Panasonic viera cast

Hi
Having problems connecting to panasonic viera cast. New bt hub other wise working fine. Any suggestions appreciated.
thanks

Sorry to be so vague!
I get the message 'communicaton with the server failed'. In the tv book this says it is a problem with my server, which I assume means my bt hub in my case? When i phoned bt they tested my line and said it must be the software on the tv because my broadband was working fine. Of course I can't load the new viera cast updates without logging on in the first place. I'm using the panasonic wireless dongle which is specifically for the viera cast service from panasonic by the way.
I seem to be in a bit of a circle, although not being computer literate i could be doing something daft!
thanks,
Martin

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Suggest that you perform an additional troubleshooting step as follows:
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(http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/bad-pq-on-std-def-channels/m-p/10917#M5540) -- second to last.
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Panasonic viera cast

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