PALM DESKTOP SOFTWARE DOES NOT INSTALL

I had installed palm desktop software for mac on my computer & it was working fine.I downloaded the software update & tried to install it but it is not installing & it gives a error message.I tried telling about this problem to palm support & they told me to uninstall everyfile related to palm desktop & try re-installing the package but still the error message pops up during installation. I even tried uninstalling isync which palm support advised me to do but still the error remains please help. The error message is as follows:
application launch failure
the application "transport monitor" could not be launched because of a shared library error:
"h<TransportMonitor><TransportMonitor><Hotsynclib.PPC><_ct_16CTransportRel
MacFP18opaquetransportRefUc>"
when I try to force quit the installation I can see configlaunchservices( not responding) & the launcher.I hope this much information is enough for you guys to pin point the problem.
Please help

I have a problem with my Palm IIIxe syncronization via Keyspan's serial adapter to USB. Prior to installation of 10.4.7 the whole kludge worked (ah, the beauty of Mac hardware & software) and the my old PowerMac G4 connected fine. Now, it fails. The hardware connection is good, as pushing the 'Hotsync' button on my Palm's cradle actives the HotSync Manager 3.1 & a screen pops up informing me of the start. Unfortunately, it does not progress from there & the Palm times out saying there was a failure to communicate.
PowerMac G4, iBook G3 900 MHz, iMac G4 800 MHz Mac OS X (10.4.6) Palm IIIxe

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Desktop software does not install

it wants to install on a G drive - does not give me choice to install on the C drive. what service is running that I need to stop?

Greetings, and welcome to the BlackBerry.com Support Forums.
Are you trying to install from the CD that came with the device? That really is a PC problem.
I would recommend downloading the Desktop Manager file and installing from the download.
Get DM version 4.7
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
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Desktop Software does not install/work correctly

This is what my Desktop Manager looks like. I have seen a properly working one, it says Main Menu in the upper right, Options and something else in the upper left, and the PIN in the bottom left. I have none of these
Also the icons are pointless on my DM I cannot click them or do anything.
Message Edited by AlexH on 05-27-2009 12:43 PM

I have tried installing from the disk i got in the box, same problem
Installing from online, Same problem
diff version, same problem
just about everything ive tried has given me the same problem.
I think it is something with my computer i have a Dell XPS
OS: Windows XP home edition version 2002.
Please help, ive been at this for about a week.

Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available)

Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available).
Can not sync or do anything else. I believe I have the latest versions of Desktop Software and Device software.
Stuck in limbo at this point.

Hi and welcome to the forums!
The most common connection issues are addressed in the attached link.
Let us know how it goes!
Thanks,
Bifocals
KB00125 BlackBerry® Desktop Software cannot detect the BlackBerry® smartphone
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BlackBerry Desktop Software does not recognize Bluetooth

When I try to add my BlackBerry using Bluetooth the BlackBerry Desktop Software does not recognize it. I have ensured that my BlackBerry is in Listen mode but it won't connect. I know the Bluetooth support on my BlackBerry Storm is working (9550) because it does recognize my laptop.

Hi and welcome to the forums!
We need your PC type, current OS, the version of desktop manager you are using. Here are some suggestions until your provide the details.
Thanks,
Bifocals
KB13130 Cannot use Bluetooth technology to wirelessly synchronize the BlackBerry smartphone with BlackBerry Desktop Manager
KB22387 BlackBerry Desktop Software does not detect a BlackBerry smartphone when the first-time connection is by Bluetooth
KB05143 How to turn on BlackBerry Desktop Manager connection logging
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Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

HT2305 I have Widows 8 but my Itunes wont open I keep getting a message "Itunes software does not install on 64 bit operating system"

I have a Widows 8 laptop. I cant open Itunes. I get a message "Itunes software does not install on 64 bit operating system" Can anyone tell me how to get it installed?

If you are referring to Vista Support, It may be after the new year before it fully supports vista. I have not upgraded to vista yet but I was thinking about it!

Desktop software does not recognize phone

I have downloaded the latest desktop software, connected my Torch 9800 and successfully synced calendar, contacts etc. with Outlook. When I connect the phone after that, the software does not recognize the phone and will progress to the sync function. I have tried uninstalling and re-installing the desktop software, and the same problem happened again. I have tried the connectivity solutions suggested by the software without any luck. The computer is recognizing the phone, but the software is not. Any ideas out there?

hello!
the problem is because of the outdated software you qare using might be!
get it renewed. use kaspersky antivirus it reminds you for the software and installation procedure!
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usb cable

Desktop Software does not start - really not at all

Hi everybody,
I hope this is not a common problem...
I installed the latest version of DM (710_b033_multilanguage) successfully on my PC.
Win7 (64bit), 8GB Ram, plenty of Diskspace and sufficient Video HW
As mentioned the installation was successfully.
When I start immediately a windows error message pops up, telling me the the Blackberry Desktop Manager does not work anymore (translated from the original German popup) and that Windows is looking for a solution. Sure enough Windows does not find anything and the window disappears without further notification.
I tried
- reinatalling
- repairing
- installing on SSD as well as on standard HDD
- searching the blog on "not start"
- cussing
- and now posting
Can anybody help - please?
Cheers
T

Thanks :-)
but unfortunately it did not work - still the same error:
Cheers
Thomas

Desktop Software does not detack BB 6 System Software and Language

Hi,
I wanted to install other languages back to my phone (currently only English). However, my Desktop Software 6.1.0.36 installed in Vista does not detect and display BB 6.0.0 system software, and so is language option. BI can see other installed software, even the application installed a day ago, but just cannot see the OS and language.
I tried installed the Desktop Software to other PC, but they were not detected and displayed either. I checked with my other friends, they are able to see the System OS and Language. What can i do ? Anybody encounter the same problem ?
Thanks.

