P1102w printer no longer has address

I recently replaced my home network's wireless router, and thought I might need to update settings on my wireless printer. My printer is connected via USB to my home desktop, which connects wirelessly to our router. We use the wireless capabilities of the printer to be able to print from laptops throughout the house, via the "peer-to-peer" connection instructions. A previous Configuration test page for the printer showed the old router as "enabled" and the new router as "not connected." In trying to change that, I guess I wiped out my printer's addresses. The printer now has only zeros for iPv4 address, IP Subnet Mask, IP Default Gateway, DHCP/BOOTP servicer, and WINS server. All of those fields used to have addresses on the old Configuration test print-out. I've done the HP Print and Scan Doctor and it finds no problems (probably because of the USB connection). I can't use the HP Embedded Web Server because I don't have an IP address to enter into the browser. I've downloaded the current driver successfully. I've powered off and on everything (router, computer, printer). Any help out there?
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The 0.0.0.0 addresses indicates the printer is no longer connected to any router.
The easiest way to reconnect the printer is to uninstall it completely from one of the computers on the wireless network and to reinstall it with the network option. Make sure to leave the USB cable disconnected until prompted to connect it.
What operating system does the computer use?
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Hi @429 ,
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Hey Faye613,
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To: Neonskeleton,
Thanks for your response -- especially because you are an HP employee!
My Win2k machine does not use HP software, nor communicate to the HP printer. (HP did not write a Win2k driver for the P1102w -- and evidently no one else has done this, either.) My WinXP and Win7 machines use their HP drivers to send print jobs to the P1102w wirelessly, and both machines have the P1102w set up as a shared printer. Then, when I connect to those machines as a "guest" and submit a print job to those machines, those machines receive the print job and then communicate with the printer using the proper installed printer drivers.
Everything worked great with this configuration, until suddenly the printer was no longer responsive to ANY jobs coming from the WinXP machine, even though there was a "printer ready" indication on the WinXP machine, and even though the printer responded perfectly to print jobs coming from the Win7 machine.
When I tried to "fix" the WinXP setup by running HP's setup program on CD, nothing changed. Then, when I tried to reinstall the WinXP setup for wireless printing, the program insisted that I reset THE PRINTER'S factory defaults and proceed using a USB cable -- even though I wanted to simply ADD the computer for wireless communication to an existing networked printer! I would conclude that something screwed up the printer's inner settings (maybe an unsolicited and invisible HP update sent to my printer from the Internet?).
As I mentioned in my original post, I went through this process once before, reinstalled everything on all machines, and all was well. Until THE SAME non-recognition problem surfaced again!
I do not want to spend any more time on this. I went to Staples and bought a second P1102w printer (it is a nice little machine that uses a xerographic cartridge, rather than costly inkjet cartridges that frequently plug up). I'll use a USB cable for the connection, rather than the installed wireless feature, and set up the P1102w as a shared printer. I expect that all of my other computers will be able to link as a "guest" through the wireless hub and be able to print.
Thanks again.
PS. I am a retired computer-systems manager from Northrop Grumman.

Can't connect my P1102w printer to my wireless network (using Mac OS 10.6)

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PS. I'd hate to have to return this printer because I'm a two decade HP printer lover, but, alas, I may have to if I can't find a solution.
Northwest John
This question was solved.
View Solution.

Hi @Northwest-John,
I see by your post that you are unable to setup the printer on the wireless network. I can help you.
Update the printer's firmware by the USB connection just to make sure that isn't causing any issues with the printer's Embedded Web Server (EWS) not allowing the proper changes. HP LaserJet P1102w Firmware Update Utility.
The newest version is 20130703, which you can compare by printing the configuration page.
Power cycle the router and restart the Mac.
The printer won't recognize the network name if there usually is any symbols or spaces in the network name.
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server (EWS) won't open in other browsers. Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
(hold down the x button and when the printer makes a noise let go)
Connect the USB cable from the printer to the Mac.
Go to the Apple, system preferences, print and fax.
Double click on the P1102w.
Open the utility.
Click printer setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
(Click Enable if you have this option)
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box, (changes have been saved) click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click system preferences.
Click the print and fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
Let me know if you are still having issues with filling out the EWS for the printer.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi, the short answer is no.
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Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

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Printer no longer works w/computer

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Welcome to the HP Forum!
Trekbabe wrote:
Hello and HELP! Recently I switched ISP and was provided with a wireless router which I had never had before. My HP 6310 printer no longer prints off of the computer and HP is telling me I need a new printer. Is this the only way to go as I am on a limited income....Thank you and Happy Holidays! Trekbabe
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Is it no longer in the standard (one year) warranty period?
Kind regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

P1102w printer no longer has address

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