanet/server5/msg-shivaram-2/html/en/mail.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/pab_fs.html /train/iplanet/server5/msg-shivaram-2/html/en/pab_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/help2.htm /train/iplanet/server5/msg-shivaram-2/html/en/help2.htm
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/ix.htm /train/iplanet/server5/msg-shivaram-2/html/en/ix.htm
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/topics.htm /train/iplanet/server5/msg-shivaram-2/html/en/topics.htm
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/i18n.js /train/iplanet/server5/msg-shivaram-2/html/en/i18n.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/en/iplanet.jpg /train/iplanet/server5/msg-shivaram-2/html/en/iplanet.jpg
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/ja/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/default.html /train/iplanet/server5/msg-shivaram-2/html/ja/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/ja/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/ja/editPabGroup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/lookup_fs.html /train/iplanet/server5/msg-shivaram-2/html/ja/lookup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/mail.html /train/iplanet/server5/msg-shivaram-2/html/ja/mail.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/pab_fs.html /train/iplanet/server5/msg-shivaram-2/html/ja/pab_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ja/i18n.js /train/iplanet/server5/msg-shivaram-2/html/ja/i18n.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/ko/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/default.html /train/iplanet/server5/msg-shivaram-2/html/ko/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/ko/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/ko/editPabGroup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/lookup_fs.html /train/iplanet/server5/msg-shivaram-2/html/ko/lookup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/mail.html /train/iplanet/server5/msg-shivaram-2/html/ko/mail.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/pab_fs.html /train/iplanet/server5/msg-shivaram-2/html/ko/pab_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/ko/i18n.js /train/iplanet/server5/msg-shivaram-2/html/ko/i18n.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/de/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/default.html /train/iplanet/server5/msg-shivaram-2/html/de/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/de/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/de/editPabGroup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/lookup_fs.html /train/iplanet/server5/msg-shivaram-2/html/de/lookup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/mail.html /train/iplanet/server5/msg-shivaram-2/html/de/mail.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/pab_fs.html /train/iplanet/server5/msg-shivaram-2/html/de/pab_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/de/i18n.js /train/iplanet/server5/msg-shivaram-2/html/de/i18n.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/fr/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/default.html /train/iplanet/server5/msg-shivaram-2/html/fr/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/fr/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/fr/editPabGroup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/lookup_fs.html /train/iplanet/server5/msg-shivaram-2/html/fr/lookup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/mail.html /train/iplanet/server5/msg-shivaram-2/html/fr/mail.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/pab_fs.html /train/iplanet/server5/msg-shivaram-2/html/fr/pab_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/fr/i18n.js /train/iplanet/server5/msg-shivaram-2/html/fr/i18n.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/es/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/default.html /train/iplanet/server5/msg-shivaram-2/html/es/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/es/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/es/editPabGroup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/lookup_fs.html /train/iplanet/server5/msg-shivaram-2/html/es/lookup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/mail.html /train/iplanet/server5/msg-shivaram-2/html/es/mail.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/pab_fs.html /train/iplanet/server5/msg-shivaram-2/html/es/pab_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/es/i18n.js /train/iplanet/server5/msg-shivaram-2/html/es/i18n.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-CN/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/default.html /train/iplanet/server5/msg-shivaram-2/html/zh-CN/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-CN/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-CN/editPabGroup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/lookup_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-CN/lookup_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/mail.html /train/iplanet/server5/msg-shivaram-2/html/zh-CN/mail.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/pab_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-CN/pab_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-CN/i18n.js /train/iplanet/server5/msg-shivaram-2/html/zh-CN/i18n.js
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-TW/compRecipient_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-TW/compRecipient_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-TW/default.html /train/iplanet/server5/msg-shivaram-2/html/zh-TW/default.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-TW/editPabEntry_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-TW/editPabEntry_fs.html
    cmdpath: none
    runpath: none
    MESSAGE: running command
    cp /train/iplanet/server5/bin/msg/install/templates/msg-inst/msg/html/zh-TW/editPabGroup_fs.html /train/iplanet/server5/msg-shivaram-2/html/zh-TW/editPabGroup_fs.html
    cmdpath: none

    You are probably installing on a hardened machine.
    The "installation guide" says that if you are doing so, you need to create a file named libx11.so.4 and update your LD_LIBRARY_PATH (see http://docs.iplanet.com/docs/manuals/messaging/ims52/ig/unix/overview.htm)but:
    1- the library name is libX11.so.4 and
    2- for jre a common file is not enough, you need to install SUNWxwplt at least. This will install the library on /usr/openwin/lib.
    You can check the results running <server-root>/bin/base/jre/bin/jre
    Hope that helps and sorry about my poor english.

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