Package status not appended in the Add Remove Programs in control panel after the installation.

Hi,
I have a strange problem with "Package status not appended in the Add Remove Programs after the installation.".
Like, onec the package is installed via SCCM, it should be listed in the Add Remove programs with the package name, version and the install date.
At times on random machine these details are not appended. Although the application works fine on the machine, but the correct details are not populated in Add/ Remove programs.
There is no issue with the package as it shows correct details on few other machine where it is installed.
This behaviour is random on random machines. Hence, very difficult to track the reason.
System Security analyst at CapG

Hi Jason,
Yes, i have tried Jorgen's suggestion, ans as said earlier. It install the application smoothly on any other machine (any random machine) perfectly with correct details in Add Remove Programs.
As mentioned earlier, the same package, same environment, same set of machines with same OS, it installs correctly on few machines.. and on few its just misses to add correct details in Add Remove progs.
If it was related to package, how does it install corretly on other machines?? How does the same package installs correctly when done manually or by that means by PSEXEC.
To a matter of fact, we are checking our package for the multiple times now, just to make sure it is buldled correctly with correct install scripts. We are trying to search different multiple ways to see what makes the package to skip the
correct entry in the Add Remove.
To add, this is not with one package, it happens with random package with random machine. There is not typical behaviour that could be tracked.
All the installations done via SCCM 07, with admin account.
This looks more tricky and complex then as simple as saying, its the fault of packaging.
I hate to say this but this is NOT a CM07 problem, You will need to work with your packaging team, and use tools like process monitor,psexec and the msi log to determine why it is failing.
Your first step is to find a pc where you can consistent get the setup to fails. once you get that you can use process monitor and the msi log files to determine what is going on.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

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Attachments:
Add Remove Programs.doc ‏57 KB

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