P1102 brand new (1 week old) prints wrongly from Power Point

When printing directly from PowerPoint a circle that is defined as all white filled witha white edge line, this shows correctly on screen but when printed, the edge line becomes black.
When printing the same using pdfFactory Pro and then printing on the P1102, the printing is correct.
So, the error is in the P1102 driver, being one week old (2014-03-20 purchase date, Sweden)
Have you corrected this error or will I have to buy another brand?
Our old laserjet 1018 does not produce this error but started printing badly after changing toner. So we bought
a new printer, which looks like  a bad decision.
Any help out there?

Hi zecharia,
The only thing I can think of at this point is to ensure the printer is set as the default printer in the control panel. I wonder if the program is using the wrong driver for the printer.
If the issue persists, I highly recommend calling HP. You said the printer is new, only a week old. HP printers have a 1 year manufacture warranty.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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