Kindly look for the device requirement online and see if your pc met all the needed requirements.
Ron
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CC desktop update does not install

I am getting error message A12E1 when I try to update my CC desktop software. Now I can't launch the desktop app.

Hi P.mckee,
The following thread has vital trouble shooting steps :
http://forums.adobe.com/message/5593076
Also
There are several steps you can do:
1. If your are getting this error while updating CC:
(a) Try to perform mentioned steps:
Win: Go to C/Program Files(X86)/Common Files/Adobe/OOBE/PDApp and rename it to PDApp.old. Try to install again.
Mac: Go to Library/Application Support/Adobe/OOBE/PDApp and rename it to PDApp.old. Try to install again
If the above mentioned steps does not work please follow the mentioned steps:
Win: Enable hidden Admin: http://social.technet.microsoft.com/wiki/contents/articles/3040.enable -disable-the-local-hidden-built-in-administrator-account-in-windows-7. aspx and try the above mentioned steps in hidden admin account.
Mac: Enable root account: http://support.apple.com/kb/ht1528 and try the above mentioned steps.
Disable your security software and try installing again if stiil the same issue
Please let us know if it was useful.
Regards
Rajshree

Software does not install properly

I have installed and uninstalled 3 or 4 times. Booted and rebooted several times. The installer places a shortcut for some program on my desktop. Nothing happens when I click on that shortcut. The printer prints and scan to computer works. What program does the shortcut point to and how do I get it to work/ or do I even need it?
BTW the shortcut in the Start menu that points to the same program also does not work.
This question was solved.
View Solution.

Hi,
Follow solution one below to install the software patch, then double click the HP Photosmart 7520 icon and check for any difference:
http://support.hp.com/us-en/document/c03640384
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

.Desktop Software does not connect to Blackberry Pearl 8130

On Monday, 12/17/12, I accepted an update of Blackberry Desktop Software to 7.1.0.37 (Bundle39). Since then my computer is unable to connect to my Blackbeery Pearl 8130 through the destop software. The computer sees the Blackberry fine, so there is not a problem with the USB cable or connection. It is the Blackberry software that does not work. How do I revert to the previous version of Blackberry Desktop Software (which did work just fine)?

Forget it. I found an old download file on my computer and installed the software and now it works.

Desktop Software does not recognize Vista Desktop Software

My PC is running Windows Vista Home Premium. Blackberry is a Curve 8900 running OS 5.0.0.900. Desktop Software is v. 6.0.2.44 bundle 45. I recently wiped my PC and reinstalled everything, so this is a fresh install of Desktop Software. I use the Windows Vista native calendar, and am unable to get DS to recognize it. When I click on the organizer button (Select Organizer Data to Synchronize), the Calendar entry says "Not Installed". When I click "Configure Settings", I can choose Windows Vista Native Application as an option for the calendar, but on closing that window, the Calendar entry says "Not Installed" again. I know that I can sync my 8900 with the Vista calendar, as I was able to do it in the past. Not sure why it's not working now. Anyone have any ideas?

Hi dirksterg30,
The following KB article should help regarding the issue you are having:
http://www.blackberry.com/btsc/KB23978
Cheers,
-FB
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Click "Accept as a Solution" for posts that have solved your issue(s)!

BlackBerry Desktop Software does not recognize my device

My problem is that when I plug my phone into my desktop computer by USB it will charge, but when I go to do anything to by means of BlackBerry Desktop Software the program does not recognize that my device is plugged in. This has been going on for months now that it will not sync, I just haven't desperately needed to sync my phone until now. I have tried pulling the battery and pulling the sim card. I have also tried other USB cords.

This has been known to help others in your situation:
www.blackberry.com/btsc/KB10144
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

The Blackberry Desktop Software Does not work it 'freezes'

I have on my laptop the Blackberry Desktop Software, which has being working fine for a long time, but suddenly it 'freezes' nothing is working. I have un-installed it, run Ccleaner to clean up registries, re-installed it again and the same thing happens IT "FREEZES" don't know the reason??? Need help because I always do my backups on my BB.
Blackberry Desktop Software characteristics:
Version 6.0.2.42
Released April 13, 2011 (Bundle 43)
Laptop characteristics:
Microsoft Windows XP Professional
Version 2002 Service Pack 3
Lenovo T61
Intel (R) Core (TM)2 Duo CPU
T7100 @ 1.80GHz
2GB of RAM

Hi and Welcome to the Community!
Please review the System Requirements for the RIM Desktop Software:
http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html
As you see, with XP, SP3 has been required for quite some time...so none of the more recent Desktop Software versions will work for you. But, those System Requirements pages are kind of messed up right now (three tabs claiming to be for "6.0.1", but with different information on each).
If you cannot obtain SP3, then you will need to fall back to older and older versions of the Desktop Software until you find one that works under SP2. Old versions can be found here:
http://www.blackberryos.com/downloads.php?do=cat&id=110
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PALM DESKTOP SOFTWARE DOES NOT INSTALL

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