Page cannot display error for external user(via aproxy server)

When i click the self service web application via proxy server.
Following error thorugh
Error : Cannot Display Page
You cannot complete this task because one of the following events caused a loss of page
data:
Your login session has expired.
A system failure has occurred.
To proceed, please select the Home link at the top of the application page to return to the
main menu. Then, access this page again using the application's navigation controls (menu,
links, and so on) instead of using the browser's navigation controls like Back and Forward.
Intenally the self service web application is working , Only External(via proxy server(DMZ))
user only not accesible.
External user only got the error.
Thanks
M.Soundrapandian

Hi,
Please do the same practice after enabling debug, it should collect more information about the error.
Note: 249669.1 - How To Collect Apache and Jserv Debugging Details For Applications 11i
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=249669.1
Regards,
Hussein

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